Empire Today, LLC - Springfield

4.01 | 14 Verified Ratings
This Pro is a corporate account and has not been screened by HomeAdvisor.

Empire Today, LLC - Springfield

4.01 | 14 Verified Ratings


333 Northwest Ave.
Northlake, IL 60164
Your use of our services is governed by our Terms & Conditions

Empire Today, LLC - Springfield

Shop-at-Home Convenience, Next Day Installation & Name-Brand Carpet, Flooring and Window Treatments

Empire Today, LLC, known for its iconic Empire Carpet Man television character, has been a leading provider of installed home improvements and home furnishings for Over 50 Years. Empire provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications. Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Tile, Vinyl Flooring and Window Treatments. The company provides shop-at-home or on-site consultations, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States.

Service Area

  • Springfield
  • Chicopee
  • Northampton
  • West Hatfield
  • Amherst
  • Ware
  • Ludlow
  • Savoy
  • Rowe
  • Williamsburg
  • Indian Orchard
  • Huntington
  • Florence
  • West Springfield
  • Dalton
  • Housatonic
  • Middlefield
  • South Hadley
  • Chesterfield
  • Cummington
  • Berkshire
  • Hinsdale
  • Russell
  • Monson
  • Palmer
  • Hatfield
  • Monterey
  • Westfield
  • Chester
  • Feeding Hills
  • Wilbraham
  • Lee
  • Southampton
  • Easthampton
  • Sandisfield
  • Drury
  • Otis
  • Sunderland
  • Southfield
  • South Egremont
  • Stockbridge
  • West Stockbridge
  • Ashley Falls
  • Holyoke
  • Pittsfield
  • Belchertown
  • Worthington
  • Plainfield
  • Granville
  • Sheffield
  • Haydenville
  • Three Rivers
  • Richmond
  • Blandford
  • Longmeadow
  • Lanesboro
  • Goshen
  • Becket
  • Granby
  • North Adams
  • East Longmeadow
  • West Chesterfield
  • Great Barrington
  • Southwick
  • Hampden
  • Hadley
  • Adams
  • Windsor
  • Lenox
  • Williamstown
  • Agawam
  • Cheshire
  • Leeds
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Flooring
  • Laminate Flooring
  • Hardwood Flooring
  • Tile & Vinyl Flooring
  • Window Treatments

Quick Facts

Business Hours
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual


In Business Since: 1959
Memberships & Affiliations
  • A+ Rating BBB
Corporate Account. View Details

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Empire Today, LLC - Springfield

My Work
1 Projects

Corporate Account

This Pro is a corporate account and has not been screened by HomeAdvisor.

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Ratings & Reviews
Empire Today, LLC - Springfield

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 14
  Page 1 of 2
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0.5   |  02-22-2019
Review by Cindy L. in Springfield, MA
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Terrible customer service, you never talk to the same person twice and they wasted a lot of my time and they don't honor their verbal agreements.
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5.0   |  
Review by in West Springfield, MA
Project: Install Carpeting
They did a fantastic job stairway 2 bedrooms 3 closets and a hallway
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3.5   |  
Review by in Lee, MA
Project: Install Carpeting
Make sure you get everything written in contract what you need and want done. Everything!
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4.0   |  
Review by in Amherst, MA
Project: Install Carpeting
I had scheduled my install about 3 months out. They sent email after email asking me to schedule my install that was scheduled. They call you morning of install and give you a 2 hour window. I was called at 7:25am and told they would be here between 8-10am. They arrived at 10:20 am. Only one of the 3 installers spoke English. They installed my carpet and then told me they couldn't take away the old carpet which was part of my contract because it was too soiled and smelled. The one man who spoke English said that either he or another installer would return by end of day to pick it up curbside. I said ok. Never got picked up! I emailed that evening no response from them by noon so I called I was told that installer informed me they couldn't take it with them due to how soiled it was. Salesman saw condition carpet was in. This wouldn't be an issue for me had I been informed up front. I was told on phone she would refund me 16.00. Ask many questions. Just be prepared.
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5.0   |  
Review by in Feeding Hills, MA
Project: Install Carpeting
Very reliable and fairly priced
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4.0   |  
Review by in Chicopee, MA
Project: Install Wood or Stone Laminate Flooring
Installer came back evening on his time great job nice people
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4.5   |  
Review by in Ludlow, MA
Project: Install or Completely Replace Wood Flooring
I hired Empire Today to do my upstair wood floors. They contacted me right away and even though I wasn't sure if I could afford it this year they were kind and supporting. Muir came over to give me an estimate and was very nice and professional. What sold me was the military discount> It means a lot to me when a company supports our troops so I decided to go with them. The installers were friendly and went above and beyond this job to make sure I was happy with their work. So in all my floors look great! and I was very happy from beginning to end!!
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2.5   |  
Review by in Springfield, MA
Project: Install Wood or Stone Laminate Flooring
Empire Today offers flexible scheduling for project start dates. Floor installers were more focused on ‘Job Completion’ and less attentive to workmanship/quality. Empire Today, responded positively to multiple call backs to address and made appropriate flooring adjustments etc. Please note, Empire Today does not display/offer itemized project cost worksheet to customer. Customer only presented with bottom line project cost. I accepted Empire Today’s overall project cost estimate, however, hind sight is 20-20! Based on this First experience with Empire Today, I cannot recommend nor will I seek Empire Today for any future projects
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4.5   |  
Review by in Springfield, MA
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
The business was great but I found it a bit expensive.
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1.0   |  
Review by in Chicopee, MA
Project: Install Carpeting
carpets looks great, the initial salesman was great, dealing with the office was terrible. would not use again or reccomend
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Showing 1-10 of 14
  Page 1 of 2

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