Frameless Glass, LLC

4.66 | 377 Verified Ratings
Write a Review

Frameless Glass, LLC

4.66 | 377 Verified Ratings
Write a Review

480-625-0704

2218 East Magnolia Street
Phoenix, AZ 85034
 
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Frameless Glass, LLC


www.Framelessglassaz.com

Frameless Glass, LLC, has been providing excellent customer service and superior products for over 10 years now. We service everything from Glass Repair, Shower Doors, and Mirrors. Free in Home Estimates, and same day service is available. Call us today. We have over 100 years of combined knowledge. We are licensed and insured. 480.625.0704 or visit www.framelessglassaz.com for Shower, Glass or Mirrors. ROC 283819.

Achievements


Service Area

  • Phoenix
  • Scottsdale
  • Mesa
  • Glendale
  • Chandler
  • Tempe
  • Sun City
  • Gilbert
  • Peoria
  • Surprise
  • Sun City West
  • Avondale
  • Goodyear
  • Fountain Hills
  • Cave Creek
  • Higley
  • Fort McDowell
  • Laveen
  • Queen Creek
  • Tolleson
  • Chandler Heights
  • El Mirage
  • Paradise Valley
  • Waddell
  • Rio Verde
  • Litchfield Park
  • Carefree
  • See All >

Services Offered

Glass & Mirrors
  • Mirrors Install or Replace
  • Glass Shower Door or Enclosure Install

Areas of Expertise

  • Glass Repair
  • Patio Doors and French Doors
  • Shower Doors
  • Window Replacements

Product Brands Used

  • Atrium
  • Jeld Wen Windows and Doors
  • Simonton Windows and Doors
  • Therma Tru Doors
  • Trulite, PPG, Cascade Windows, Az Shower Doors

Quick Facts

Business Hours
Monday:
8:00 AM to 4:00 PM
Tuesday:
8:00 AM to 4:00 PM
Wednesday:
8:00 AM to 4:00 PM
Thursday:
8:00 AM to 4:00 PM
Friday:
8:00 AM to 4:00 PM
Saturday:
9:00 AM to 2:00 PM
Sunday:
9:00 AM to 2:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: Material and Labor
  • Credit Cards Accepted

Credentials

In Business Since: 2007
Memberships & Affiliations
  • National Glass Association (NGA)
  • Window and Door Manufacturers Association (WDMA)
  • Simonton Certified Installer
State Licensing
Trade: CR-65 Glazing
License #: 283819
Expiration: 03-31-2019
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Awards
  • Simonton Certified Installer
Screening
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Business Overview

Community Involvement

Softball Sponsors

Military Discounts

Senior Discounts

Non Profit

How We Got Started

I chose to work in this industry because Love breaking glass when I was a kid, glass is all I know..

We started in this industry in 1989.

We describe our business as Family owned and operated

 

Photos
Frameless Glass, LLC


My Work
5 Projects
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Ratings & Reviews
Frameless Glass, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 377
  Page 1 of 38
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0.5   |  06-19-2018
Review by Jill G. in Gilbert, AZ
Dealing with this company has been so frustrating. It has taken 8 appointments (3 of which they no showed) to complete an installation of 3 panels of mirror on two walls. They have re-installed the mirror 3 times and it is still done very poorly. I have asked for them to remove everything and for a full refund. They will only refund a portion (a little over half) but not my deposit. They also charged my credit card for the balance without my authorization and ran it through an unknown company name "Vision Glass". They have been somewhat responsive in trying to resolve the problems. I placed my order and deposit with them on April 4th, 2018 and today is June 19th, 2018 and it is still not resolved. This is a simple job - 3 mirrors put on a wall, I don't understand why it has turned into such a horrible project! I would not recommend using this company or Vision Glass. They have not shown they are capable of doing the job right-even a simple job such as mine.
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0.5   |  06-09-2018
Gave them a deposit, called a couple of weeks later, spoke to a very nice person in the office and she said that the glass was in process and that was the last I heard from them. Salesman that came by to estimate job no longer works for them and said that they were way behind with vendors. I thought maybe a disgruntled employee. I checked Yelp and there were many people recently where Frameless Glass took the money and never delivered. I am skeptical of Yelp so I reached out to verify some reviews. I was lucky that I only lost $700. Others that I spoke with lost $1000's. STAY AWAY I will be speaking with HomeAdvisor and hopefully they will not refer them again to anyone.
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4.5   |  
Really great follow-up when trying to get my business. However, I had to call them to schedule the installation. Kept waiting for a call after I had paid the 1/2 down payment. After a couple of weeks, I called to schedule and they were ready to go! A minor blip, but everything was great. People who came to my house were totally personable and professional.
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4.0   |  
Order my shower doors for 2 bathrooms, at the time of the order I was told 8-10 working days for the install, but they didn't get to it until day 13, but they did deduct $100 because of the missed install date. We order a 3/8" door and panel on the upstairs bath. when the salesmen came out to do the quote and measure, he was told (and in writing) I wanted channel down the wall on the panel side because I knew there was a bow in the wall. They used clamps instead of the channel, now you can see about 3/8" gap in the center of the wall, and they filled it in with silicone, just would have looked better with the channel. I also asked for beveled hinges on the door but they installed square hinges, and it was written on the estimate and the order. The downstairs unit was ordered as a barn door style, and that looks great. With being in the shower door business, I found a few install issues not normally seen by the average home owner, but all in all they did a good job, just wished they read the order properly especially for what I paid. I will recommend FRAMEless Shower Door in the future.
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4.5   |  
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2.0   |  
Review by in Mesa, AZ
Project: New Windows - 6 +
Replaced more that 20 windows on our stucco home using their recommendation to retrofit. The staff is very knowledgable and nice but within 6 months we gave had lots of window leak issues related to the install and the flashing inside is peeling up. My window seals are trashed and feel like I made a bad decision with a big project.

2 of 2 users found this review helpful.

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0.5   |  01-17-2017
Review by Susan R. in Scottsdale, AZ
Project: New Windows - 2
Took them 7 days to quote the windows. Finally came out with a plan to "retrofit", which is not what I wanted, but they strong armed me into agreeing. Did not come with contract. Said that he was "busy" for today and that someone from the office would call with paperwork and to take a deposit. It has been ten (10) days since he left and no one has called. Have decided to go with a more reliable contractor for the work. If this is how they act BEFORE the work is done, I can't imagine what the work quality would be. Dodged that bullet.
Response by Frameless Glass, LLC: Thank you for your feedback. It is our goal to make every customer as happy as we possibly can. I apologize that the office wasn't able to get your quote back to you regarding your window in a more timely manner. When I was at your house, I discussed with you and your daughter the two proper ways to install your window. However, due to the extra cost of new construction/ installation and that the window was on the side of the house by itself, it was our understanding that you and your daughter thought the retrofit installation would be best. We apologize for any misunderstanding or miscommunication.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Mesa, AZ
Project: New Windows - 6 +
Great experience
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4.5   |  
Everyone I was in contact with exceeded my expectations and I am very happy with the finished product.
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4.5   |  
Everyone I dealt with was courteous and efficient. The install was done quickly and with a smile. The cleanup was excellent.
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Showing 1-10 of 377
  Page 1 of 38

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