Genesis Home Improvements

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16 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

5482 Complex St. #105
San Diego, CA 92123
http://www.genesishomeimprovementssd.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Roofing Installation
  • HVAC
  • Exterior Painting and Coating
  • Patio Covers
  • Window replacement
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
47 Verified Reviews
  • 5
    43
  • 4
    0
  • 3
    1
  • 2
    1
  • 1
    2

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 47 results
5.0 Kenneth P. San Diego, CA
12/16/2024

I happier with the roofing work Brian and his team did for us. Brian was incredibly reliable and made sure everything was done on time and within budget. The value for the quality of work they delivered is unmatched! The materials they used are top-notch, and our new roof looks fantastic. Highly recommend!

5.0 James M. San Diego, CA
12/16/2024

Kyle went above and beyond with our roofing project. His commitment to excellence was evident in every detail, from the initial consultation to the final cleanup. The value we received was incredible, and the product they delivered is of the highest quality. You can trust Kyle to get the job done right.

5.0 Roberto W. San Diego, CA
12/13/2024

Patrick and his team did an outstanding job on our roof. They were on time, organized, and the value they offered was far better than other companies we looked at. The quality of their work and attention to detail really stood out. I can’t say enough good things about how reliable and professional they were.

5.0 Larry R. San Diego, CA
12/13/2024

Kasey was professional, efficient, and so easy to work with. He explained everything clearly and provided great options to fit our budget. The reliability of this team is amazing, and they deliver a product that is both durable and visually appealing. I would absolutely call them again for any roofing needs!

5.0 Tony P. San Diego, CA
12/13/2024

Outstanding service from start to finish! The team was professional, courteous, and incredibly efficient. They replaced our roof in record time without compromising on quality. The attention to detail was impressive, and the cleanup afterward was spotless. Highly recommend this roofing company.

1.0 Hanna M. San Diego, CA
10/31/2024

Where do I even begin? My husband saw their ad on TV and was interested in the paint they were offering. I was skeptical since I hadnâ t heard of the company, but we met with their sales rep anyway. Even after the meeting, I still wasnâ t convinced. However, the positive online ratings swayed us to give them a tryâ and thatâ s when our nightmare began. While we liked the paint itself, their customer service was terrible, and the workers they sent didnâ t seem professional. During the sale presentation, they assured us theyâ d handle any related repairs before painting, but the team they sent was inexperienced. They replaced some roof trim, but the cuts didnâ t line up properly. When we tried to address it, the project manager ignored our calls for weeks. Even the workers seemed confused when we insisted the repairs be finished before they started painting. After weeks of frustration, they finally painted our house, but the colors didnâ t match the images theyâ d shown us. It took us nearly a month to reach someone to fix it, but it came with an additional charge. The 2nd painters also did not do a good job, leaving paint spots on the stucco that they didnâ t bother to clean up. The entire experience was incredibly frustrating and nowhere near the professional standard we were promised. During this ordeal, my husband had to call the main office multiple times, yet we still didnâ t get a callback. Nearly a month after they repainted the trims, they called wanting to do a final walkthrough. By that point, we wanted nothing more to do with them after all weâ d been through. In my opinion, we shouldnâ t have had to pay extra to repaint to the color we originally expected, given the ordeal we went through. I should have known that online reviews are often not as reliable as they seem. To response to Genesisâ s reply: Why would we call now if none of our previous calls were answered throughout the process?

5.0 Clete D. San Diego, CA
7/1/2024

To a man each workman knew what needed to be done and stayed with it to completion. A 3 tab shingle roof replacement can be explained and understood easily. The other half of the roof was a flat roof with various repairs and upgrades needed along the way. This job took 5 days to completion. Very happy with the roof and the warranty length.

5.0 Robyn G. San Diego, CA
5/24/2024

They did a good job, the crew were organized, hard working and finished on schedule. Everyone we had dealings with was always very nice and professional. I would recommend them to others in need of roofing.

5.0 Rob F. San Diego, CA
5/6/2024

Getting an estimate from Kyle, one of the sales consultants was one of the best experiences i have had with a contractor. He made me feel comfortable with the roofing work they offer and the crew. His guys came out did exactly what they said cleaned up the debris and job came out outstanding will recommend them to anyone.

1.0 Edward C. San Diego, CA
2/21/2024

Genesis painted and remodeled my home with decorative foam crown moulding on the window trims. My windows are now leaking, and we are still waiting for Genesis to call us back! Other than the painting their work is shabby at best! They literlly have one guy doing all the work, instead of a team, who is supposed to know how to do all the different expertise of work! The cool wall is not all that either! Itâ s kind of shiny and plasticky looking! We could have went to Home Depot and random hired workers who could have done the same job for a fraction of the price! Getting them to complete the work initially promised was grueling! We went with Genesis for the warranty, and now they donâ t even call back in an emergency! Donâ t be fooled by the by the friendly salesman who will promise you the world! We definitely feel duped!

Photos

Genesis Home Improvements
21
Roofing Projects
4
Roofing Projects
5
Patio Cover Projects
9
Coolwall Exterior Coating

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