Empire Today, LLC - Memphis

3.94 |42 Verified Ratings
Write a Review

Empire Today, LLC - Memphis

3.94 | 42 Verified Ratings
Write a Review


333 Northwest Ave.
Northlake, IL 60164
Your use of our services is governed by our Terms & Conditions

Empire Today, LLC - Memphis

Shop-at-Home Convenience, Next Day Installation & Name-Brand Carpet, Flooring and Window Treatments

Empire Today, LLC, known for its iconic Empire Carpet Man television character, has been a leading provider of installed home improvements and home furnishings for Over 50 Years. Empire provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications. Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Tile, Vinyl Flooring and Window Treatments. The company provides shop-at-home or on-site consultations, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States.

Service Area

  • Memphis
  • Millington
  • Holly Springs
  • Cordova
  • Jackson
  • West Memphis
  • Collierville
  • Mason
  • Southaven
  • Walls
  • Forrest City
  • Oakland
  • Germantown
  • Mount Pleasant
  • Sledge
  • Byhalia
  • Osceola
  • Earle
  • Brickeys
  • Red Banks
  • Lamar
  • Potts Camp
  • Gilmore
  • Como
  • Arkabutla
  • Ellendale
  • Independence
  • Nesbit
  • Michigan City
  • Horn Lake
  • Atoka
  • Eads
  • Senatobia
  • Parkin
  • Abbeville
  • Wilson
  • Munford
  • Caldwell
  • Tyronza
  • Ashland
  • Madison
  • Wynne
  • Waterford
  • Brunswick
  • Crenshaw
  • Bassett
  • Tunica
  • Driver
  • Coldwater
  • Hernando
  • Sarah
  • Lepanto
  • Rivervale
  • Dundee
  • Crawfordsville
  • Joiner
  • Hughes
  • Marion
  • Edmondson
  • Sardis
  • Frenchmans Bayou
  • Marked Tree
  • Widener
  • Trumann
  • Arlington
  • Batesville
  • Lake Cormorant
  • Burlison
  • Heth
  • Tipton
  • Hickory Flat
  • Keiser
  • West Ridge
  • Olive Branch
  • Victoria
  • Dyess
  • Robinsonville
  • Proctor
  • Brighton
  • Turrell
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Flooring
  • Laminate Flooring
  • Hardwood Flooring
  • Tile & Vinyl Flooring
  • Window Treatments

Quick Facts

Business Hours
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
5:00 AM to 12:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual


In Business Since: 1959
Corporate Account. View Details

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Empire Today, LLC - Memphis

My Work
1 Projects

Corporate Account

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Ratings & Reviews
Empire Today, LLC - Memphis

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 42
  Page 1 of 5
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3.5   |  
Review by in Memphis, TN
Project: Install Carpeting
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2.0   |  
Review by in Cordova, TN
Project: Install Carpeting
I had many issues when using Empire and since I had just been through 2 home floods I needed something to be easy. I thought I would have fewer issues by using a large company but turns out I had more. I had to wait a long time for install, then they cut the carpet short so I had to wait a week longer to have the carpet finished. There were a few issues that were agreed upon with the sales person but that the installers were unable to do. I spoke to the local office (Elizabeth), she told me the installer could do it and we arranged it to be done, then she backed out of that agreement. She also was very rude and hung up on me because apparently she does not understand how to listen to an unhappy customer without becoming angry. Then I spoke to Steve, the install manager, and he agreed the sales people need to be trained better; but that they could not do what I needed done which was a simple room transition. He also was very rude. The 800 Empire people are very nice and customer friendly but the Memphis people have been nothing but a nightmare to work with, and I would tell anyone thinking of hiring them to RUN AWAY! Just go hire an installer. I mean Empire just uses those same installers anyway, you are just cutting out an extra person involved. My installer (Mitchell Installation) was great to work with for the most part. He did have a few issues But when I pointed them out to him he did make it right. Elizabeth and Steve from the Memphis Empire Today office were no help at all. The carpet is an ok product. I think the quality isn't really that good for the price I paid but it does have a warranty. After all the problems I have had to endure I should have received a discount but no one has even offered.
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5.0   |  
Review by in Millington, TN
Project: Install or Completely Replace Wood Flooring

0 of 1 users found this review helpful.

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5.0   |  
Review by in Millington, TN
Project: Install Carpeting
Installers were very professional.
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5.0   |  
Review by in Memphis, TN
Project: Install Wood or Stone Laminate Flooring
I was provided a good estimate to go forward in the future.
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4.0   |  
Review by in Memphis, TN
Project: Install Carpeting
Good job!
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3.5   |  
Review by in Munford, TN
Project: Install or Completely Replace Wood Flooring
Language barrier, as workers did not speak English. Spots left on hardwood floor from rubber mallet. Floor is beautiful and price beat competition by $1,000.
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3.0   |  
Review by in Lakeland, TN
Project: Install Wood or Stone Laminate Flooring
Installers were good. Communication between client and company was 3rd party and lacking.
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4.5   |  
Review by in Munford, TN
Project: Install or Completely Replace Wood Flooring
Cancelled first installation and changed to next day. Installer supervisor refused to move piano and TV, even though sales representatives stated they would. Installers spoken little to no English, but did excellent and fast work.
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4.5   |  
Review by in Arlington, Tn, TN
Project: Install Carpeting
The rep was great. He was very patient and knowledgeable. He showed the range of their products and allowed me to pick what met my needs and budget. They scheduled and installed within 3 days of placing order. I was also able to change me order without any issues. The rep was also able to offer discounts. I had mid grade carpets and engineered hardwoods installed
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Showing 1-10 of 42
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