Fireside Pros

3.52 | 7 Verified Ratings
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732-867-9168

1014 State Route 33 East
Freehold, NJ 07728
 
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Profile
Fireside Pros


Conveniently located in Windsor/Robbinsville and Freehold/Howell. Fireside Pros has one goal, to provide superior quality hearth products, customer-focused service and better overall value than our competition. We have created two wonderful showrooms for you to view products, discuss your needs and realize your desire to enjoy a roaring fire, or give your home energy efficient zone heating.

Achievements


Service Area

  • Trenton
  • New Brunswick
  • Edison
  • Red Bank
  • Princeton
  • Toms River
  • Perth Amboy
  • Belmar
  • Sayreville
  • Riverton
  • Millstone Township
  • Eatontown
  • Manchester Township
  • Brick
  • Piscataway
  • Neptune
  • Lakehurst
  • Riverside
  • Morganville
  • East Brunswick
  • Carteret
  • Mantoloking
  • Dunellen
  • Fords
  • Matawan
  • Mount Laurel
  • Burlington
  • Beach Haven
  • Lawrence Township
  • Brielle
  • Port Monmouth
  • Milltown
  • Barnegat
  • Plainsboro
  • Lavallette
  • Marlboro
  • Jackson
  • Colonia
  • Metuchen
  • Lincroft
  • Freehold
  • Medford
  • Willingboro
  • Forked River
  • Holmdel
  • Marlton
  • Mount Holly
  • Lumberton
  • Lakewood
  • Dayton
  • Fort Monmouth
  • Keyport
  • Atlantic Highlands
  • Belford
  • Bradley Beach
  • Princeton Junction
  • Bayville
  • Beachwood
  • Rumson
  • West Long Branch
  • Allentown
  • Oakhurst
  • Iselin
  • Parlin
  • Keansburg
  • Cream Ridge
  • Middlesex
  • Florence
  • Bordentown
  • New Egypt
  • Monroe Township
  • Englishtown
  • Howell
  • Middletown
  • Palmyra
  • Cranbury
  • Moorestown
  • Kendall Park
  • Long Branch
  • Pennington
  • Maple Shade
  • Hopewell
  • Monmouth Beach
  • Old Bridge
  • Manahawkin
  • Colts Neck
  • Oceanport
  • Hightstown
  • Sea Girt
  • Farmingdale
  • Cliffwood
  • Browns Mills
  • Tuckerton
  • Chesterfield
  • North Brunswick
  • South Plainfield
  • Waretown
  • Manasquan
  • South Amboy
  • Woodbridge
  • See All >

Services Offered

Fireplace & Wood Stoves

Areas of Expertise

  • We offer full line of Wood, Gas, and Pellet Stove and Fire Places, Brick or Stone Fireplace (Non-Gas) -purchase and Install
  • Brick or Stone Fireplace Inserts (Gas) -purchase and Install
  • Gas, Pellet, or Wood Stove -purchase and Install
  • Pre-Fabricated Fireplace Unit (Gas) - Install-materials not provided
  • Pre-Fabricated Fireplace Unit (Non-Gas) - Install-materials not provided

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2010
State Licensing
Trade: Home Improvement Contractor
License #: 13VH07936800
Expiration: 03-31-2019
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Ratings & Reviews
Fireside Pros

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-7 of 7
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5.0   |  
Review by in Princeton Junction, NJ
Project: Install a Pre-Fabricated Fireplace Unit (Non-Gas)
The crew was awesome to work with. They showed up on tilme each day, cleaned up after they were done. The insert and tile wall look great! Lynn (the scheduler) was great to work with, she walked us through the details of the job prior to starting and stayed in contact throughout the process. TOP NOTCH!
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0.5   |  05-01-2018
Review by Joanne S. in Freehold, NJ
Laughing at the other reviews. Yes, it took us a year to get the fireplace installed. Now my mantle cracked and it appears it will be another year of waiting for replacement. Very, very, poor customer service. I could cry that i trusted this company. After we signed the contract, a few months later a friend said he had called them but didn't hire them because something seemed off. This was not a cheap endeavor and something I wanted for a long time so you can imagine my disappointment. I was also promised a rebate maybe another year? I guess I will put my faith in karma.
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2.5   |  
Review by in Freehold, NJ
The final product looks fantastic (which I will get back to) but the customer service and bed-side manner of the company was terrible. The project was supposed to take 8-10 weeks (so I assumed it would take 12 weeks.) IT TOOK 1/2 A YEAR (a full 6 months) to be completed. There were always excuses, and "it's not our fault". The blame was always with their distributors, factory, etc. Also, once the install was finished, the salesmen charged my credit card, but NEVER called to see if I was happy with the final product... Which I am not. Again, the fireplace looks great, but the installers didn't measure the TV properly (which the rack had already been installed and could not be moved) before the mantle was put in. Now I have a useless mantle and need to buy a new TV that will give me more mantle room. The Mantle only had to be installed 2" lower and there would be no problem, but it wasn't and now I'm stuck with what I have - or buy a new TV. Also, we had a custom "distressed look" mantle made, and there is grout from the install in the "nooks and crannies" of the mantle that won't come out. Very frustrated and disappointed with this company.
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3.5   |  
Contractor is good. But did not have all parts readily available, so project took extra long. Very satisfied, otherwise.
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2.5   |  
Review by in Freehold, NJ
Project: Install a Pre-Fabricated Fireplace Unit (Non-Gas)
The salesman was great. Communication a bit delayed at times. You, the customer, really need to be the 'project manager' in your project. The issue is with the installers. They did not test the fireplace to ensure venting works. The seal around the brick interior is inferior. The original grouting was chipped away at and not replaced, but instead used a black sealant to fill in spaces. My brick is a light beige-soapstone color.

1 of 1 users found this review helpful.

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4.0   |  
Review by in South Plainfield, NJ
Project: Install a Pre-Fabricated Fireplace Unit (Gas)
When we went to their shop to order the fireplace, we were told it would be installed in two weeks. Because of their scheduling and the town's permit process, it was installed in three months. The fireplace looks great and works very well. Verify with your town how long the permit process takes before ordering so you can have a general idea of how long it will be before the fireplace is actually installed.
Response by Fireside Pros: We appreciate our client taking the time to review our product and service. This client required a new gas line be installed before we could install the new gas logs. This process added time to the job, but in the end everything went well and the new logs performed properly.
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5.0   |  
Review by in South River, NJ
Project: Install a Gas, Pellet, or Wood Stove
i had a gas fired stove installed. they removed the wood burning stove and gave me suggestions which were very helpful
Response by Fireside Pros: We are very pleased that Joan and her husband were satisfied with the product, service and the installation. They were very pleasant to work with and hope they enjoy their new gas stove. Gordy & Mitchel, Fireside Pros

2 of 4 users found this review helpful.

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Showing 1-7 of 7
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