Molly Maid of Cary

4.31 |33 Verified Ratings
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Molly Maid of Cary

4.31 | 33 Verified Ratings
Write a Review

919-387-3899

534 East Williams Street
Apex, NC 27502
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Profile
Molly Maid of Cary


Life just got a little easier because Molly Maid my home shine!

Molly Maid was founded in 1979, as a franchise, and is the world's largest residential cleaning service. We are locally, owned and operated and provide safe, thorough, professional housecleaning service.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cary
  • Apex
  • Raleigh
  • Morrisville
  • Clayton
  • Holly Springs

Services Offered

Cleaning & Maid Services
  • Maid Service
  • One Time Maid Service

Website

mollymaid.com

Areas of Expertise

  • The "Pink Glove Treatment" - We Will Customize Our Cleaning to Fit Your Needs
  • Dependable, Consistent, Trustworthy Cleaning Service That is Guaranteed.
  • Dry Extraction Carpet Cleaning - The HOST Method Lifts and Restores Your Carpet Piling, Leaving it Fresh, Soft and Ready to Use Right Away.

Product Brands Used

  • Simple Green Cleaners, Oreck Vacuum, Host Carpet Cleaning

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1994
Memberships & Affiliations
  • Apex Rotary, NFIB
Green Certifications
  • Green Seal Certification - www.greenseal.org
  • Host Dry Extraction Carpet Cleaning
Awards
  • Dickinson's Challenge Award 2004 -- For work with Ms Molly and Interact of Wake County
  • Making A Difference Award 2005 -- For work with Ms Molly and Interact of Wake County
  • Million Dollar Sale Circle 2005
  • Molly Maid 2009 Business Mentor
  • Molly Maid Incentive Contest for Growth 2010
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Our company's foundation "Ms Molly" has been supporting victims of domestic violence since 1996. We support Interact of Wake County.

How We Got Started

I chose to work in this industry because Monday through Friday work week and weekends with the family.

I love working in The Wake County Area because It's a wonderful place to live.

We started in this industry in 1994.

We describe our business as Family owned and operated

Do you need more free time?

Yes we all do. Let someone safe clean your house and take that off your list

 

Photos
Molly Maid of Cary


My Work
1 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Molly Maid of Cary

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 33
  Page 1 of 4
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0.5   |  10-30-2018
Review by Linda U. in Cary, NC
I could not be present as I had not moved in yet but had a lockbox for them. Despite that they left my house unlocked with lights on! Blinds were left visably dusty and cabinets I requested cleaned where only partially done.
Response by Molly Maid of Cary: Dear Linda. We are sorry that you were not happy with our attempts to resolve the cleaning situation for you. I do know that when you contacted us regarding the cleaning on the next business day, we did everything we could to try to resolve the issues for you. There were contractors in the home after our team that may have left the lights on and the door unsecured, but regardless, when we were not able to re-clean the areas, or have a team return with the manager to correct the areas, we did issue you a refund, in the amount you requested to your account. We work very hard to satisfy our customers and would have hoped that you would have considered our actions as this review was written after we did all that you asked.
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4.5   |  
Review by in Clayton, NC
I had a really great experience, I was able to get a cleaning scheduled for the next day, as we were moving into a new home and didn't realize how dirty the home was. They were very helpful and kind throughout the entire process. Our 1600 Sqft. home took 3 hours and they requested a 4th hour to complete as they had not yet clean the kitchen or downstairs half bath. The home was very dirty so I understand why it took the whole period of time to clean the upstairs but was disappointed as we couldn't afford for them to work the 4th hour and therefore our kitchen and bathroom were left dirty. This was not anyone's fault, but just unfortunate. Overall this was a great first experience and will definitely use Molly Maid again in the future.
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5.0   |  
Review by in Morrisville, NC
Very curious and fast.
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5.0   |  
Review by in Raleigh, NC
I hired Molly Maid for 1 hour. They sent two professionals who did exactly what I asked. I was very pleased.
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4.5   |  
Review by in Holly Springs, NC
prompt, courteous, sincere, honest
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3.5   |  
Review by in Raleigh, NC
Use them
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4.0   |  
Review by in Raleigh, NC
contact is great
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4.5   |  
Review by in Raleigh, NC
Very responsive to an area that I thought needed more attention. Extremely professional. I will hire again for my home.
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4.5   |  
Review by in Clayton, NC
Excellent customer service. There was an incident with some damaged carpet on very first visit and they took care of it. There's some inconsistent arrival times, but it hasn't been a huge deal. They come and do their job working quietly and efficiently. Occasionally I find little forgotten things like a dirty soap dish in the shower or some dust in a semi hidden place, but overall the service has been excellent. Prior to hiring Molly Maid I had tried a few independents from CraigsList and learned a lesson not to do that in the future. I've been pleased thus far and you likely will too.
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5.0   |  
Review by in Apex, NC
The team arrived, performed their duties, and left me with a shining, spotless, clean house. Extremely pleased.
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Showing 1-10 of 33
  Page 1 of 4

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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