H and J Landscaping

3.94 | 16 Verified Ratings
Write a Review

H and J Landscaping

3.94 | 16 Verified Ratings
Write a Review

571-209-0462

PO Box 2923
Sterling, VA 20167
 
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Profile
H and J Landscaping


With over 20 years of experience serving Loudoun County and surrounding areas, H & J Landscaping is your solution for all your landscaping and home improvement needs. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed!

Achievements


Service Area

  • Herndon
  • Reston
  • Dulles
  • Sterling
  • Ashburn
  • Centreville
  • Round Hill
  • Leesburg
  • Lovettsville
  • Chantilly
  • Great Falls
  • See All >

Services Offered

Lawn & Garden Care
  • Aerate Lawn
  • Fall / Spring Yard Clean Up
  • Lawn Seeding / Hydroseeding
Tree Service
  • Trees - Trim

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Bilingual

Credentials

In Business Since: 1996
Screening
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Ratings & Reviews
H and J Landscaping

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 16
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5.0   |  
Review by in Sterling, VA
I have so far been very pleased with their services. They have been prompt, and made the billing very easy. They are reasonable, and easy to talk to. No complaints. I will continue to use their services!
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1.0   |  
Review by in Sterling, VA
-When they just didn't show up to our home (after already rescheduling twice), they didn't call or even pick up when we called. Only the next day I had called again that I was just given a, "Oops, we went to the wrong house!" No apology, nothing. Then rescheduled again. -Again, they didn't show up so we called and they did not pick up. It seemed like they were avoiding my number because as soon as my husband called, they called him back right away. Nothing to me, and they continue to ignore any calls of mine. It's like as soon as they hear a male's voice they take the job seriously and they showed up within 20 minutes when he called. Then, they tried to reschedule for a THIRD time until my husband said enough was enough. -We were quoted $300 for 15 minutes of work. Furthermore, they did not remove everything that we had discussed at our consultation. When the workers showed up, they actually had no idea why they were there! That is just poor communication in management and not their fault. The workers were sweet but it seems they were just told to show up by their boss and not told what to actually do. I'm not a penny pincher, but 300 bucks for 15 minutes of work seems kind of hefty? Especially since they left with the job uncompleted without coming to check in with us that everything was done. All they did was cut down the weeds hastily and blow them into our neighbor's yards. This was my first and probably last experience with Home Advisor. I regret completely trying to do this through them and feel I wasted 300 dollars. I have never written a poor review on any business because I believe in supporting small businesses and I know the customer service industry can be difficult. However, this was just so mind-bogglingly frustrating that I just had to be honest for hopes that no one else will make the same mistake I did.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Sterling, VA
He did the best yard cleanup ever.
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4.5   |  
Review by in Sterling, VA
Project: Remove Trees
The crew was very polite and courteous at all times. H&J removed the tree as planned & trimmed all the bushes. They cut one very tall weed down from about 8' to 4' instead of just removing it. The bush next to it was removed, as requested, not sure why the weed was left.
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1.0   |  
Review by in Great Falls, VA
I am very disappointed with non- existing customer service of this company. They showed up on time at 8 am however no one rang the bell to notify that they were here. Just showed up in the backyard, which wasn’t too much of a deal. However, the guy who trimmed the shrubs had not much knowledge to what to trim what not to. He missed trimming few shrubs that I had to point out and he cut two of my shrubs to the ground which I had 5 of around a tree. I don’t know what or who stopped him from cutting down the rest. Weed guy pulled out one of my ornamental grasses, thankfully left the other two and didn’t quite get all the weeds. Edging guy did a good job. When I was getting the quote from Joe, I specifically asked him what king of pre-emergent they use for bedding areas and he later sent me the picture of “Preen”. Home Depot stuff, not what real pros use. Anyways, when they were ready to put the mulch down I asked them where was the pre-emergent; they had no idea whatsoever. They attempted to use Roundup. Joe was not here to supervise, so I had to call and remind him about pre-emergent. He finally remembered our conversation, pictures he sent and the quote and we had to wait for him to get the Preen and bring it for application. Then he asked me for the check. I was reluctant to give the check before the job was complete but with only mulching left what could go wrong right? So I gave him the check for $1400. If I haven’t supervised the job there would be few areas left w/o mulch. After they finished I noticed the destroyed shrubs and damaged Hostas from mulch being thrown on them and I took pictures and sent it to Joe. Never heard from him again. So this company is very un-professional and has no customer service concept. Even if you watch them like a hawk they don’t do a good job. Asking for the check before the job complete was a red flag. I should have known better. Later on I discovered that mulch in most areas was less than an inch. I should have discussed that in detail as well. I would NOT hire them again.

2 of 2 users found this review helpful.

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4.5   |  
Review by in Herndon, VA
H&J did a great job! Would've been perfect except they left a couple of random weeds in the flower beds. Yes, they were tall and could've been mistaken for plants, but they got rid of others that looked the same... Customer service was excellent and the value is spot on! They showed up on time. They were able to come up with a quote without too much input from me and they were reachable by phone as needed. Def. would recommend them and will probably use them again in the fall.
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3.0   |  
Review by in Herndon, VA
Project: Trim or Remove Shrubs
They were suppose to be at my house between 1-2:00. They showed up at 7:00. They cut my bushes shorter than discussed. The head guy was very nice but I was annoyed with the time of arrival.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Ashburn, VA
Prompt and courteous. Very nice guy!
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1.0   |  
Review by in Centreville, VA
Very disappointed with this provider. Forced his workers to lay mulch in heavy rain. Within a week grass was coming through! It was obvious this was not a properly laid mulching job. Called him back to discuss the improper mulching and unfinished trimming. He acted as though he did not remember who I was. Someone later came to trim bushes but mulch was untouched. Additionally, tried to charge $25.00 more than the contracted amount for the job ($775 vs. $750) and asked for immediate payment when originally he said we would be billed. I would not recommend this provider.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Herndon, VA
The yard looks wonderful again!! Thank you!

2 of 2 users found this review helpful.

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Showing 1-10 of 16
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