Kathy's Cleaning

4.41 | 39 Verified Ratings
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724-714-8136

1449 Hardinsburg Drive
New Castle, PA 16101
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Profile
Kathy's Cleaning


We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Check out our reviews from satisfied clients. Give us a call today so we can answer all of your questions. Satisfaction is guaranteed!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Youngstown
  • New Castle
  • Butler
  • Sharon
  • Slippery Rock
  • Grove City
  • North Lima
  • Niles
  • Ellwood City
  • Cranberry Township
  • Wexford
  • Aliquippa
  • Girard
  • Mars
  • Columbiana
  • Brookfield
  • East Liverpool
  • Warren
  • Beaver Falls
  • Sewickley
  • Zelienople
  • Orangeville
  • Canfield
  • Monaca
  • Hermitage
  • See All >

Services Offered

Cleaning & Maid Services
  • Maid Service
  • Post Construction Clean-up
  • One Time Maid Service
Power Washing
  • Powerwash Exterior Surface
Tile
  • Clean Tile & Grout
  • Stone & Marble Polishing

Areas of Expertise

  • Maid Service - Recurring
  • Maid Service - One Time Cleaning

Quick Facts

Business Hours
(Please call to confirm)
  • Credit Cards Accepted

Credentials

In Business Since: 2008
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
Kathy's Cleaning

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 39
  Page 1 of 4
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4.5   |  
Review by in Bradfordwoods, PA
Project: Clean Up Job-site after Construction
Flexible, reliable- they did a nice job! I would rehire them.
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0.5   |  10-25-2018
Review by Aaron H. in Industry, PA
Project: Clean House Interior (Maid Service)
I initially thought they did a good job with the cleaning until I took a closer look and discovered a great deal that I was very displeased with. Kitchen counters were still dirty, they merely vacuumed around things without moving them, dusting was sloppy, and when I took a wet swiffer mop to the floors later that night that should have been cleaned that day - they were filthy! I had a list prepared for them when they arrived of what I wanted done. The list included wiping down kitchen cabinets and dusting the blinds. They looked at the list and said it was okay and they would handle it. The cabinets were not cleaned and the blinds were not done. I called Kathy as soon as I saw this and she then informed me that these services were part of the "deep cleaning" service and cost extra. There was no mention of this while looking at the list I had prepared. I told her that I was not happy with some things and that there needed to be some more attention given to detail. At this point, I was willing to give them one more chance with a rotating deep cleaning - routine cleaning schedule to see if that would enhance the service. I emailed Rich about a schedule and the services that would be provided, and he said he would email me back over the weekend. This was on a Wednesday, so I expected an email in a few days. The weekend came and went and the email never came. I waited another day or so and when there was no word from Rich I emailed him and asked him to cancel my service. He did not even respond to that email. All-in-all, I found the work to be more than questionable and the customer service to be horrendous. Perhaps I just got them on a bad day or week, but I will not be using them again and I cannot, in good conscience, recommend them to anyone else.
Response by Kathy's Cleaning: I'm sorry you were not pleased with our work, I guarantee my work 100%.. you had asked for a general clean, and even came and talked to a couple of us workers as we were cleaning, you never said anything about the work that we were doing. We had you look over everything before we left and you were pleased with our work. Then I got an email that you were expecting a deeper clean, I explained that the price would be different. We were to come 2 weeks after we had cleaned, to do the deeper clean as we talked about. With a discount price for the miscommunication.
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5.0   |  
Review by in Coraopolis, PA
Very efficient
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5.0   |  
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5.0   |  
Review by in Allison Park, PA
Rich was very responsive and did a great job getting our house and driveway washed. It looks brand new! He was easy to work with schedule-wise. The quality of work was very high. I felt he was honest and was really committed to doing the job well. Highly recommend Kathys cleaning, an honest, hardworking family business that made our life easier and our house and driveway look great.
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5.0   |  
Review by in Greenville, PA
Project: Powerwash Exterior Surfaces
They were here on time and did a very good job I would recommend them for everyone who needs powerwashing service.
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5.0   |  
Review by in Coraopolis, PA
Had one side of my house pressure washed to remove moss/mold build up. I am very pleased with Kathy’s Cleaning. She and her husband are very professional and efficient. I will most definitely use Home Advisor and Kathy’s Cleaning again.
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5.0   |  
I liked the job the cleaners did in my house from Kathy' s cleaning and asked them to come back all the time each month. As I said they did a very good job cleaning.
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4.5   |  
Review by in Beaver Falls, PA
Two of the three people who came did a very good job, especially Missy. The other one not so much, but she no longer works for them. Kathy guarantees their work 100% and she backed that up.
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5.0   |  
Review by in Butler, PA
Hand washed gutter and soffit and facia to removed fire damage soot and baked on residue. Cleaned windows at site.
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Showing 1-10 of 39
  Page 1 of 4

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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