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Mastertex Appliance Repair

3.3
3 Verified Reviews

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9 Years In Business

Company Details

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Contact

21414 Julie Marie Ln., Ste. 1601
Katy, TX 77449
https://www.mastertexappliance.com/

Hours

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Service Details

    Areas of Expertise

    • 17 Plus Years of Experience
    • Appliance Installs and Repairs
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    3.3
    3 Verified Reviews
    • 5
      1
    • 4
      1
    • 3
      0
    • 2
      0
    • 1
      1

    Reviews

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    Showing 1-3 of 3 results
    1.0 Norris T. Katy, TX
    5/10/2018

    Spoke Spanish for most of time. Did not listen to my information. Did not call back when they said they would. Could not give estimate on site. Manager seemed unconcerned about my complaint about speaking Spanish. Will not be using Home Advisor in future. Feel like I wasted 50 dollars.

    Response from Company:

    I am sorry about the inconvenience. Generally the technician is unable to give a quote on site as they do not know part or labor prices off hand. There are far to many parts for them to ever memorize such costs. Though our techs sometimes do request over the phone technical support in regard to a unit we do try to do so in a none offensive manner. We apologize that this was a issue when such support was requested it was not the intent of the tech to offend you.

    4.0 Kirk M. Cypress, TX
    5/1/2018

    They were not on time -2 hrs late so had to rearrange my appointments so I could be home

    5.0 Marina G.
    4/10/2018

    Very good service and pricing.

    Showing 1-3 of 3 results Showing 0 of 0 results
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    Mastertex Appliance Repair

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