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Learn about our screening process

97% Recommended

15 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Garage Door Installs and Repairs
  • Opener Installs and Repairs
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
32 Verified Reviews
  • 5
    28
  • 4
    2
  • 3
    1
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 32 reviews Showing 0 reviews
0.50 Lydia M. Mountain View, CA
8/4/2020

Save yourself the time - DO NOT HIRE these guys! We actually purchased our door through Home Depot and unfortunately, LIGHTHOUSE door company is who they contracted/sent us. The first sign of trouble should have been when Eric tried to charge me to dispose of the old door claiming to home depot there would be an additional charge to dispose of a door built in the 70s. Our old garage door was installed in 2004 and I had to prove it to home depot. The biggest issue is that after three months of waiting, I have an expensive **custom made** garage door with a new 2-inch gap from the floor to the bottom of the door. A small cat could fit under it. Eric is was so unprofessional and rude and not only was I left with a HUGE GAPING GAP, the installer left nails/staples all over our clean garage and we have small dogs.

Response from Company:

Lydia I am sorry you are not happy with your garage door. As I explained to you we are only hired by Home Depot to install the garage door you purchased from them. Your concrete floor has a huge hump in the middle. Even your old door did not sit on the floor tight on left and right side. If you thought Home Depot was going to fix your concrete floor that is something you would need to discuss with them, Since concrete is not in our scope of work. As for the disposal of your old door, Since your Home was built before 1978 we have to follow the EPA lead laws and properly remove and dispose, Unless the homeowner can prove that either it has been properly tested and has no lead exist or proof that the existing door was installed after 1978. Which is what you did and that is why the charge was taken off. I really am sorry we were unable to satisfy you and I have passed your complaint onto Home Depot. They should be reaching out to you very soon.

5.0 Lorelei V. Hollister, CA
12/1/2019

No comments.

4.5 Robert H. Marina, CA
5/19/2017

They are expensive but it is worth it because of their work quality and install experience. You pay enough so they don't have to rip you off to make their margins. They do a bit of salesman puffery. Promise a little more about the product and service than the actual experience. But not so severe that I wouldn't do business with them again.

4.5 Diane W. Monterey, CA
3/8/2017

Pleasant, responsive. They came the same day and fixed it without incident. Definitely recommend. The value was great - they charge per hour and it took much less time, wish it was less.

5.0 Christina T. Seaside, CA
9/29/2014

We had an emergency; our garage door spring broke and we could not even get into our garage by manually lifting the door. Lighthouse Door Company called before arriving to confirm the appointment, showed up at the exact time promised and did a quick efficient repair. My husband and I will recommend them to all of our friends.

5.0 Kym R. Monterey, CA
7/4/2014

Great company fantastic service and products rate 5 stars

Response from Company:

Thank you Kym!

5.0 Del W. Carmel, CA
2/12/2014

First rate service and work.

Response from Company:

Thank you, Del!

2/7/2014

I just bought a remote for the garage door and that's all

Showing 1-10 of 32 results Showing 0 of 0 results
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Photos

Flip up garage door
Flip up Garage Door
Garage Door
Garage Door
Cedar Garage Door
Garage Door

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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