EuroClean

Overall, a very satisfying service. This was my first time using a cleaning service. I met with Thomas and he was sincere and understanding to my needs and concerns. The Cleaners showed up at the scheduled time and performed all discussed tasks that were initially discussed. I was working from home at the time and Cleaners communicated their activities as necessary. They were very thorough and had good attitudes, which goes a long way. I would definitely recommend as I pretty picky about cleaning and they met my standards. Additionally, price seemed very reasonable. Iâ ll be reaching out to use them again.

Overall, extremely happy with this company! The cleaning, responsiveness of the owner and the person cleaning our home was over and above. Also, they are great with your fur babies!! 

Very professional.

Everyone I met at Euro Clean, including the owner, have been very kind and professional. Extremely prompt.

I was going to hire this company to do a one time move out general clean as well as a move in deep clean. I received the quote which was highly expensive for the move in clean. Their deep clean **task list** took me by surprise. I was utterly taken back when I saw how little they did for a deep clean. I did hire the company to do my move out clean since it was just a general clean. I chose not to hire for my move in DEEP clean and explained why. Out of spite, they would not do the move out clean. Instead of providing professional customer service by saying **we will do whatever you need to satisfy your deep cleaning project** they chose to do the opposite. They chose not to do the move out clean out of spite because I gave them constructive criticism about their deep clean task list for the move in clean. Poor customer service.

Very friendly and helpful staff!

Arrived at the appointment time and did a very good job. I need help with the places I have trouble reaching so the gentleman(tall) was a big help. He was able to knock down cobwebs that were taking over the garage.

The ladies worked very hard and were very diligent in cleaning the house. I was very pleased with their work ethic and the overall job.

I scheduled with Euroclean for weekly cleaning. They started with a deep clean of the entire house. I don't think it's looked this clean since we moved in! I am so pleased with their work!

Scheduled move out cleaning for 05/17 because we were relocating on 05/20. Olga said kitchen included cabinets, microwave, stove at $35/hr. Refrigerator $20 extra, cash is 7% discount. She then emailed to confirm, but changed cash to 5% discount. I responded with what we discussed and she agreed. The ladies did not clean the stove, microwave cabinets, or refrigerator. I am not sure what they did during the time they were there. They charged $90 for two hours. My husband said there was a huge language barrier, and he did not realize the fridge was not cleaned. I got home at 4:20 pm and immediately called and sent pictures via email. On 05/20, Olga responded and apologized her staff did not do thorough cleaning and said the wrong price was charged. She also said the refrigerator needed to be empty, which she did not mention before. I requested a refund for the refrigerator since I did it myself. She then said the fee is $35 per Man Hour. She never said this before. I have the full email chain where I confirmed the amount because she tried to change the cash discount. We gave a check because 5 or 7% was not worth it, plus I wanted something for my records. Additionally, I would think her staff knows the correct price to charge. Her only response was that she offered to send them back, but as I previously told her, we were leaving at 10 am for NC. Since her staff did not even clean what we discussed (cabinets, stove top, microwave, refrigerator), and she did not provide thorough instructions (per man-hour and empty frig), I give one star. Do the job right the first time. Do not change the price (including the cash discount), and do not try to argue about it. Take responsibility. You were wrong.