Footprints Floors of New Orleans, Northshore

3.46 |4 Verified Ratings
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Footprints Floors of New Orleans, Northshore

3.46 | 4 Verified Ratings
Write a Review

985-256-2770

26 Swan Street
New Orleans, LA 70124
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Profile
Footprints Floors of New Orleans, Northshore


Hello! We are Footprints Floors, and we've been in business since 2008. At Footprints Floors, we know that great impressions start with great floors! We offer flooring installation and refinishing services, in surrounding areas of the Gulf Coast, to help you get the perfect look for every room in your home. Because floors are all that we do... we do them best! With no showrooms to maintain or products to sell we can focus on you and providing you with the best craftsmanship for your home. Our master craftsmen expertly install your floors, baseboards, backsplashes, tile, and tile in showers & baths for a stunning look that lasts. Financing available!

Achievements


Service Area

  • Metairie
  • New Orleans
  • Slidell
  • Kenner
  • Mandeville
  • Lacombe
  • Madisonville
  • Covington

Services Offered

Flooring & Carpet
Tile

Areas of Expertise

  • Laminate Wood or Stone Floor - Install - Materials Provided by Consumer
  • Vinyl or Linoleum Sheet Flooring or Tiles - Install - Materials Provided by Consumer
  • Wood Flooring - Install or Completely Replace - Materials Provided by Consumer
  • Tile: Ceramic and Porcelain- Custom showers - Install - Materials Provided by Consumer
  • Wood Flooring - Refinish

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
(Please call to confirm)
  • Commercial
  • Free Estimates
  • Residential
  • Credit Cards Accepted

Credentials

In Business Since: 2008
State Licensing
Trade: Home Improvement Contractor
License #: 563487
Expiration: 05-26-2023
Screening
Corporate Account. View Details

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Photos
Footprints Floors of New Orleans, Northshore


My Work
1 Projects

Corporate Account

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Ratings & Reviews
Footprints Floors of New Orleans, Northshore

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-4 of 4
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4.0   |  
Review by in New Orleans, LA
Project: Install Wood or Stone Laminate Flooring
Ok
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1.0   |  
Review by in Gretna, LA
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Unless you want your property treated like a trash dump I would suggest not using Footprints Floors New Orleans. I had a whole house of flooring installed and each day they left trash, dust, and debris everywhere and made no effort to protect my newly laid floor. After I complained about the trash, they merely moved it to the curb of my house without bagging it in any way until I protested. Not only that, the finishing was a shorty, and the transition pieces had jagged cuts and some were not even nailed in. I was shocked and appalled by the lack of respect given to me and my property. They used excess flooring I had on had to repair the poor install once the owner arrived, and never offered to compensate me for the excess product used at my expense. If you value your property and want professionalism, stay far away from Footprints Floors New Orleans
Response by Footprints Floors of New Orleans, Northshore: To address this, we definitely apologize for your unhappiness. Also, to say, we have never received a one-star review like this as you can see from our other reviews on various sites so that goes to say we are all about customer satisfaction. We accommodated you from day one, we usually do not do estimates on the weekends but when you reached out and said that you needed an estimate on a Saturday we were there at your every request. After spending a good amount of time with you and explaining your flooring needs you decided to move forward with us but declined to sign our standard business agreement as every other customer signs because you did not like the wording, again, we were there and worked with you on this and continued to move forward with you. We also worked with you well below the price on the estimate from the beginning as the price we quoted you said was not in your budget but we continued to try and help and move forward with you and assisting you. We were on a short deadline as you said you needed this done quickly and we made that happen. You had 5 other contractors on site that we had to workaround. We gathered the trash and bagged it and placed it on the road. The master bedroom floor was scratched by the plumber, no fault of our own, but we took it upon ourselves to fix that for you. We agreed on a deadline and you continued to push that forward on us, making it very difficult to do things in the manner they were to be done while continuously trying to work around your other 5 contractors. In the end, all your issues/complaints were corrected and the flooring looked great!
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4.0   |  
Review by in New Orleans, LA
Project: Install Wood or Stone Laminate Flooring
Have not met with them yet. Have communicated by text.
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5.0   |  
Review by in Slidell, LA
Project: Install Wood or Stone Laminate Flooring
Excellent work! Thank you, Hector!
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Showing 1-4 of 4
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