MOG Improvement Services, LLC

4.66 |297 Verified Ratings
Write a Review

MOG Improvement Services, LLC

4.66 | 297 Verified Ratings
Write a Review

770-912-3564

3350 Riverwood Pkwy STE 1902
Atlanta, GA 30339
 
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Profile
MOG Improvement Services, LLC


The Best Home Improvement Experience On Earth

MOG is on a mission to change the way people improve their homes by developing the #1 premium home improvement experience on earth through a combination of 1. the most efficient improvement system and 2. the best customer service in the planet ready to do whatever it takes to make our customers satisfied. We're are really building a family of raging loyal fans and that is allowing us to change the game in Georgia to deliver absolute dream projects with zero stress at all. If you want a state-of-the-art home renovation experience, get an estimate now for up to $7,500 off! Here are some reasons we are so different: state of the art final result; stress-free experience; best & FINAL price guarantee; sacred deadlines policy; constant communication; 24/7 customer service; total protection = licensed, bonded, and insured + 1-year warranty; written detailed proposal; designated project manager for quality control; full project schedule.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Atlanta
  • Marietta
  • Kennesaw
  • Alpharetta
  • Smyrna
  • Roswell
  • Holly Springs
  • Woodstock
  • Acworth
  • Canton
  • Lebanon
  • Peachtree Corners
  • Austell
  • Norcross
  • Mableton
  • See All >

Services Offered

Additions & Remodeling
  • Basement Remodel
  • Bathroom Remodel
  • Garage Remodel
  • Kitchen Remodel
  • Build an Addition
  • Major Renovation - Multiple Rooms
Decks
  • Deck or Porch Build or Replace
Designers & Decorators
  • Bathroom Designer
  • Kitchen Designer

Areas of Expertise

  • Entire Home Full Remodeling & Rehab
  • Decks&Porches Full Remodeling
  • Kitchens Full Remodeling
  • Basements Full Remodeling
  • Bathrooms Full Remodeling

Product Brands Used

  • DECKSCAPES-Sherwin Williams
  • The Sherwin-Williams Company

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Warranty Offered
  • Warranty Description: 1095 days
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2010
Memberships & Affiliations
  • Association of Residential Cleaning Professionals (ARCP)
  • Best Business Bureau
State Licensing
Trade: Residential Basic Qualifying Agent
License #: RBQA005784
Expiration: 06-30-2020
Trade: Residential Basic Company
License #: RBCO005774
Expiration: 06-30-2020
Awards
  • EPA-Certified Lead safe Firm
  • SAFETY SERVICES PROGRAM- Safety Minded Companies committed with OSHA compliance
  • THE BEST OF HOMEADVISOR AWARD 2018
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Foundation Cleaning for a Reason- Professional house cleaning Maids Services for women with cancer

How We Got Started

I chose to work in this industry because We want to serve people..

We started in this industry in 2010.

We describe our business as Well established

 

Photos
MOG Improvement Services, LLC


My Work
54 Projects
Save $12500 on First Purchase Save $12,500
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Ratings & Reviews
MOG Improvement Services, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 297
  Page 1 of 30
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0.5   |  08-14-2018
Review by Andrea S.
Project: Remodel or Renovate One or More Rooms
I hired Gabriel to redo our kitchen and an extension and we gave him $5000 down so they could get the drawings done and a permit, I get a call from Gabriel and he asked if I received the drawings and I said yes but they need work and he said in order to proceed that I need to get a check for for 50% immediately, we are not scheduled to get the work done until after Labor Day and the $5190.53 has not been fulfilled yet, and now he will not contact me
Response by MOG Improvement Services, LLC: Dear Andrea, Thanks for taking a time to write your feedback to us. First, I'm truly sorry for your experience and take full responsibility for it. We're ready to do whatever it takes to make it better for you. We have very specific deadlines with our one-time "welcome gift" offer because of our costs to advertise and I believe we communicated that poorly causing this issue. Please, call me personally at (770) 912-3564 and I will make sure you still have the best home improvement experience of your lifetime. Be great, Gabriel, VP MOG Improvement Services **AVAILABLE 24/7/365**
5.0   |  
MOG was very professional and their work was outstanding. They kept me informed all during the process of replacing my wooden deck, repairing my split rail fence and replacing any siding that needed attention. This is the fourth time I have used MOG for my construction and home repair situations.
Response by MOG Improvement Services, LLC: Dear James, Thanks a lot for your kind words. It was great to serve you. Be great, Gabriel, VP
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5.0   |  
Review by in Smyrna, GA
They were excellent. The job was completed in a timely manner and professionally done.
Response by MOG Improvement Services, LLC: Bettye, I really appreciate you taking time to write this review. It was awesome working with you. Much love, - Gabriel, VP
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4.5   |  
Review by in Douglasville, GA
First off I just wanted to say I never expected a power point presentation on my home improvement. These guys know what doing business is all about. They should have to slogan "One call that's all" Victor, Chris, Erica and Gab made my experience so easy, fast and economical. I initially call this company to do a minor repair to my window and the conversation went to another level about other things I would like done to my home. With that said I got a project I expected to do next year but because these guys made it so affordable I was able to complete now ( add recess lights and change the lighting over my island in the kitchen). I have already told family and friends about these guys and will sure to use them for my next home project.
Response by MOG Improvement Services, LLC: Bridget, you are the absolute best!! Thank you so much for the kind words! Much love -Gabriel, VP
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5.0   |  
Review by in Dallas, GA
Did a beautiful job tiling shower base. Also installed new shower door. Pleasant to work with. Good cleanup.
Response by MOG Improvement Services, LLC: Diane, it was great working with you. Much love -Gabriel, VP

1 of 1 users found this review helpful.

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4.5   |  
I hired MOG to build a set of steps off my deck to the back yard. Price wise, they were in line with what I was expecting, what I was not expecting was a contractor that actually communicated well and proactively, met every deadline, and produced a quality product. Very happy with the deck steps and Victor, Gabriel and the MOG team. I would definitely recommend anyone use them for their projects.
Response by MOG Improvement Services, LLC: Thanks a lot for your review, Mike! - Gabriel, VP
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4.0   |  
Review by in Kennesaw, GA
Communication with workers good be better.
Response by MOG Improvement Services, LLC: Thank you so much for your review Rick! - Gabriel, VP

0 of 1 users found this review helpful.

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4.5   |  
Review by in Smyrna, GA
Project: Install Drywall
This was a small job but they treated me as if it was important.
Response by MOG Improvement Services, LLC: Thanks a lot for your review Marie! - Gabriel, VP

1 of 1 users found this review helpful.

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1.0   |  
When a company fails to get a permit, its a very bad sign and usually not the first time. We hired MOG to redo our deck, stairs and railings. They turned a week long project into a month long ordeal for us. I paid for them to pull permits and asked that they give me copies. They began the demolition of the existing deck and began rebuilding. The crew started off trying to see what they could get away with. The workers asked us to leave our home open so the crew could go in and out of our home to use the bathroom..Answer: NO. Then we were asked if they could run an extension cord in the house for their microwave..Answer: NO. A few days into the building process, I asked for copies of the permits that they were supposed to have pulled. You guessed it. No permits had been pulled!! When they attempted to get the permits from the county, they found that the County has a 3 step process and that they needed to cease all work until the county completed their process. After that process, the rain and snow, the company returned to work. Our home has a gate and we weren't home. We had given the company a temporary code when they began working and advised them that the code would expire, but they could call us or their office and a new code would be provided. Instead of calling anyone, MOG's workers dismantled the hydraulic arms and forced the gate open, breaking the gate and setting off the gate alarm. I called the office and a project manager was sent out. The project manager told me he would be out in 30 minutes. After and hour and a half he called and lied to me about having gone to the house and the condition of the gate. He had no idea that we had camera's all over the property and that I knew he had not been there at all, that the hydraulic arms were still off the gate and the alarm was still going off. When he did show up, he began messing with the panel box. I called him and told him to leave it alone and I would have our gate guy come and fix the gate. He said okay, but continued to mess with the panel control box. Finally another call to the MOG office got him to stop. There was a sink on the deck that we had them remove. They removed it but didn't cap the pipe. I could go on and on. Promises were made that were not kept. This experience was a nightmare. This company should have given us a discount after what we went thru with them. Victor offered a 2 year warranty as if we would ever let them on our property again. If you are thinking about using this company, I suggest you look elsewhere.
Response by MOG Improvement Services, LLC: Hey Jackie, My name is Gabriel Segurado and I'm the new VP of Revenue at MOG. First of all, I would like to thank you for this feedback. Learning from our mistakes from now on is one of our core values so thanks a lot for this review. About the issue, I wish I could go back in time to handle this in a totally different way, but, unfortunately, I can't... so what I can say is this: all the people involved in this issue no longer work with MOG simply because they don't meet our new and very strict quality standards. I know that nothing that I say will make it better for you so I just wanted to let you know that I own the full responsibility for this mistake and would like to invite you to grab a cup of coffee or tea with me at our headquarters in Cumberland so we can discuss a way to compensate you for this big inconvenience. Please, call me anytime at (770) 912-3564. Be great (nothing else pays). Gabriel Segurado, VP MOG Improvement Services

2 of 3 users found this review helpful.

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5.0   |  
Review by in Atlanta, GA
I have used this company 2 times, and another project is scheduled. The second project I did in my kitchen required changes and creativity. I found that the company worked hard to meet my needs and I would recommend them.

2 of 2 users found this review helpful.

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Showing 1-10 of 297
  Page 1 of 30

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