JM Design Build

3.81 |9 Verified Ratings
Write a Review

JM Design Build

3.81 | 9 Verified Ratings
Write a Review

440-227-3713

8929 Brecksville Road
Brecksville, OH 44141
 
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Profile
JM Design Build


At JM Design Build we know that hiring a contractor can be an overwhelming and even scary process, so we go the extra mile to make sure our customers are completely comfortable and trust us to work on their home. Our job-sites are known for being especially clean and well run, and all our workers are respectful and polite. For over 40 year's we have been helping people with our ideas, designs and insight into the renovation business. Our goal is to build your dream.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cleveland
  • Strongsville
  • Brecksville
  • Broadview Heights

Services Offered

Additions & Remodeling
  • Basement Remodel

Areas of Expertise

  • Additions
  • Remodel
  • Kitchen Remodel
  • Bathroom Remodel
  • Basement Remodel

Product Brands Used

  • American Standard
  • Delta - Cosella-D�rken Products, Inc.
  • Grohe
  • HansGrohe
  • Jacuzzi
  • Kohler
  • Moen

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1970
Green Certifications
  • LEED Certification for Individuals: LEED Accredited Professional (LEEDAP)
Awards
  • Best of Houzz 2017
  • Best of Houzz 2016
  • Best of Houzz 2014
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Inner city reconstruction and transformation in Cleveland's historic Slavic Village

Active Church member

How We Got Started

I chose to work in this industry because Family Business.

We started in this industry in 1960.

We describe our business as Multi-generational

What are the most important factors in choosing a Contractor in your view?

Honesty, Trust, Professionalism

 

Photos
JM Design Build


My Work
7 Projects
Save $500 on All projects $5,000 or more Save $500
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Ratings & Reviews
JM Design Build

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-9 of 9
  Page 1 of 1  
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0.5   |  02-14-2019
Review by Kyle C. in Strongsville, OH
After a good initial meeting, it was all downhill from there. While remodeling our first bathroom multiple things were installed improperly. The bathtub, tile, exhaust fan all had to be redone. While trying to shove a supply duct between two joists they managed to bust a hole and knock down a light in our kitchen ceiling. Then they were going to just put the light back up without patching the huge hole in our ceiling. Luckily I was home at the time and caught this. The gentleman that butchered our first bathroom was taken off the job. We should not have allowed them to continue with our master bathroom. They had a new gentleman work on our master which seemed to be working better...that was until they finished our bathroom and my wife was taking shower one week later. I was in the kitchen below and water started pouring through our ceiling. They forgot to seal our shower floor properly! We obviously did not use them on our kitchen remodel. While working on my kitchen remodel we found that they incorrectly pitched the drain pipe in our master shower and switched the hot and cold water lines. We found multiple other issues including electrical problems that were fire hazards. I spent hundreds of dollars fixing their problems and Jeremy the owner was supposed to send us a check to pay for their mistakes...5 months later I still do not have a check. I would like to warn anyone out there not to use this company. We have spent much more money than we ever imagined trying to fix their problems.
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2.0   |  
Based on our experience with JM Build II cannot in good conscious [unprofessionalism, incompetence and questionable ethics. They caused extensive damage to our house: pouring grout down our brand new Masterbath and utility drains resulting in a solid cement blockage that took hiring Roto Rooter (4 hours of drilling) and costing $400 (we had to pay, they took it off our bill); worker turning water on when masterbath faucets open and not connected to drains resulting in water pouring through our family room ceiling and staining our couches (they did not offer or pay for cleaning of couches and who knows what damage to the floor under cabinets.) We also experienced incompetence in remedial construction such as hanging the stove direct vent 4 inches too low resulting in tile replacement; using tile grout as caulk which is cracking, not sealing shower tile and grout discoloring. No permits were pulled and there is electrical work that is not up to code such as loose wiring hanging from my basement ceiling and exposed junction box in my kitchen cabinet. These are just SOME of the incompetences, there are too many to list. I question their ethics as they breached our contract twice; the owner, Jeremy Salupo, called bullying and demanding payment without notice (95% of the job was paid and the bathroom was still not functional) and when I questioned the payment he pulled the worker. Contract states 24 hrs. written notice for payment. Second breach was they pulled original Project Manager was pull from our job 3/4 into the job (contract stated they will not pull men from our job to go to another which attracted us to JM in the first place) this is when everything started to fall apart. I have requested they come and make the repairs and have yet to be told when. What I haven't mentioned yet is the amount of stress and anxiety this company caused myself and my husband. We are 6 months out from the job and still finding problems. Please do not put yourself through this anguish.
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4.5   |  
Review by in Strongsville, OH
Thorough & satisfactory work
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2.0   |  
Review by in Beachwood, OH
My wife and I had a pleasant and professional first meeting with JM. This relieved us as this was different than other quotes. We were given a tidy 6 week schedule for work. That was basically the last time things went according to plan. After the first week, what we were told rarely took place. Our home was often left a mess. We had workers use our personal groceries as if it were a convenience store. We constantly had to check and double check work and re-ask for simple tasks to be completed. We lost power in 50% of our house for 6 weeks and their team could not figure out the issue, suggesting a total rewire until I had an outside electrician come in, who fixed the issue in a matter of hours. Plumbing work has lead to leaks on multiple occasions. There were multiple days when we would have one or two worker show up for 2-3 hours and leave. I am still cleaning up paint off of my floors in several rooms. Although JM usually responded to our requests, it was often after the 2nd, 3rd time leaving us feeling like they didnt care. They ran out of material and lost items that we purchased delaying the project even more. The final product took 15 weeks. I am writing this review 2 weeks after they have left because my house is now gushing water AGAIN from a shower that they installed. I chalked a lot of what happened up along the way to the nature of renovation, but this goes far beyond unexpected hiccups. I already am concerned about what my house will look like 6 months from now if we are having issues less than 2 weeks after they have packed up. **addition to review*** 12/20/18 Although I was not at all satisfied with the process for much of the project, JM did come back to completely rectify all of the issues that my wife and I had. They came back until we were both satisfied and stayed within the original terms of the contract and as a good will gesture, fixed an issue that was not their doing. I am appreciative of that and we are very satisfied with the final result.
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5.0   |  
Review by
Project: Remodel a Basement
I am a too times customer, they were easy to work with. They were very transparent during the whole process.
5.0   |  
Review by in Broadview Heights, OH
I hired JM build and they did good job on my basement they are very easy to communicate with ll always listen to your ideas and try their best to get it done, flexible to work with and did great job
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4.83   |  
Review by in Hudson, OH
I used Jm Design to first replace windows in a sunroom. After removing the old windows the company found that our house had a water problem that would involve more work than anticipated. The owner of the company and his employees worked with us to get a project that would fit into our new budget and repair all water damage. We communicated what we wanted done or went with their suggestions in other areas. The key to reoair with any company is to be specific about what you want in the way of product and finished work. We were pleased with the final project as we evaluated the work on the last day. Thanks, JM Design
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5.0   |  
Review by in Broadview Heights, OH
Great to work with. They finished early. We couldn't be happier!
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5.0   |  
Review by in Broadview Heights, OH
The people at JM are very easy to work with and are great with communication. I would highly recommend them to work on your home!!
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Showing 1-9 of 9
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