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Learn about our screening process

5 Years In Business

Company Details

Contact

18601 FM 1431 Suite 104
Jonestown, TX 78645

Hours

  • Mon:
  • Tue:
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View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Remodeling
  • Carpentry
  • Cabinets
  • Doors
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

3.9
4 Verified Reviews
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1
Showing 1-4 of 4 results
4.5 Laurie M. San Marcos, TX
12/15/2023

I inherited a hopeless mobile home, and thought I would have to demolish it, but Monark came in and worked with me to plan, completely gut it reworking subfloors, floors, walls, plumbing, electrical, and more. I now live at this safe and beautiful property and will be using them for the outdoor reno when I get to that phase, as well as the home I'll be selling since I've moved here. This was a miraculous end-result the neighbors never thought possible, and by the way 4.5 stars is my 'perfect' score but I have to give Monark a 5 based merely on the complexity of this project

5.0 Kyle G. Leander, TX
12/15/2023

Monark always went above and beyond and finished our lovely home ahead of schedule and on budget in the middle of the pandemic and lockdowns.

5.0 Sarah K. Leander, TX
12/15/2023

Preston and his team were great to work with on our project. We fully renovated a home and made it a recording studio - so our project was pretty complicated and not all the design decisions were made before we started - but Prestonâ s team was very willing to help us figure it out along the way. They were creative, and hard working, and though it did take a little longer to complete than we expected (again - we were designing this thing as we went), what we now have is beautiful and special and Iâ d recommend Monark to anyone.

1.0 Christina R. Austin, TX
12/11/2023

We had an extremely unsatisfactory experience working with Monark Builders to build our custom home. For context, here are some of the major issues we had while Monark attempted to build our home: 1. This builder did NOT pay some of his subs! - We (the homeowner) received at least four liens or lien notices on our property because Monark did not pay subcontractors with construction loan draws. 2. Lack of Experience and Competence Lack of quality work: - Monark hired an unlicensed plumber resulting in undiagnosed water leaks due to not completing an air pressure test. - This resulted in black mold growing in our brand-new home requiring remediation in 4 rooms. Lack of inspections - Subcontractor work was not inspected and ultimately not completed to required building code standards. - We were told Monark would pay for an inspection for every subcontractor. However, post-termination, we hired a 3rd-party inspection company, which found over 60 significant violations at the property. We have been forced to pay for all the corrections and rework on this project out of our pocket. Lack of planning: - Monark failed to meet many deadlines. Every date that was promised was missed. - We ultimately terminated Monark seventeen months after our foundation was poured, and our house was still incomplete. - They ran through a 12-month construction loan, a loan extension, and an additional 60-day escrow period, and they were STILL unable to complete the project. Lack of transparency: - We often received conflicting and inconsistent budget spreadsheets and were often told that Monark could not provide the full details behind subcontractor quotes, invoices, material costs, and other essential project accounting. Lack of hands-on experience: - There were many issues that highlighted a lack of experience when building custom, residential home - Notably, they were forced to re-order cabinet doors and drawer faces for the kitchen and butlers pantry TWICE because they measured wrong, TWICE. And then told us they could not pick up the third order from the supplier because they were out of funds. 3. Overall failure to follow its business practices: - Monark did not follow contract guidelines during the building process and never issued a single change order, a process clearly outlined in our contract, ultimately attempting to recoup costs by creating change orders after the fact. - Monark refused to complete the home unless the final draw on the construction loan was issued in advance of the work. We had a very unpleasant experience with Monark, and want others to be aware of this experience while they are evaluating potential general contractors for future projects.

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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