Glenda's Cleaning, LLC

This is the best cleaning service I have ever had. The ladies are always courteous, professional, efficient, and trustworthy! They have an incredible attention to detail and always do an incredible job. We always look forward to their visit. I recommend them to all our friends! Glenda is so sweet and replies quickly to messages.

Wednesday, January 27, 2021 Glenda's Cleaning Service did an outstanding job on Monday, January 25, 2021. Three employees arrived early and were enthusiastic. They took approximately 7-8 hours to clean the entire house, which has three floors. They began around 12 noon and ended before 8pm. I usually vacuum all three floors and deep clean and sanitize the five bathrooms in my home every three weeks to one month using chemicals such as Lysol, Pine-Sol, Tilex, Comet, Lemon Pledge(wood surfaces), Windex(windows). When I hired this professional cleaning services, this allows me to focus on other aspects of my full-time job as the Primary Caregiver for my Dad, Dr. S. Manickavasagar, M.D. since August 2019 and saves some time. My Dad will be 89 years old on February 22, 2021, and since he is also particularly keen on a clean home and did a lot of cleaning before he became ill in August 2019, I wanted to give him also a nice "birthday" gift with a sparkling clean home. When I first spoke to Glenda's Cleaning Service on the telephone, they were eager to help and immediately agreed to clean the home without a preliminary estimate. I gave a description of the home over the phone; however they did not insist on a tour of the home, which takes up more time for me to give a tour of the home. One morning, I contacted a few maid cleaning services including The Cleaning Authority, Merry Maids, Maid Brigade, Molly Maids before making my decision to hire Glenda's Cleaning Service particularly due to their receptiveness on the telephone. I am particularly interested in clean bathrooms. I typically clean the mirrors, countertops, sinks, wooden cabinets, bathroom floor, toilet floor, toilets, shower chair, shower door, door knobs, faucets, shower floor, etc when I deep clean and sanitize the bathrooms. Glenda's Cleaning Service did a professional, thorough, conscientious job in cleaning all bathrooms including my parents and my bathroom, which I also cleaned preliminarily in the two days before they arrived. They charged $495 for the first-time, deep clean which took approximately 7-8 hours. We will likely hire them on a continuing, regular, monthly basis(once a month) Thank you, Ravi Manickavasagar

extremely professional, flexible and easy to communicate with.

Excellent service!! Definitely worth the price and such nice ladies!

I have used Glendaâ s Cleaning Services for a number of years. The ladies bring their own supplies and immediately begin working. They clean places I donâ t even think of cleaning ð . The house sparkles and shines when they leave. They are time efficient and hard workers. Also Glenda accommodates scheduling requests. The company is highly professional.

Did a good job

A friend gave me a $100 coupon for Glendas. I called and spoke with Glenda mentioned the coupon, since the coupon said to mention the coupon when you call. Glenda quoted me $395 for the town home and I mentioned the coupon again. She said that was fine and we scheduled the cleaning. I also told her that I have another home to be cleaned. It is larger she quoted me $495. When they were finished with the town home, I handed the girls the coupon and my credit card. They called Glenda and again I said Do not Forget the Coupon. They said no problem & handed me back the coupon saying we trust you. I did not get a receipt, so I text Glenda to send me a receipt, and when I received the receipt it was for $395. No $100 coupon applied. I emailed Glenda and again mentioned the coupon. She would not honor it!!!!! She said she would apply it to the second home that she was going to charge me $495. And it was not fair to apply it to the town home. Well what if I did not have the second home? Or I was not happy with their service? I told her that if she does not honor her coupons she should not be printing them. If she had honored her coupon, she would have had another home. She promptly hung up on me. I am not hiring Glendas for the second home and would not recommend this cleaning service.

They are always just so nice and do an absolute great job!

This is the WORST cleaning service I have ever used. Our realtor recommended this service, as many people in the area use Glendas Cleaning Service. Unfortunately, we were ripped off and our house was not cleaned. Glenda charged us $595 to clean our 4 bedroom house. That is $100 above the normal price of $495, and $200 above the price for new customers like us. She said they would do a *move-in* cleaning, which included cleaning the whole house, including floors, baseboards, kitchen appliances, window sills, and inside the cabinets. When we moved in shortly after her *ladies* cleaned our home, we noticed that the kitchen sink in the basement had huge cobwebs in it and had not been touched at all. The cabinets had old crumbs in the back. The windowsills were dirty and so were the baseboards. The microwave had not been touched either. I think they sprayed air freshener and vacuumed only because literally everything else was dirty. When I called Glenda to let her know that her ladies had not done the service we paid for, she accepted no responsibility and only eventually offered for them to come back out and clean again. I then asked her for a refund, noting that after we paid her $595 to clean our house, we noticed that her website advertises a price of $395 for new customers. She then told me that the $395 price is only given upon request and since we did not ask for it, we could not get it. Again, she offered for her cleaning ladies to come back out and reclean, but, I do not even want them back in my house, as I feel they lack integrity completely and did not clean. After spending a few more minutes on the phone with her complaining about the fact that I felt completely ripped off, Glenda eventually said she would give me $100 back, taking me down to $495. However, she said she would have to call me back later to process the refund because she was not in the office. It is now over a week later and she NEVER CALLED BACK. When I called her back again today, she was incredibly rude and told me that I was being unfair to her. Oh the irony! I CANNOT BELIEVE we WASTED nearly $600 on this *service*. She even had the nerve to tell me that regardless of what prices are listed on her website, the price she charged me - $200 above what is charged for new clients. To this day, I still have NO REFUND of any sort because when I spoke with her the second time (I called her since she never called back), she used the SAME excuse that she would need to go to her office to process my refund and would call me back when she gets in the office. We will see if I hear back from her. In the meantime, I ended up having to clean my entire house myself, which is infuriating because that is exactly why I paid someone else - so that I would not have to do it. I would absolutely not recommend this company to anyone. Find anyone else. This company has shown zero integrity and this has been the absolute worst cleaning experience I have ever had! If I could give negative stars I would.

We had Glendas cleaning service do a deep cleaning, they did an excellent job and even several days later we were still awed by the results. The cleaners were efficient, professional and friendly. We would definitely recommend them to others. Since the deep clean we had them come in to do every other week clean up and they are doing a great job.