Hearth Haven

4.46 | 9 Verified Ratings
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Hearth Haven

4.46 | 9 Verified Ratings
Write a Review

866-445-9853

1 Jefferson Road
Branford, CT 06405
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Profile
Hearth Haven


We are a locally owned and operated company that values honesty and integrity in all aspects of our business. Not only are we focused on quality work and outstanding results, we are also committed to educating our clients through our wide range of expertise, in turn creating a level of value unmatched by any of our competitors. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • New Haven
  • Stamford
  • Bridgeport
  • Norwalk
  • Westport
  • Hamden
  • Wallingford
  • Greenwich
  • Fairfield
  • Cheshire
  • Stratford
  • Milford
  • East Haven
  • Middletown
  • Groton
  • West Haven
  • Old Greenwich
  • Durham
  • Redding
  • Norwich
  • Moodus
  • North Branford
  • Hadlyme
  • Branford
  • Southport
  • East Lyme
  • New London
  • Gales Ferry
  • Gilman
  • Yantic
  • Clinton
  • Rockfall
  • Killingworth
  • Old Mystic
  • Guilford
  • East Haddam
  • Northford
  • New Canaan
  • Montville
  • Ivoryton
  • Monroe
  • Madison
  • Easton
  • Waterford
  • Portland
  • Niantic
  • Centerbrook
  • Old Lyme
  • Ansonia
  • Meriden
  • Westbrook
  • Trumbull
  • North Haven
  • Haddam
  • Weston
  • Higganum
  • Chester
  • Woodbridge
  • Redding Center
  • Redding Ridge
  • Middle Haddam
  • Quaker Hill
  • Bethany
  • Darien
  • Derby
  • Shelton
  • Cos Cob
  • Old Saybrook
  • Orange
  • West Mystic
  • Essex
  • Middlefield
  • See All >

Services Offered

Areas of Expertise

  • Gas, Pellet, or Wood Stove - Install & Repair
  • Pre-Fabricated Fireplace Unit (Gas) - Install & Repair
  • Pre-Fabricated Fireplace Unit (Non-Gas) - Install & Repair

Product Brands Used

  • Regency, Hargrove, Big Green Egg, Saber, Traeger

Quick Facts

Business Hours
(Please call to confirm)
  • Credit Cards Accepted

Credentials

In Business Since: 2014
Memberships & Affiliations
  • NEHPBA
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

We describe our business as Family owned and operated

 

Photos
Hearth Haven


My Work
14 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Hearth Haven

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-9 of 9
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1.17   |  
Review by in Milford, CT
Project: Install a Pre-Fabricated Fireplace Unit (Gas)
Best gage of a company's integrity is the response when their service is botched up. I hired Hearth Haven to install a gas line and a new gas fireplace in my home. Cost: $1450. Five months after the installation I need several hundred dollars of replacement parts due to their installer not following the installation instructions for the units ceramic panels, thus voiding my warranty. The installer was either incompetent, lazy or a combination of both, as all 12 required fasteners were never used. As a result, the panels warped, cracked and infringed on the rear log, ruining the pin locating holes. I have made numerous attempts to get Tom, the owner, to talk to me. Phone calls weren't returned and text messages ignored. I left a detailed message regarding my issues on their website. No response. So now , I'll probably have to file a complaint with the BBB to get this guy to respond. Very disappointed at this point.
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5.0   |  
Review by in Darien, CT
Project: Install a Pre-Fabricated Fireplace Unit (Gas)
a great overall experience - high quality workmanship, timely and done as agreed.
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5.0   |  
Review by in Fairfield, CT
good service and quality work

1 of 1 users found this review helpful.

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5.0   |  
Review by in Trumbull, CT
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
They were very prompt and courteous. The vents were repaired great and they even went the extra mile and cleaned the glass as well. They solved the remote issue and the fireplace is working just as it should we will use them again.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Shelton, CT
From start to finish Hearth Haven was professional and treated me like a top notch customer. Installation was on time and did not take long at all. I would definitely recommend this company.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Branford, CT
Excellent service; arrived early and cleaned and serviced our unvented natural gas log fireplace.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Groton, CT
They did a great job within a week of my calling. The installer showed up on time , actually ahead of time. He was very pleasant , efficient and neat. He gave me good advice on how to care for the pellet stove.
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5.0   |  
Review by in West Haven, CT
They showed up on time ready to work. Willing answered any questions or concerns I may have. Kept my kitchen and outside deck spotless! Excellent overall!!!
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5.0   |  
Review by in Guilford, CT
These guys are awesome and care about you having a good experience getting a great stove installed in your home.

1 of 1 users found this review helpful.

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Showing 1-9 of 9
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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