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23 Years In Business

Company Details

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Contact

5888 Hawthorne Reserves Dr
Liberty Township, OH 45044
http://euroclean.net/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Maid Service - Recurring
  • Maid Service - One Time Cleaning
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.4
172 Verified Reviews
  • 5
    128
  • 4
    21
  • 3
    10
  • 2
    4
  • 1
    9

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 172 results
5.0 Mike M. Westerville, OH
8/21/2021

Overall, a very satisfying service. This was my first time using a cleaning service. I met with Thomas and he was sincere and understanding to my needs and concerns. The Cleaners showed up at the scheduled time and performed all discussed tasks that were initially discussed. I was working from home at the time and Cleaners communicated their activities as necessary. They were very thorough and had good attitudes, which goes a long way. I would definitely recommend as I pretty picky about cleaning and they met my standards. Additionally, price seemed very reasonable. Iâ ll be reaching out to use them again.

Response from Company:

Thank you so much for the review, Mike! It was nice meeting you!

5.0 Judith R. Bradenton, FL
2/29/2020

Overall, extremely happy with this company! The cleaning, responsiveness of the owner and the person cleaning our home was over and above. Also, they are great with your fur babies!! 

5.0 Bob S. New Albany, OH
11/6/2019

Very professional.

Response from Company:

Thank you so much for your review! We are pleased to know you enjoyed our work! Olga

5.0 Cristen M. Westerville, OH
10/21/2019

Everyone I met at Euro Clean, including the owner, have been very kind and professional. Extremely prompt.

Response from Company:

Thank you very much for your review! Looking forward to keeping your home clean for many years to come! Olga

0.50 Lorrie M. Saint Albans, WV
10/16/2019

I was going to hire this company to do a one time move out general clean as well as a move in deep clean. I received the quote which was highly expensive for the move in clean. Their deep clean **task list** took me by surprise. I was utterly taken back when I saw how little they did for a deep clean. I did hire the company to do my move out clean since it was just a general clean. I chose not to hire for my move in DEEP clean and explained why. Out of spite, they would not do the move out clean. Instead of providing professional customer service by saying **we will do whatever you need to satisfy your deep cleaning project** they chose to do the opposite. They chose not to do the move out clean out of spite because I gave them constructive criticism about their deep clean task list for the move in clean. Poor customer service.

Response from Company:

Our list of tasks provided for deep clean is very detailed and well explained (also refer to our website). We do deep cleans thru all our years being in service, which will be 18 this year. Some customers we do deep clean do not even realize what we clean can be cleaned. I tried to explain customer, that everything she wants us to deep clean will be deep cleaned and it explained in our list of tasks I provided. We could not reach an agreement and at that point I decided not to accept this job, which I let customer know way ahead of time, so she had enough time to find another cleaning provider. Customer service review- poor - per customer review is not true- I arrived to her appointment right on time, I traveled with her from one house to another, I gave her my estimate right on job site, I sent her list of tasks immediately, in the same day. There is nothing else could be done better for this customer.

5.0 Chad B. Bethesda, OH
9/25/2019

Very friendly and helpful staff!

Response from Company:

Thank you for the review! Happy to know team did great job! Olga

5.0 Jennie T. Westerville, OH
9/23/2019

Arrived at the appointment time and did a very good job. I need help with the places I have trouble reaching so the gentleman(tall) was a big help. He was able to knock down cobwebs that were taking over the garage.

Response from Company:

Thank you! I am happy cleaning went well! Olga

5.0 Matt M. Westerville, OH
8/21/2019

The ladies worked very hard and were very diligent in cleaning the house. I was very pleased with their work ethic and the overall job.

Response from Company:

Thank you! We will be looking forward to help you again with all future housecleaning tasks! Olga

5.0 Anne B. Columbus, OH
7/3/2019

I scheduled with Euroclean for weekly cleaning. They started with a deep clean of the entire house. I don't think it's looked this clean since we moved in! I am so pleased with their work!

Response from Company:

Thank you so much for your kind words! I am happy to provide weekly services and help you to keep your home shiny clean!

1.0 Chani B. Columbus, OH
5/27/2019

Scheduled move out cleaning for 05/17 because we were relocating on 05/20. Olga said kitchen included cabinets, microwave, stove at $35/hr. Refrigerator $20 extra, cash is 7% discount. She then emailed to confirm, but changed cash to 5% discount. I responded with what we discussed and she agreed. The ladies did not clean the stove, microwave cabinets, or refrigerator. I am not sure what they did during the time they were there. They charged $90 for two hours. My husband said there was a huge language barrier, and he did not realize the fridge was not cleaned. I got home at 4:20 pm and immediately called and sent pictures via email. On 05/20, Olga responded and apologized her staff did not do thorough cleaning and said the wrong price was charged. She also said the refrigerator needed to be empty, which she did not mention before. I requested a refund for the refrigerator since I did it myself. She then said the fee is $35 per Man Hour. She never said this before. I have the full email chain where I confirmed the amount because she tried to change the cash discount. We gave a check because 5 or 7% was not worth it, plus I wanted something for my records. Additionally, I would think her staff knows the correct price to charge. Her only response was that she offered to send them back, but as I previously told her, we were leaving at 10 am for NC. Since her staff did not even clean what we discussed (cabinets, stove top, microwave, refrigerator), and she did not provide thorough instructions (per man-hour and empty frig), I give one star. Do the job right the first time. Do not change the price (including the cash discount), and do not try to argue about it. Take responsibility. You were wrong.

Response from Company:

I want to start by apologizing for any miscommunication with the cleaning my crew provided. It was my understanding that you understood my pricing per man hour as we discussed. The team that came out to clean your home cleaned the microwave, stove and wiped down the cabinets. Your refrigerator was not cleaned due to being full. Also your husband had checked the house and told girls everything looks great. I also did not charge you full price for cleaning. I offered you for team to come back to do touch up on Monday at 8AM , and they will be done by 10AM by the time you had to leave. I feel it was a miscommunication on your half with my pricing. Again I apologize for any miscommunication and hope that we can move past his.

Photos

EuroClean
5
Areas we love to clean
4
Before and Afters

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