Empire Today, LLC - Columbia

3.87 |25 Verified Ratings
Write a Review

Empire Today, LLC - Columbia

3.87 | 25 Verified Ratings
Write a Review

855-422-7649

333 Northwest Ave.
Northlake, IL 60164
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Profile
Empire Today, LLC - Columbia


Shop-at-Home Convenience, Next Day Installation & Name-Brand Carpet, Flooring and Window Treatments

Empire Today, LLC, known for its iconic Empire Carpet Man television character, has been a leading provider of installed home improvements and home furnishings for Over 50 Years. Empire provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications. Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Tile, Vinyl Flooring and Window Treatments. The company provides shop-at-home or on-site consultations, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States.

Achievements


Service Area

  • Columbia
  • Cayce
  • West Columbia
  • Sumter
  • Aiken
  • Lexington
  • Newberry
  • Chappells
  • Lugoff
  • Pelion
  • Leesville
  • Hopkins
  • Camden
  • Chapin
  • State Park
  • Ballentine
  • Irmo
  • Elgin
  • Gilbert
  • Hartsville
  • Blythewood
  • White Rock
  • Swansea
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Flooring
  • Laminate Flooring
  • Hardwood Flooring
  • Tile & Vinyl Flooring
  • Window Treatments

Quick Facts

Business Hours
Monday:
5:00 AM to 12:00 PM
Tuesday:
5:00 AM to 12:00 PM
Wednesday:
5:00 AM to 12:00 PM
Thursday:
5:00 AM to 12:00 PM
Friday:
5:00 AM to 12:00 PM
Saturday:
5:00 AM to 12:00 PM
Sunday:
5:00 AM to 12:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1959
Memberships & Affiliations
  • A+ Rating BBB
Awards
  • "American Business Award Gold Winner – 2015 Company of the Year "
  • "American Business Award Bronze Winner – 2015 Customer Service Department of the Year "
  • "Winner – 2015 Phoenix BBB Business Ethics Award "
  • "Winner – 2015 Chicago BBB Torch Award for Marketplace Ethics "
  • "Finalist – 2014 Louisville BBB Torch Award for Marketplace Ethics "
Screening
Corporate Account. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Empire Today, LLC - Columbia


My Work
1 Projects

Corporate Account

This Pro is a corporate account and has not been screened by HomeAdvisor.

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Ratings & Reviews
Empire Today, LLC - Columbia

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 25
  Page 1 of 3
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5.0   |  
Review by in Columbia, SC
Project: Install Wood or Stone Laminate Flooring
I've always received quality workmanship.
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5.0   |  
Review by in Columbia, SC
Project: Install Carpeting
They worked great as a team and completed the install perfectly
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4.0   |  
Review by in Blythewood, SC
Project: Install or Completely Replace Wood Flooring
We had a lot of back and forth getting a Family room and kitchen done. We wanted hardwood in the family room and laminate in the kitchen. First installer (one young man) came to put laminate in kitchen and basically refused to do it because of a small low spot near refrigerator, couldn t or wouldn t do leveling compound or was just afraid of the job. After two hours on the phone with Chicago headquarters trying to just get a refund for the whole job, we decided to give them another chance. Three installers and 2 more hours on phone later we may finally get the kitchen done, but have to go with hardwoods to be sure of good install. Family room got done in 41/2 hours, great work and looks great. Biggest complaint, and why no 5 stars is there is just poor communication between people who make decisions and the crews they send out to do the work. Had to explain everything about the kitchen issues to each of the four crews that came out. Other biggest concern is the pay up front business model, customer has little leverage after a contract is signed even if the installers don t want to do the job. That leads to hours on the phone with HQ and a troubleshooter explaining that you signed a contract and the company will find a way to do this job, even if it kills you! In the end, lots of nice installers and local folks trying to get the job done, but many delays and upended days for us as customers. Be prepared if your install is not straight up easy .

1 of 1 users found this review helpful.

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5.0   |  
Review by in Chapin, SC
Project: Install or Completely Replace Wood Flooring
great job done in a timely manner
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2.5   |  
Review by in West Columbia, SC
Project: Install Carpeting
Had carpet put outside, glue is not holding after second attempt, called corporate office (800 number ) was told it was too cold for glue to stick and they will try again in Spring. ,

1 of 1 users found this review helpful.

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1.0   |  
Review by in Sumter, SC
Project: Install Carpeting
Awful company! Will never work with them again!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Hopkins, SC
Project: Install Carpeting
the other carpet company was also outstanding and very professional; difficult choice to make however empire was great price and quality very good
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5.0   |  
Review by in Columbia, SC
Project: Install Carpeting
The installation is next week, however, Mike our rep was wonderful and I am very pleased so far and think the carpet is exactly what I need. He is an excellent professional!
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0.5   |  05-31-2018
Review by Carolyn S. in Columbia, SC
Project: Install Wood or Stone Laminate Flooring
Horrible experience. The installers cut my A/C line, which runs under the house. When asked for reimbursement for HVAC services, Empire wanted me to sign an accommodation letter stating that I wouldn't say anything negative about the company. So, I didn't get paid what was owed.

1 of 1 users found this review helpful.

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1.0   |  
Review by in Columbia, SC
Project: Install or Completely Replace Wood Flooring
Quality product but they damage my electrical wiring in my home during installation. My family had to contact a call electrician on Saturday (weekend calls -very expensive). We had to pay for repairs ourselves. Pending actions

1 of 1 users found this review helpful.

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Showing 1-10 of 25
  Page 1 of 3

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