Merit Remodeling & Renovation, LLC

4.34 |16 Verified Ratings
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Merit Remodeling & Renovation, LLC

4.34 | 16 Verified Ratings

317-820-3322

7301 Georgetown Road
Indianapolis, IN 46268
 
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Profile
Merit Remodeling & Renovation, LLC


Merit Remodeling & Renovation, LLC, is a family owned and operated business. Through hard work and perseverance we have been upholding good customer service and high standards for nearly 10 years. The business is now owned and operated by daughter, Laurel Tanner, after being passed down by her parents. We strive to treat every customer as a part of our own, and work to meet each person's individual needs. We pride ourselves on doing all custom work including our exclusive gutter protection system, all the way to building custom made cabinets in house, and making remodeling of any sort as smooth as possible for each customer. Each and every part of the business is treated with care to make sure each customer feels like family throughout each project. That is our genuine mission and promise.

Achievements

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Service Area

  • Indianapolis
  • Anderson
  • Lafayette
  • Muncie
  • Kokomo
  • Carmel
  • Fishers
  • Noblesville
  • Westfield
  • Plainfield
  • Frankfort
  • Bloomington
  • Greenwood
  • West Lafayette
  • Brooklyn
  • Wilkinson
  • Oakford
  • Forest
  • Kempton
  • Mulberry
  • Coatesville
  • Crawfordsville
  • Camby
  • Eminence
  • Carthage
  • Whiteland
  • Yorktown
  • Franklin
  • Russellville
  • Milroy
  • Paragon
  • Springport
  • Greencastle
  • Hemlock
  • Grissom ARB
  • Russiaville
  • Brownsburg
  • Bringhurst
  • Battle Ground
  • New Market
  • Stockwell
  • Frankton
  • Bellmore
  • Sedalia
  • Pittsboro
  • Kennard
  • Bargersville
  • New Richmond
  • Clayton
  • Thorntown
  • Manilla
  • Shelbyville
  • Greentown
  • Taylorsville
  • Mount Summit
  • Windfall
  • Wallace
  • Cutler
  • Unionville
  • Rockville
  • Clarks Hill
  • Middletown
  • Colfax
  • Hartsville
  • Goldsmith
  • Maxwell
  • New Castle
  • Monrovia
  • Flat Rock
  • Marshall
  • Edinburgh
  • Fowlerton
  • Charlottesville
  • Falmouth
  • Finly
  • Fountaintown
  • Matthews
  • Camden
  • Mays
  • Cicero
  • Waldron
  • Marion
  • Greensboro
  • Ellettsville
  • Putnamville
  • Sulphur Springs
  • Pendleton
  • Fairland
  • Fillmore
  • Morristown
  • Avon
  • Fairmount
  • Jonesboro
  • Gosport
  • Ingalls
  • Needham
  • Summitville
  • Morgantown
  • Miami
  • Spiceland
  • See All >

Services Offered

Cleaning & Maid Services
  • Clean Gutters & Downspouts
Gutters
  • Seamless Metal Gutter Install
  • Gutter Covers & Accessories Install

Areas of Expertise

  • Gutters
  • Remodels and Additions

Product Brands Used

  • THE RAIN MASTER ROOF DRAINAGE SYSTEM

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2016
Awards
  • Angies List 2017 Super Service Reward
Screening
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Business Overview

How We Got Started

I chose to work in this industry because myself and my family, enjoy building and creating things with our own two hands. We take pride in our work and you will too..

We started in this industry in 1987.

We describe our business as Family owned and operated

What is our goal

To make our customers feel like part of the family with a job well done.

 

Photos
Merit Remodeling & Renovation, LLC


My Work
1 Projects
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Ratings & Reviews
Merit Remodeling & Renovation, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 16
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5.0   |  
We hired Merit Remodeling to replace our metal rain gutters. They did a great job and the price was reasonable. We would definitely hire them again for other projects.
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4.0   |  
Review by in Plainfield, IN
Owner takes care of her customers
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4.5   |  
Review by in Indianapolis, IN
The people at Merit were always very pleasant and willing to do whatever it took to get the job done. So happy with my new bathroom, would definitely hire again.
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4.0   |  
They came out on a Saturday in November and completed the project in just a couple of hours. Had to make sure they added the requested and paid for downspout extensions or they would not have been added. Work looked good and it was great having gutters on our fixer upper. It rained pretty hard a week or so later and I noticed both ends on the front of our house were leaking along with one of the back-gutter ends. Contacted Merit and was advised someone would be out in approximately 2 weeks or so. We were not in a rush. The Tuesday after the job was completed their salesman came out for the 2nd half of the payment. At that time, I took a quote on replacing most of our interior doors. Contract signed and was advised they would be out the week of January 7th. We did retire at the end of December, so time was not really an issue and so advised Merit. It turns out many of the things our salesman Chris did not add into the contact, but definitely added to the price. I understand there is a new sales person who is more detailed in the contract. Gabe, the installer was excellent. My biggest issue other than the contract noting was we were told the installers would be out and have the job done by a certain day. While they were working on the doors they were getting status requests from the office and seemed they were under pressure to go to another job. There was also a delay I was not informed about until I called. The gutters were not corrected until Mid-February. They had told us that their 'supervisor' already came out to take care of the gutters. I can assure you they did not. Prior to retirement we worked from home and were almost always home. It was disappointing to us that this simple issue took over months to correct. Have not decided if we would use them or not. Again, Gabe was great!
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5.0   |  
It's hard to find a company that not only does a great job, but also cares about satisfying the customer. Merit did both. I am very pleased with their work and service. Will definitely put them at the top of my list for work and will recommend them to others.
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5.0   |  
They did a very good job, they were in and out really quick, and we are very satisfied.
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4.5   |  
I hired Merit for a 20' gutter, soffit, and fascia repair/replace job. Workmanship was very good, and the project cost was fair. Everyone I spoke with was excellent to me. I would certainly hire Merit again; they will be on my short list for future projects. A few minor quibbles that keep them from a 5-star review: At the end of the project, they essentially require you to complete an Angie's List review form while they read it over your shoulder as you're filling it out. There's nothing malicious going on - they legitimately want your honest feedback. But it's an awkward way to go about it. Also, as with most contractors, you will have to take the lead on any customer service-related needs. Proactive updates on your project will be hit or miss throughout the process (or at least they were for us).
Response by Merit Remodeling & Renovation, LLC: Dan, Thank you for the Review! We appreciate the feedback! I am glad you like the workmanship! We will work on our communication skills in order to make the customer more comfortable! Thanks! Merit Remodeling

1 of 1 users found this review helpful.

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4.83   |  
Very responsive, professional, and pleasant to work with. Completed our project ahead of initial schedule. Highly recommended!
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3.0   |  
The gutter repair was done well & on time. However, we have been waiting two weeks for the new elbow piece on the downspout.
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0.5   |  06-18-2017
They never called to schedule the installation and when I called on the Day listed on the contract for completion the sales rep thought I was a different customer. After He realized which customer I was he said he would have to call me back. When sales representative called me back he said there had been problems with the machine in production and he would call again the following Monday to set a date for installation. Installation was then scheduled for the following Friday and it was started but not finished due to incorrect measurements and new gutters had to be made. Now it is Sunday and raining and water is pouring out between the new gutters that did get installed and the soffits. There are numerous chunks and pieces of the roofing on my sidewalk and yard and one old gutter hanging partially off and hanging on the phone line. Installer was called out to look at it. Installer pointed out that a portion of my gutters were not even showing on the diagram listed on the contract but he would install there anyway. It is pouring rain right now and the water is dripping straight down between the gutters and the house where they are attached. Very concerned about water damage to the roof , soffits and fascia . Very disappointed with this experience .
Response by Merit Remodeling & Renovation, LLC: Hello Tina, I apologize for the inconvenience and as you can see from the other customer reviews this is not common for these issues to happen. I appreciate that you let us come out and fix our work and I hope after these last few showers your gutters were working at the highest level and you would be able to leave a more positive review! Thank you again for your business and we hope all is well. Merit Remodeling & Renovation
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Showing 1-10 of 16
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