Empire Today, LLC - Phoenix

4.24 |80 Verified Ratings
Write a Review

Empire Today, LLC - Phoenix

4.24 | 80 Verified Ratings
Write a Review

855-422-7649

333 Northwest Ave.
Northlake, IL 60164
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Profile
Empire Today, LLC - Phoenix


Shop-at-Home Convenience, Next Day Installation & Name-Brand Carpet, Flooring and Window Treatments

Empire Today, LLC, known for its iconic Empire Carpet Man television character, has been a leading provider of installed home improvements and home furnishings for Over 50 Years. Empire provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications. Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Tile, Vinyl Flooring and Window Treatments. The company provides shop-at-home or on-site consultations, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States.

Achievements


Service Area

  • Phoenix
  • Scottsdale
  • Mesa
  • Glendale
  • Chandler
  • Gilbert
  • Tempe
  • Peoria
  • Sun City
  • Surprise
  • Sun City West
  • Goodyear
  • Avondale
  • San Tan Valley
  • Buckeye
  • Wickenburg
  • Cave Creek
  • Apache Junction
  • Fountain Hills
  • Tolleson
  • Carefree
  • Black Canyon City
  • Wittmann
  • Gila Bend
  • Roosevelt
  • Casa Grande
  • Arizona City
  • Queen Creek
  • Laveen
  • Fort McDowell
  • Higley
  • Crown King
  • Morristown
  • Tonopah
  • Youngtown
  • Gold Canyon
  • El Mirage
  • Litchfield Park
  • Paradise Valley
  • Palo Verde
  • Florence
  • Waddell
  • Arlington
  • Maricopa
  • Rio Verde
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Flooring
  • Laminate Flooring
  • Hardwood Flooring
  • Tile & Vinyl Flooring
  • Window Treatments

Quick Facts

Business Hours
Monday:
5:00 AM to 12:00 PM
Tuesday:
5:00 AM to 12:00 PM
Wednesday:
5:00 AM to 12:00 PM
Thursday:
5:00 AM to 12:00 PM
Friday:
5:00 AM to 12:00 PM
Saturday:
5:00 AM to 12:00 PM
Sunday:
5:00 AM to 12:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1959
Memberships & Affiliations
  • A+ Rating BBB
Awards
  • "American Business Award Gold Winner – 2015 Company of the Year
  • "American Business Award Bronze Winner – 2015 Customer Service Department of the Year
  • "Winner – 2015 Phoenix BBB Business Ethics Award
  • "Winner – 2015 Chicago BBB Torch Award for Marketplace Ethics
  • "Finalist – 2014 Louisville BBB Torch Award for Marketplace Ethics
Screening
Corporate Account. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

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Empire Today, LLC - Phoenix


My Work
1 Projects

Corporate Account

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Ratings & Reviews
Empire Today, LLC - Phoenix

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 80
  Page 1 of 8
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5.0   |  
Review by in Scottsdale, AZ
Project: Install Wood or Stone Laminate Flooring
Very cooperative with scheduling.
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2.0   |  
Review by in Goodyear, AZ
Project: Install Carpeting
They installed carpet and tile throughout my home. For the tile, they left grout splattered on the walls and baseboards. Grout line was supposed to be 1/8th and it varies throughout. The tile was cut outside and I'm still picking up remnants from the tear out. Decorative rock has residue all over. For the carpet, they installed on uneven flooring and didn't notify me that the flooring was uneven so now I have carpet over lumps in the floor. They moved the heavy bed out to the balcony without taking it apart and scratched in either bringing in or out. When they replaced closet doors they didn't replace the track on the floor so the closets sway when opening or closing. Several places the carpet isn't fully secure to the floor. The supervisor came out and secured it but it?s coming up again. When I asked what it would take to fix the uneven floors he told me he would look into it and I never heard from him again. Payment was required upfront and installers asked me to sign a document telling me the? guys? would finish. They guys spoke no English and left.
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3.0   |  
Review by in Chandler, AZ
Project: Install Wood or Stone Laminate Flooring
The laminate installer was very professional and did a wonderful job. He even lowered the baseboards in the closet area and was very thorough. The laminate looks flawless. However, the vinyl tile contractor (different company) was not friendly, wouldn't make eye contact and did a substandard install. They left patches of missing grout and didn't lower any of the baseboards which left at least 3/4 inch gap between the baseboards and the new flooring. I asked for a different contractor to come back and fix the work of the tile installers which did happen within a couple of weeks. I wouldn't recommend only because it seems so hit or miss who they are going to send out to you.
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0.5   |  10-23-2018
Review by Kim T. in Florence, AZ
Project: Install Wood or Stone Laminate Flooring
THERE WAS DAMAGED DONE TO MY HOME AND I REPORTED IT TO SALESMAN AND THE GM OF EMPIRE IT TOOK THE GM 10 DAYS TO COME OUT TO MY HOME TO LOOK AT THE DAMAGED. THE INSTALLER OF MY FLOOR SMELL. THEY DID NOT SHOWER AND CHARGED AN ADDITIONAL $300.00 DOLLARS FROM ME FOR EXTRA WORK THAT WAS NOT NEEDED. EMPIRE DID PAY ME BACK. I WOULD NEVER EVER USED THEM AGAIN!!!!!!!!!!!!!! THIS WAS A $13,000.00 DOLLARS JOB DONE AT MY HOME AND I AM VERY UPSET WITH THE WAY I WAS TREATED BY EMPIRE, I UNDERSTAND THAT IS NOT ALOT OF MONEY TO THEM BUT IT IS TO ME AND I STATED ABOVE I WOULD NEVER USE THEM AGAIN.
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4.5   |  
Review by in Casa Grande, AZ
Project: Install Wood or Stone Laminate Flooring
Empire installers were very prompt and professional.
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4.0   |  
Review by in Phoenix, AZ
Project: Install Carpeting
.
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5.0   |  
Review by in Sun Lakes, AZ
Project: Install Carpeting
I was very pleased with Empire and received great service from the sales, selection, timeliness and installation. Great quality carpet for a great price. I highly recommend them.
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5.0   |  
Review by in Surprise, AZ
Project: Install Carpeting
good company.
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5.0   |  
Review by in Gilbert, AZ
Project: Install Carpeting
The quality of the carpet was outstanding. They were able to complete in stallation in 4 hours.
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4.5   |  
Review by in Buckeye, AZ
Project: Install or Completely Replace Wood Flooring
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Showing 1-10 of 80
  Page 1 of 8

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