Hoffman Refrigeration, LLC

4.73 | 22 Verified Ratings
Write a Review

Hoffman Refrigeration, LLC

4.73 | 22 Verified Ratings
Write a Review

602-953-1234

13026 N Cave Creek Road, Ste 104
Phoenix, AZ 85022
 
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Profile
Hoffman Refrigeration, LLC


As an industry leader with a commitment to the highest quality of customer service, and over 15 yrs experience working with Refrigeration & Air Conditioning systems, Hoffman Refrigeration is prepared to offer you superior indoor comfort solutions. Specializing in Commercial Refrigeration and Air Conditioning service, repair and installation, our expert technicians are experienced with all makes, models and manufacturers of refrigeration and air conditioning equipment and can ensure the utmost in customer satisfaction and quality service. From the smallest ice machines the largest supermarkets we know how to repair, optimize, control, upgrade and service your specific systems and equipment. Need emergency service after hours or on holidays? Don't hesitate to call us, there is always a person to answer your call. Our goal is to save you time and ensure the most efficient equipment repairs possible. Call today if you have any questions or would like to schedule an appointment with us

Achievements

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Service Area

  • Phoenix
  • Mesa
  • Scottsdale
  • Glendale
  • Chandler
  • Tempe
  • Peoria
  • Sun City
  • Surprise
  • Gilbert
  • Sun City West
  • Fountain Hills
  • Cave Creek
  • Avondale
  • Tolleson
  • Litchfield Park
  • Laveen
  • Fort McDowell
  • Higley
  • Carefree
  • El Mirage
  • Youngtown
  • Cashion
  • Paradise Valley
  • Waddell
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
  • Central Air Cleaner Install
Heating & Furnace Systems
  • Thermostat Install
  • Thermostat Repair
  • Heat Pump Install
  • Heat Pump Repair
  • Ducts & Vents Install
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Electric Furnace - Install
  • Gas Furnace - Install
Plumbing
  • Clear Drain Clog or Blockage - For Business
  • Water Heater Install - For Business
  • Tankless Water Heater Install - For Business
  • Refrigeration System Repair - For Business
  • Gas Piping - For Business
  • Refrigeration System Install - For Business
  • Water Heater Repair - For Business
  • Drain Line Breakage Camera Locate - For Business
  • Plumbing for Home Addition - For Business
Septic Tanks & Wells
  • Septic Tank Clean or Pump - For Business
  • Septic System Repair - For Business

Areas of Expertise

  • HVAC Service & Repairs
  • A/C Installation
  • Heater Installation
  • Commercial Refrigeration
  • Commercial Plumbing

Product Brands Used

  • American Standard

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Description: 30 Day Guarantee
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2002
State Licensing
Trade: C-37 Plumbing
License #: 271912
Expiration: 03-31-2019
Trade: R-39R Air Condition & Refrigeration
License #: 253154
Expiration: 02-28-2018
Trade: C-39 Air Conditioning
License #: 253155
Expiration: 02-28-2018
Screening
HomeAdvisor Screened. View Details

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Business Overview

How We Got Started

We started in this industry in 1986.

We describe our business as Well established

 

Photos
Hoffman Refrigeration, LLC


My Work
3 Projects
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Ratings & Reviews
Hoffman Refrigeration, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 22
  Page 1 of 3
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4.5   |  
Review by in Chandler, AZ
Tech is experienced and helpful.
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5.0   |  
The A/C tech we hired performed a good job. He took the time to explain/answer questions we had for him, he was professional, courteous & personable!
Response by Hoffman Refrigeration, LLC: Thank You so much for the review! We look forward to helping you out again with any future AC & Heating needs you may have.
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5.0   |  
This was basically an inspection which identified condenser fan motor causing stress on compressor, I accepted the recommendation and scheduled the work for next day. Sean seemed to be very knowledgeable and overall I was satisfied with the work . Also customer service in particular Erin was outstanding.
Response by Hoffman Refrigeration, LLC: Thank You, Anthony, For the compliment. I really appreciated it very much. I;m glad you were happy with our service and I hope you keep us in mind for the future! -Erin-
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4.5   |  
This was not an emergency. Checkup only. They were unable to get to the appointment twice because of workload so they discounted the charge to $49.95. I thought that was good business practice. I'd use them again.
Response by Hoffman Refrigeration, LLC: We are so sorry about having to reschedule you twice. When the summer heat hits in Arizona and temps are rising our first priority is always to make sure customers AC's are cooling. I am glad you waited for us, though, and gave us a chance! We look forward to you contacting us again.
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5.0   |  
Review by in Phoenix, AZ
Even during the busiest time of the year (July in Phoenix), Hoffman scheduled an experienced tech to come out the very next day. Aaron was very competent, knowledgeable, and friendly. He took care of a rather complicated issue in a very professional and timely manner. I was impressed and signed up for Hoffman's annual plan. Unfortunately, another issue arose in a week or so. Again, Hoffman scheduled Aaron to come back out the next day. Again, he took care of the issue and to my great surprise didn't charge me anything for the second visit despite it taking him nearly 2 hours to diagnose and repair the problem saying that he should have looked for it during his first visit! Really. Who does that anymore in this day and age? It is hard to find an A/C company that is trustworthy, timely, and customer-focused. Hoffman definitely met and exceeded those criteria. So much so that I canceled my Home Warranty plan after waiting for 2 weeks for someone to call and schedule an appointment and when I learned that they had automatically canceled the dispatch without bothering to inform me! Good thing I had already gotten the work done through Hoffman.
Response by Hoffman Refrigeration, LLC: Customer service is always our first priority. We try very hard to be thought of as an honest and hard-working company and I am glad that you received two excellent experiences from us. Aaron is excellent and very hard-working. We look forward to seeing you in the fall for your 1st ESP inspection.
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5.0   |  
Review by in Gilbert, AZ
Very knowledgeable and caring.
Response by Hoffman Refrigeration, LLC: Thank you very much for your review!
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4.0   |  
The tech we had was very thorough with trying to diagnose the problem we had. He was unable to pinpoint the problem, although he had alternative suggestions for the unit. We were happy with the way he handled the situation, we would call them again.
Response by Hoffman Refrigeration, LLC: Thanks, Hillary, for your review. Even though your issue stumped our tech at the time, we have contacted your equipment manufacturer and they are looking in to some potential causes for the issue you are experiencing. They are supposed to be back in touch with us early this week - and as soon as we hear something back from them we will call you and let you know.
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5.0   |  
They were so wonderful to work with. Even though it was a lot of money to completely put in a new air conditioner, it was worth it. They were absolutely accommodating, professional, and offered options which is really rare. I would more than highly recommend them, and we will continue to use them.
Response by Hoffman Refrigeration, LLC: Thank you so much for your review, Jennifer! We appreciate it very much!
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5.0   |  
N/A
Response by Hoffman Refrigeration, LLC: Thank you for the review! Glad that we gave you 5-star service.
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3.0   |  
Review by in Phoenix, AZ
Not entirely happy with the woman on the phone. Technician was nice and helpful.
Response by Hoffman Refrigeration, LLC: I am sorry you were not happy with the person you spoke with on the phone - we take customer service very seriously here and it saddens me to hear that you did not have a great experience with us - that is never our intention. I am glad, however, that you were pleased with your technician.
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Showing 1-10 of 22
  Page 1 of 3

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