Empire Today, LLC - Charlotte

4.07 | 78 Verified Ratings
This Pro is a corporate account and has not been screened by HomeAdvisor.

Empire Today, LLC - Charlotte

4.07 | 78 Verified Ratings

855-422-7649

333 Northwest Ave.
Norhtlake, IL 60164
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Profile
Empire Today, LLC - Charlotte


Shop-at-Home Convenience, Next Day Installation & Name-Brand Carpet, Flooring and Window Treatments

Empire Today, LLC, known for its iconic Empire Carpet Man television character, has been a leading provider of installed home improvements and home furnishings for Over 50 Years. Empire provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications. Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Tile, Vinyl Flooring and Window Treatments. The company provides shop-at-home or on-site consultations, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States.

Service Area

  • Charlotte
  • Fort Mill
  • Gastonia
  • Salisbury
  • Statesville
  • Kannapolis
  • Lancaster
  • Hickory
  • Matthews
  • Concord
  • Granite Quarry
  • Mooresville
  • Davidson
  • Monroe
  • Rock Hill
  • Waxhaw
  • Lowell
  • Sherrills Ford
  • Indian Trail
  • Pineville
  • Taylorsville
  • Pageland
  • Lincolnton
  • Rockwell
  • Newton
  • Locust
  • Banner Elk
  • Blowing Rock
  • Clover
  • Cornelius
  • Vale
  • Belmont
  • Catawba
  • Cherryville
  • Cramerton
  • Stanley
  • Troutman
  • Lenoir
  • Midland
  • China Grove
  • York
  • Mount Holly
  • Chester
  • Denver
  • Boone
  • New London
  • Dallas
  • Spencer
  • Landis
  • Huntersville
  • Oakboro
  • Albemarle
  • Morganton
  • Kings Mountain
  • Harrisburg
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Flooring
  • Laminate Flooring
  • Hardwood Flooring
  • Tile & Vinyl Flooring
  • Window Treatments

Quick Facts

Business Hours
Monday:
5:00 AM to 12:00 PM
Tuesday:
5:00 AM to 12:00 PM
Wednesday:
5:00 AM to 12:00 PM
Thursday:
5:00 AM to 12:00 PM
Friday:
5:00 AM to 12:00 PM
Saturday:
5:00 AM to 12:00 PM
Sunday:
5:00 AM to 12:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1959
Memberships & Affiliations
  • A+ Rating BBB
Awards
  • "American Business Award Gold Winner – 2015 Company of the Year "
  • "American Business Award Bronze Winner – 2015 Customer Service Department of the Year "
  • "Winner – 2015 Phoenix BBB Business Ethics Award "
  • "Winner – 2015 Chicago BBB Torch Award for Marketplace Ethics "
  • "Finalist – 2014 Louisville BBB Torch Award for Marketplace Ethics "
Screening
Corporate Account. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Empire Today, LLC - Charlotte


My Work
1 Projects

Corporate Account

This Pro is a corporate account and has not been screened by HomeAdvisor.

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Ratings & Reviews
Empire Today, LLC - Charlotte

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 78
  Page 1 of 8
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3.0   |  
Review by in Morganton, NC
Project: Install Wood or Stone Laminate Flooring
I was looking for laminate flooring. We ended up buying luxury vinyl flooring. It was suppose to have a limited life time coverage. In less than a week the flooring was scratched from my husband sitting at his desk. They would not replace the flooring. They did not have the correct trim. They were supposed to leave the overage which they did not. Very unhappy with them.

1 of 1 users found this review helpful.

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5.0   |  
Review by in China Grove, NC
Project: Install or Completely Replace Wood Flooring
Top notch. Finished the job in one day.
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3.5   |  
Review by in Huntersville, NC
Project: Install or Completely Replace Wood Flooring
Problem with getting company to understand what type of quarter-round I wanted.....
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4.0   |  
Review by in Waxhaw, NC
Project: Install Carpeting
If changing anything in your order, make sure your sales rep has updated the order before delivery. My sales rep was slow to respond (days rather than hours). When my carpet arrived, it was the color from the original order, not the change that was made 2 weeks prior. I had talked to company representatives several times trying to confirm the color change and it still arrived the wrong color. They were good about working with me and getting the install for the next day. Also, the trim and floor repair work that my sales rep said was noted and quoted in or order was not on the installers order, so I had to work with the Empire rep to get that resolved quickly. Overall, I was pleased with the product and customer service.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Huntersville, NC
Project: Install Carpeting
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5.0   |  
Review by in Mooresville, NC
Project: Install or Completely Replace Wood Flooring
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4.0   |  
Review by in Kannapolis, NC
Project: Install Carpeting
No comment
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5.0   |  
Review by in Mooresville, NC
Project: Install Carpeting
The crew that this company sent showed up on time, they were clean, courteous and attentive to my questions. They were friendly and were happy to make sure all my needs are taken care of. I would highly recommend to my friends who are in the market for carpeting to use this company.
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5.0   |  
Review by in Charlotte, NC
Project: Install or Completely Replace Wood Flooring
Did an awesome job!
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4.5   |  
Review by in Gastonia, NC
Project: Install Carpeting
At first their price was pretty steep, but my girlfriend talked them down to a great price. The quality was phenomenal. The only issue was it didn’t get installed when it was supposed to because it was too close the hurricane. Over all though service was great and so was the customer service. I’d use them again.

1 of 1 users found this review helpful.

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Showing 1-10 of 78
  Page 1 of 8

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
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  2. Verify Insurance
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  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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