Genesis Pool Service

3.88 | 14 Verified Ratings
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281-853-7905

2443 Lakecrest Harbor Drive
Katy, TX 77493
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Genesis Pool Service


Genesis Pool Service is your one stop shop for all of your pool needs. We take pride in our work and it shows in our service. Call us today!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Houston
  • Spring
  • Pasadena
  • Conroe
  • Humble
  • Katy
  • Sugar Land
  • Baytown
  • Kingwood
  • Magnolia
  • Richmond
  • Tomball
  • Cypress
  • Cleveland
  • Bellaire
  • Stafford
  • La Porte
  • Montgomery
  • Rosenberg
  • Missouri City
  • Willis
  • Hockley
  • Channelview
  • Highlands
  • Waller
  • Needville
  • Crosby
  • Porter
  • Simonton
  • Seabrook
  • Hempstead
  • Anahuac
  • Fulshear
  • Liberty
  • Splendora
  • Huffman
  • Fresno
  • Hankamer
  • Webster
  • Brookshire
  • New Caney
  • Barker
  • North Houston
  • Alief
  • Galena Park
  • Dayton
  • San Felipe
  • See All >

Services Offered

Swimming Pools
  • Swimming Pool Remodel
  • Swimming Pool - Opening & Closing Service
  • Clean & Maintain Swimming Pool

Areas of Expertise

  • Swimming Pool - Clean and Maintain
  • Swimming Pool - Opening & Closing Service
  • Swimming Pool - Concrete - Build or Install

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2007
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
Genesis Pool Service

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 14
  Page 1 of 2
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0.5   |  05-06-2019
Review by Vickie W. in Waller, TX
I hired him and he is very unprofessional and has poor workmanship. He was not on site for longer than 3 hours. He is full of excuses. He is all talk. We had to have him re-do the tile many time. He does not guarantee his work and has no regard for personal property.
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5.0   |  
Review by in Houston, TX
Ryann was a Godsend to help me with my pool. My homeowner's insurance wanted to drop me because I bought an old house with a broken pool. All the estimates for removal of old plaster and adding of new plaster were so costly. I felt so hopeless until I called Genesis Pool Services. Their price was great and they did an excellent job and finished the pool in 4 days! Thank you so much!
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0.5   |  07-30-2018
Totally unreliable and unprofessional. At the beginning of May I paid over $700 to have my underwater light bulbs in the pool and the spa replaced with color LED ones. Two weeks after the repair I noticed that both lights flicker, and I informed Ryan about this issue. He didn't do anything about it. At the beginning of June I noticed that both light fixtures were flooded. The lights were soon completely dead. I told Ryan again, and he said it was a manufacturing defect of the light bulbs and he will try to get them replaced under warranty. Maybe that was the case, maybe it wasn't, it is too late now to determine that. But what are the chances of two lights becoming flooded at the same time, flickering the same way and die at the same time? Too hard to believe it's just a coincidence. Ryan never went to assess the issue. Any reliable contractor, as soon as a problem is reported, would at least take a look at the lights to see whats' going on, if there's anything that can be done. He did not. Based on my description, he just concluded that the light bulbs are bad due to manufacturing issues, not his fault. Almost two months passed, with no resolution. Eventually, after several requests, and after threats to report him to BBB and take him to the Small Claims Court, he dropped off two new bulbs in my driveway. And that's not all.. I'm trying to keep this review short, but I could write a book about the bad experience I had with this contractor. Just stay away from him.

1 of 1 users found this review helpful.

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0.5   |  06-11-2018
Review by Jim D. in Spring, TX
.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Katy, TX
Very dependable and professional service. Really helped us to recover pool from Hurricane Harvey.
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5.0   |  
Review by in Sugar Land, TX
Prices fair - Excellent attitude (Selling point BTW) - kept promises on a finish date I had requested - Came back for follow ups, touch ups and clean up - Good happy crew. Communicates well thru texting... I did not experience the usual "where are they".....syndrome...

0 of 1 users found this review helpful.

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4.5   |  
Review by in Katy, TX
hard workers; efficient use of time on the job
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4.0   |  
Review by in Houston, TX
The experience was great once they showed up. I was satisfied with every thing done to our pool.
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1.5   |  
Review by in Houston, TX
Never will recommend their services.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Magnolia, TX
Ryan and team were awesome. Very pleasant interaction, quick to respond with estimate, contract and start date. The crew was there everyday and worked hard until completion, cleaned up was performed every evening before quitting, and the best part is the new resurfaced pool! Absolutely beautiful, I love it.
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Showing 1-10 of 14
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