John MacKenzie

4.78 | 26 Verified Ratings
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508-360-8058

248 Camp Street
West Yarmouth, MA 02673
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Profile
John MacKenzie


We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of general contractor home improvement services that are customizable to each individual project. We specialize in additions and kitchen remodels, but also offer a wide range of expertise for a variety of other projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

Achievements

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Service Area

  • Buzzards Bay
  • Centerville
  • South Dennis
  • Hyannis
  • East Falmouth
  • North Eastham
  • Sagamore
  • Harwich
  • Hyannis Port
  • Chatham
  • West Chatham
  • Mashpee
  • East Orleans
  • Cataumet
  • Dennis Port
  • East Dennis
  • Cummaquid
  • East Sandwich
  • West Yarmouth
  • North Chatham
  • Cotuit
  • Dennis
  • Forestdale
  • Orleans
  • Sagamore Beach
  • South Orleans
  • South Yarmouth
  • Brewster
  • South Harwich
  • Eastham
  • Monument Beach
  • West Dennis
  • Yarmouth Port
  • Harwich Port
  • Sandwich
  • North Falmouth
  • Osterville
  • West Barnstable
  • South Chatham
  • Marstons Mills
  • West Harwich
  • West Hyannisport
  • Pocasset
  • See All >

Services Offered

Additions & Remodeling
  • Bathroom Remodel
  • Kitchen Remodel
Decks
  • Deck or Porch Build or Replace
  • Deck or Porch Repair
Doors
  • Interior Door Install
  • Exterior Doors Install
Windows

Areas of Expertise

  • Addition Remodels

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2005
State Licensing
Trade: Home Improvement Contractor
License #: 183593
Expiration: 10-27-2019
Screening
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Ratings & Reviews
John MacKenzie

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 26
  Page 1 of 3
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0.5   |  04-04-2019
In the spring of 2018,I hired John to build an entryway deck, 6x16. He drew up a contract, and proceeded to pull a permit for a 9x16 . We have a security system, and were able to monitor progress. John was nowhere to be seen, just a couple of young men. We became alarmed that the deck looked larger than it was supposed to be, and decided to make a trip up to see the progress. To our dismay, the deck was 9x16, and very poorly built. It was level with our front door, ideal for snow and ice to build up, melt, and seep in. And in doing this, they lopped off my custom door trim, instead of at least cutting around it. No flashing was used where it was attached to the house, and only one of the footings was above grade. in numerous places, decking boards were attached to the stringers with 4 or 5 nails where the "carpenters" obviously "missed", and in other places, there were no nails at all. When confronted with all this, John had no explanation, but admitted that he "usually recommends" that clients build a big enough deck for a table! He offered to take off half of the remaining money owed, which was not acceptable to us. This deck was ugly, substandard, and would lead to future problems. We asked John to remove the deck and refund our deposit. He offered to rebuild, but our trust in him was gone. He then agreed to remove it in September and give us a refund. At the end of August, I texted to ask if we were still on schedule, and he again refused to work with us. Me and my husband (60 and 64), removed the deck ourselves, and hired another contractor to replace it. We still need to repair the patio that was damaged by incorrectly placed footings. In December of 2018, I again reached out to John for the last time asking for a refund. He promised to send money. When I still had received nothing by March, I began legal proceedings.
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5.0   |  
Review by in West Dennis, MA
Project: Install or Completely Replace Wood Flooring
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5.0   |  
Review by in South Yarmouth, MA
Project: New Windows - 3-5
John and his crew did an outstanding job for us. They met our budget which was important to us. Thanks John...
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5.0   |  
Review by in Harwich, MA
Project: New Window - Single
Work not completed as yet, so cannot rate quality. Of the other 2 pros, one never called and the other - Capizzi - was incredibly expensive, over twice John MacKenzie's bid.
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5.0   |  
Review by in West Yarmouth, MA
We hired John MacKenzie to build us an outside shower and we couldn't been happier with the project !! We would highly recommend him for any of your project needs ... Brian and Marie
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5.0   |  
Review by in Yarmouth Port, MA
We hired John MacKenzie for a home remodeling project. John and his team are talented, dependable and an absolute pleasure to deal with. All aspects of the project were completed in a timely manner and to our satisfaction. Since we were impressed with the work ethic and craftsmanship displayed during that initial project, we decided to hire his team for our kitchen and den remodeling project. We are in the final stages and have been pleased every step of the way. Five Star work! Would highly recommend and he will be our first call on all future projects.
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5.0   |  
John MacKenzie and his crew are a dedicated team of professionals who standy by their work and are excellent craftsman. I would highly recommend them for any of your remodeling projects. Karen and Anthony Penta
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5.0   |  
On time, On budget and kept me informed. Suggested certain enhancements to appearance that were excellent. I would hire him again.
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5.0   |  
Review by in Yarmouth Port, MA
Project: New Windows - 2
Responded immediately. Helped with a number of issues from small repair to complete install. Directed me to another good service for a different (screen door) job. I would highly recommend Mr MacKenzie and his team.
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5.0   |  
Review by in West Yarmouth, MA
John was professional and thorough with all of our interactions. He finished the project ahead of time and has checked in with us to see how we're doing with the new sliding doors. I will definitely use John again for future projects!
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Showing 1-10 of 26
  Page 1 of 3

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