Hancock Plumbing and Drain Service

4.77 | 243 Verified Ratings
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Hancock Plumbing and Drain Service

4.77 | 243 Verified Ratings
Write a Review


920 Frontier Dr.
Pelham, AL 35124
Your use of our services is governed by our Terms & Conditions

Hancock Plumbing and Drain Service

The jobs not done until Mamma's satisfied!

With more than 10 years of plumbing experience, we provide the highest quality of work at an affordable price. We take pride in every job we do big or small. accepts payments in cash or checks only. We DO NOT offer free estimates, we DO offer paid consultations.


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Birmingham
  • Alabaster
  • Jemison
  • Wilsonville
  • Harpersville
  • Shelby
  • Siluria
  • Calera
  • Wilton
  • Sterrett
  • Saginaw
  • Columbiana
  • Leeds
  • Vandiver
  • Montevallo
  • Trussville
  • Pelham
  • Chelsea
  • See All >

Services Offered


Areas of Expertise

  • Water Heater - Install or Replace
  • Water Heater - Repair or Service
  • Faucets, Fixtures and Pipes - Repair or Replace
  • Drain Clog or Blockage - Clear
  • Water Main - Install, Replace or Repair

Product Brands Used

  • Bosch
  • Electrolux
  • Frigidaire
  • GE Consumer & Industrial
  • Jenn-Air
  • Kenmore
  • KitchenAid
  • LG Electronics U.S.A., Inc.
  • Magic Chef
  • Maytag
  • Roper
  • Speed Queen
  • Sub-Zero Freezer Co., Inc.
  • Thermador
  • Viking
  • Wolf
  • American Standard
  • Briggs
  • Delta
  • Eljer
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Jacuzzi
  • Kohler
  • Moen
  • Newport Brass
  • Price Pfister
  • Rheem
  • Sterling
  • TOTO
  • Viega
  • Wolverine Brass, Inc.
  • AOSmith
  • See All >

Quick Facts

Business Hours
8:00 AM to 5:00 PM
8:00 AM to 5:00 PM
8:00 AM to 5:00 PM
8:00 AM to 5:00 PM
8:00 AM to 5:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Warranty Description: Ask for Details
  • Trip Charge


In Business Since: 2009
Memberships & Affiliations
  • AlaGasCo Gas Appliance Ceritfied
State Licensing
Trade: Master Plumber
License #: 1609
Expiration: 12-31-2018
Green Certifications
  • Alagasco Gas Appliance/Hotwater Heater
  • Lawson State Community College - Plumbing Business
  • Certified Field Trainer
  • Best of HomeAdvisor 2013
  • Best of HomeAdvisor 2014
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Member of First Baptist Church in Pelham

How We Got Started

I chose to work in this industry because off my mom, she inspired me.

We started in this industry in 2000.

We describe our business as Family owned and operated

How is my day?

I woke up breathing, it is a great day!


Hancock Plumbing and Drain Service

My Work
1 Projects
Save 15% on Our Civil Service customers, including Fire/Police/Sheriff/State/Federal. All work performed. Labor only. Save 15%
Save 15% on All work performed. Active, Retired, Honorable Discharged, our way of saying Thank you for your service. Save 15%
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Hancock Plumbing and Drain Service

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 11-20 of 243
Page 2 of 25
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5.0   |  
Ed came out and gave a estimate quickly. He did fantastic work and was a professional through the process. It was a very large project that spanned the entire house. He handled all of it and have had no issues. I highly recommend Ed
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4.0   |  
Review by in Birmingham, AL
Would use again. To this point everything is O.K. Time will tell how cleaning out pipe worked
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5.0   |  
Review by in Chelsea, AL
Mr. Hancock is a straight shooter. I needed a water heater replaced quickly. He asked what was existing and what I needed as the replacement and gave me a guaranteed quote to turnkey the job over the phone and stood by that. He arrived promptly, removed the old tank and had a top of the line AO Smith water heater piped back in before noon the same morning I called. I was out of town during this replacement so I wasn't there to "manage" the situation. Mr. Hancock installed exactly what he said he would, he did NOT try to upsell any services to my wife while she was there, let me know when he was complete, and called me the following day to ask by name if my wife was happy with the new water heater. On top of all of that Hancock came in significantly lower than an estimate i received from a chain plumbing service. I would recommend Hancock to everyone who asks for a plumber.
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5.0   |  
Review by in Birmingham, AL
Ed from Hancock plumbing was on time and follow-up after the visit to make sure everything was still working correctly. I was very happy with the service level.
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0.5   |  10-27-2015
Ed Hancock seemed to know what to do, however in our case his attention to details and workmanship was not what we expected. After he was paid and left our home (by the way like other reviewers have mentioned, he's not cheap or the low cost guy), I found the cold water cut off to the new water heater he had installed. So I don't think he could have tested the water heater for leaks prior to leaving like he said he did. Then I found the new dishwasher he installed was not working, I sent him a text message on Thursday, when he responded late Friday morning he informed me that he was out of town and would not be back until Monday. Since we were having house guests all weekend, l removed the kick plate on the new dishwasher and found the new water line kinked so badly that water was not flowing at all to the dishwasher. By the way he also installed both the dishwasher and the new water line, again he had assured both my wife and me that he had tested the dishwasher and everything was working properly. I don't know about you, but I really hate to pay someone top dollar and then have to follow behind them and fix their mistakes.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Alabaster, AL
He made it so easy! My rental home is in another state and Mr. Hancock handled the new hot water heater installation without any hiccups.
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4.0   |  
Review by in Alabaster, AL
Excellent workmanship. A little pricey but worth the extra money.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Leeds, AL
Mr. Hancock recommended an appropriate replacement gas water heater for my family's needs. He also cleaned up as if he were never there. He came back to make a minor adjustment with a great attitude and no excuses. He showed me how to get a rebate for replacing a gas water heater with another gas one from Alagasco and offered me a military rebate because I told him I discovered the problem after returning home from my drill weekend. I would definitely suggest him to a friend and use his services again.

1 of 1 users found this review helpful.

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5.0   |  
Great service!!!!

1 of 1 users found this review helpful.

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3.0   |  
Review by in Pelham, AL
Still leaks.

1 of 1 users found this review helpful.

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Showing 11-20 of 243
Page 2 of 25

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