Hoffman Refrigeration, LLC

4.57 |27 Verified Ratings
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Hoffman Refrigeration, LLC

4.57 | 27 Verified Ratings
Write a Review


13026 N Cave Creek Road, Ste 104
Phoenix, AZ 85022
Your use of our services is governed by our Terms & Conditions

Hoffman Refrigeration, LLC

As an industry leader with a commitment to the highest quality of customer service, and over 15 yrs experience working with Refrigeration & Air Conditioning systems, Hoffman Refrigeration is prepared to offer you superior indoor comfort solutions. Specializing in Commercial Refrigeration and Air Conditioning service, repair and installation, our expert technicians are experienced with all makes, models and manufacturers of refrigeration and air conditioning equipment and can ensure the utmost in customer satisfaction and quality service. From the smallest ice machines the largest supermarkets we know how to repair, optimize, control, upgrade and service your specific systems and equipment. Need emergency service after hours or on holidays? Don't hesitate to call us, there is always a person to answer your call. Our goal is to save you time and ensure the most efficient equipment repairs possible. Call today if you have any questions or would like to schedule an appointment with us


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Service Area

  • Phoenix
  • Scottsdale
  • Glendale
  • Tempe
  • Peoria
  • Sun City
  • Surprise
  • Sun City West
  • Fountain Hills
  • Cave Creek
  • Avondale
  • Laveen
  • Tolleson
  • El Mirage
  • Paradise Valley
  • Cashion
  • Waddell
  • Litchfield Park
  • Youngtown
  • Carefree
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central Air Cleaner Install
Heating & Furnace Systems
  • Heat Pump Install
  • Electric Furnace - Install

Areas of Expertise

  • HVAC Service & Repairs
  • A/C Installation
  • Heater Installation
  • Commercial Refrigeration
  • Commercial Plumbing

Product Brands Used

  • American Standard

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Description: 30 Day Guarantee
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted


In Business Since: 2002
State Licensing
Trade: C-37 Plumbing
License #: 271912
Expiration: 03-31-2019
Trade: R-39R Air Condition & Refrigeration
License #: 253154
Expiration: 02-29-2020
Trade: C-39 Air Conditioning
License #: 253155
Expiration: 02-29-2020
HomeAdvisor Screened. View Details

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Business Overview

How We Got Started

We started in this industry in 1986.

We describe our business as Well established


Hoffman Refrigeration, LLC

My Work
3 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Hoffman Refrigeration, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 27
  Page 1 of 3
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4.0   |  
Review by in Surprise, AZ
We needed 1 A/C unit replaced but because they gave us a good deal, we went ahead and replaced our 2nd unit too. We still have 1 more unit to replace and we will be calling them again for that unit.
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0.5   |  08-20-2018
Review by Bob L. in Phoenix, AZ
I had a new swamp cooler installed and within 6 months had to have a service call. A hose had come attached and the water was overflowing all over the roof. Hoffman wanted to charge me again for fix a faulty installation.
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5.0   |  
Review by in New River, AZ
Project: Install or Replace a Heat Pump
Shannon Hoffman and Jeff Bailey both were very professional and actively participated keeping me informed as I had special requests that pertained to the usage of my shop. If you have a need for installing a new unit or servicing an existing, give them a call. I would definitely recommend them for your A/C needs.
Response by Hoffman Refrigeration, LLC: Thank you so much for the review! We look forward to helping you out again with any future AC & Heating needs you may have.
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4.5   |  
Excellent from start to finish including 2 extra tune-ups included for future need as well as recheck final inspection a week after installation. Good on time service, good advance notice from office, good crew working together with cross checking and excellent lead person drawing up an attic portion of the plan for increased efficiency. Better not let that fellow slip away from the company
Response by Hoffman Refrigeration, LLC: Thank you for your review! We appreciate it very much.
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5.0   |  
Review by in Sun Lakes, AZ
Tech was knowledgeable, professional, and courteous.
Response by Hoffman Refrigeration, LLC: Thanks for the positive review - we are glad that you were happy with our service. Please keep us in mind for any future HVAC needs!
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4.5   |  
Review by in Chandler, AZ
Tech is experienced and helpful.
Response by Hoffman Refrigeration, LLC: Thanks Nina for your review! We appreciate it very much.
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5.0   |  
The A/C tech we hired performed a good job. He took the time to explain/answer questions we had for him, he was professional, courteous & personable!
Response by Hoffman Refrigeration, LLC: Thank You so much for the review! We look forward to helping you out again with any future AC & Heating needs you may have.
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5.0   |  
This was basically an inspection which identified condenser fan motor causing stress on compressor, I accepted the recommendation and scheduled the work for next day. Sean seemed to be very knowledgeable and overall I was satisfied with the work . Also customer service in particular Erin was outstanding.
Response by Hoffman Refrigeration, LLC: Thank You, Anthony, For the compliment. I really appreciated it very much. I;m glad you were happy with our service and I hope you keep us in mind for the future! -Erin-
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4.5   |  
This was not an emergency. Checkup only. They were unable to get to the appointment twice because of workload so they discounted the charge to $49.95. I thought that was good business practice. I'd use them again.
Response by Hoffman Refrigeration, LLC: We are so sorry about having to reschedule you twice. When the summer heat hits in Arizona and temps are rising our first priority is always to make sure customers AC's are cooling. I am glad you waited for us, though, and gave us a chance! We look forward to you contacting us again.
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5.0   |  
Review by in Phoenix, AZ
Even during the busiest time of the year (July in Phoenix), Hoffman scheduled an experienced tech to come out the very next day. Aaron was very competent, knowledgeable, and friendly. He took care of a rather complicated issue in a very professional and timely manner. I was impressed and signed up for Hoffman's annual plan. Unfortunately, another issue arose in a week or so. Again, Hoffman scheduled Aaron to come back out the next day. Again, he took care of the issue and to my great surprise didn't charge me anything for the second visit despite it taking him nearly 2 hours to diagnose and repair the problem saying that he should have looked for it during his first visit! Really. Who does that anymore in this day and age? It is hard to find an A/C company that is trustworthy, timely, and customer-focused. Hoffman definitely met and exceeded those criteria. So much so that I canceled my Home Warranty plan after waiting for 2 weeks for someone to call and schedule an appointment and when I learned that they had automatically canceled the dispatch without bothering to inform me! Good thing I had already gotten the work done through Hoffman.
Response by Hoffman Refrigeration, LLC: Customer service is always our first priority. We try very hard to be thought of as an honest and hard-working company and I am glad that you received two excellent experiences from us. Aaron is excellent and very hard-working. We look forward to seeing you in the fall for your 1st ESP inspection.
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Showing 1-10 of 27
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