HRCS

4.17 |11 Verified Ratings
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HRCS

4.17 | 11 Verified Ratings
Write a Review

248-392-6298

2477 West Maple Road, Suite 157
Troy, MI 48084
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Profile
HRCS


Sweet Relief!

Here at HRCS Cleaning, we are passionate about helping people to have more time for what is important to them, such as family, business, or just relaxing after a long day of working and fighting through rush hour traffic. We provide cleaning services to relieve our clients of the burden of wearing multiple hats so that they can spend their time in more valuable ways. If you are like most people, you are pulled in many directions and we want to help lift some of the weight off of your shoulders. If you could be open-minded enough to try a cleaning service that cares, that is passionate about helping others, and that will listen to you and clean to your liking, then we are the service for you!

Service Area

  • Troy
  • Sterling Heights
  • Rochester
  • Utica
  • Bloomfield Hills
  • West Bloomfield
  • Novi
  • Farmington
  • Royal Oak
  • Waterford
  • Canton
  • Birmingham
  • Franklin
  • See All >

Services Offered

Cleaning & Maid Services
  • One Time Maid Service

Areas of Expertise

  • Housekeeping Services
  • Janitorial Services

Product Brands Used

  • Melaluca

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2017
Memberships & Affiliations
  • Association of Residential Cleaning Professionals (ARCP)
Insurance
Type: General Liability
Amount:
Expiration: 07-24-2019
Type: Worker's Compensation
Amount:
Expiration: 06-15-2019
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We partner with local organizations to provide back to school items

We partner with local organizations to feed families during the holidays

We partner with local organizations to provide hats, gloves, scarves, coats, and boots to those in need

How We Got Started

I chose to work in this industry because I cleaned for my family and friends to make money while in college, I also have worked in the cleaning industry part-time as an adult.

We started in this industry in 2002.

We describe our business as Family owned and operated

What do you enjoy most about being in the cleaning industry?

I enjoy the look on the face of a business owner who has experienced poor service in the past

 

Photos
HRCS


My Work
4 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
HRCS

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 11
  Page 1 of 2
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5.0   |  
Review by in Westland, MI
I recommend this cleaning company, we have had trouble finding a good cleaning company. These guys didn't miss a spot, I am so happy that I gave them a try, I am very satisfied with how thoroughly they cleaned my home, and I will be using them again. I was also very surprised that they used all natural products and it wasn't an extra charge for me.
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4.5   |  
Review by in Detroit, MI
Project: Clean Windows
They were life a saver I called they showed up on time they did a great job especially in my shower it had been neglected they got it look beautiful again thanks again HRCS.
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5.0   |  
Review by in Troy, MI
This company was very professional, and flexible with my schedule changes. They did an excellent job, I would certainly recommend them to my friends and family.
Response by HRCS: Thank you Lenore, I am happy that we were able to accommodate your needs and that you were satisfied with our work! We look forward to working with you again.
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5.0   |  
Review by in Detroit, MI
HRCS did an amazing job deep cleaning my home I would definitely recommend this company!
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0.5   |  11-20-2018
Review by Miriam R. in Belleville, MI
I hired HRCS to clean my mothers home. The owner Monique reached out to me immediately (which I greatly appreciated) and scheduled an appointment to come see the home before she cleaned it. She called me 30 minutes prior to the appointment and informed me that she did not realize how far away the home was from where she was. She asked if she could come another day or come late or that we could just schedule a cleaning for that following Sunday. I opted with just scheduling. She showed up and stayed for about 1.5 hours despite telling me that she would be there for 3 to 4 hours. She told my mother that she would return that following Tuesday at 10am. My mother waited until 10:30, no one showed up. She called Monique and she said she was stuck in traffic and would be there in 20 minutes. My mom called again at 11:20, no answer, 11:40 no answer. I called at 12:00, no answer. My mom paid her $100.00 for 1.5 hours of work. I am very disappointed. It's two days before Thanksgiving and my mom is hosting. This was very unprofessional and I would not recommend this company. In fact I feel that a refund is due.
Response by HRCS: Hi Miriam, I appreciate your feedback, and apologize that my employees refused to clean your mother's home and never showed up, unfortunately I was without a phone out in other customers' homes and I never said that I was on my way. Due to the condition of the home, my team and I could not complete the job the day that we were there. The $100.00 that your mother paid was for the time that it took to remove mold and feces in the bathroom, I did not charge for all of the cobwebs that we removed in the living room or heavy grease in the kitchen. A refund will not be given due to the hazard of the job.
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5.0   |  
Review by in Macomb, MI
Very friendly on the phone and in person. Arrived on time and they were available with only one day notice. Called me to ask if they should close the garage and the door was locked when I got home. My house was a disaster with new floor construction dust everywhere. They were able to eliminate the dust from all the nooks and grannies. Great job. I will recommend to my friends if the need comes up and I would hire them back when my need arises.
Response by HRCS: Thank you John, it was such a pleasure speaking with you as well, I am happy that you are happy with the services that you received. Looking forward to working with you again in the future.
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4.0   |  
Review by in Utica, MI
They did a Nice job for the most part. 1/2 bathroom on main floot was not cleaned. They put oil on my cabinets, which sounded nice, but when my husband came home the cabinets were dripping with oil. Its like it wasnt rubbed in; im not sure. However for the most part it was a nice job. Ill give them another try.
Response by HRCS: Hi Teresa, as we spoke the other day, I am sorry about the oil and bathroom issue, my cleaner stated that it was wiped in, but he did not wait the 20 minutes before drying it which is probably why it was still dripping, we have discounted your next cleaning to make things right moving forward. I hope that you have a better experience with the complimentary lemon oil next month.
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1.5   |  
Review by in Westland, MI
UPDATE: Monique contacted me shortly after review and offered to come back to rework what I was upset about or refund a portion of the fee. She immediately acted on our preference. This was very respectable and excellent customer service.
Response by HRCS: Sorry that you did not have a good experience, we did vacuum out and wipe down the cabinets in the kitchen and the bathrooms, my cleaner did mention that the large bathroom on the main floor may have been overlooked, we removed cobwebs from many corners in the home, we washed some walls, vacuumed and mopped all of the floors, we did clean out and remove a lot of things as well as hair out of the refrigerator and freezer so they were cleaned out. In the upstairs laundry room and bathroom, we spent a significant amount of time removing mold and lint that was very stubborn. We are willing to refund a portion of your money or come back for free.
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5.0   |  
Review by in Utica, MI
This company was really fast and efficient. We had our carpet cleaned and every single spot is gone.
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5.0   |  
Review by in Utica, MI
I definitely plan on using this company again in the future. My expectations were exceeded. They were able to bring the carpet in a high traffic area in our home back to life. I can't stop thinking about how much money we DON'T have to spend to replace the carpet!
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Showing 1-10 of 11
  Page 1 of 2

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  2. Verify Insurance
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  3. Verification of State Business Filings
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  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
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  10. Identity Verification (Reverse Phone Lookup)
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