Mr. Rooter of Alamance County

4.22 |75 Verified Ratings
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Mr. Rooter of Alamance County

4.22 | 75 Verified Ratings
Write a Review

336-223-5565

2966 South Church Street, Box 171
Burlington, NC 27215
 
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Profile
Mr. Rooter of Alamance County


Mr. Rooter Plumbing in Guildford, Alamance, and Orange County

For honest and ethical plumbers in Guildford, Alamance, and Orange County, Mr. Rooter is the name to know. Our licensed, insured plumbers are committed to upholding the highest standards of professionalism while delivering a complete customer service experience for each of our valued customers. Mr. Rooter, plumbers are neat, clean and deal fairly and honestly with our residential and commercial plumbing customers throughout the area. We are at your service 24 hours a day, seven days a week and we never charge extra for weekends and evenings. We provide written estimates and guarantee our parts and workmanship in writing. We use drop clothes and wear shoe coverings to ensure that all areas of your home or business, not just the work area, are kept clean and protected from damage. When you need expert plumbers in Guildford, Alamance, and Orange County, day or night, count on Mr. Rooter.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Greensboro
  • Burlington
  • Summerfield
  • Oak Ridge
  • Mebane
  • Jamestown
  • Elon
  • Graham

Services Offered

Plumbing
  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Clear Drain Clog or Blockage
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
  • Drain Line Breakage Camera Locate
Septic Tanks & Wells
  • Well Pump Install
  • Well Pump Repair
Water Treatment System
  • Water Treatment & Purification Install
  • Water Treatment & Purification Repair

Areas of Expertise

  • All Plumbing Installation and Repair Services

Product Brands Used

  • Wolverine Brass, Inc.
  • Rinai

Quick Facts

Business Hours
(Please call to confirm)
  • Small Jobs Welcome
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2006
State Licensing
Trade: P1 Plumbing License
License #: L.28612
Expiration: 12-31-2019
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Sponsorship of Children's Baseball team, Mr. Rooter Rangers! Go Rangers!

How We Got Started

I chose to work in this industry because I am helping keep our families safe by providing clean safe water, and helping teach others how plumbing keeps our loved ones free of disease..

We started in this industry in 1992.

We describe our business as Family owned and operated

What area did you begin working in?

Burlington

 
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Ratings & Reviews
Mr. Rooter of Alamance County

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 75
  Page 1 of 8
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4.5   |  
Punctual and professional, Mr Rooter quickly determined the problem and repaired the toilet. It did take a few days to schedule an appointment.
Response by Mr. Rooter of Alamance County: Chris, Thanks so much for your kind review. We appreciate you taking the time out of your busy schedule to let us know how you felt about our service. Have a Great day!
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4.0   |  
Job was completed ok. The technician even took extra time to show what the futur problem may occur. After he left, I asked my wife how she like the new faucet and she said "So so, The faucet stopped dripping but she can no longer close the sink." We have to leave town for a long trip and didn't get a chance to notify Mr. Rooter"
Response by Mr. Rooter of Alamance County: Woodie, Thank you so much for your feedback. I am so happy to hear you found out the issue and it has been taken care of. I hope the customer supplied faucet we installed grows on your wife, if it does not give us a call back and we will help you with some other options. We look forward to working with you in the future. Have a great day!
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4.5   |  
Great Service. Charge was higher than expected. But was very pleased overall.
Response by Mr. Rooter of Alamance County: Thank you so much for taking the time to leave us your feedback. I am sorry that the fee was higher than expected. We do appreciate your business and hope you have a great day!

1 of 1 users found this review helpful.

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5.0   |  
Knowledgeable and reliable.
Response by Mr. Rooter of Alamance County: Thank you so much for taking the time to leave a review! Mr. Rooter Plumbing appreciates all of his customers and there opinion matters to us! Thanks again and have a great day!
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5.0   |  
Review by in Gibsonville, NC
Project: Install, Repair or Replace Plumbing or Fixtures
Very professional, very clean and efficient. Explains all cost and work to be performed upfront. I would do business with them again.
Response by Mr. Rooter of Alamance County: We appreciate you taking the time out of your busy day to leave such a kind review. Have a Great day!

1 of 1 users found this review helpful.

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2.5   |  
Review by in Greensboro, NC
I had 2 bathroom sinks that were clogged and it cost $600 to unclog them. I believe they are price gouging. The technician was very helpful and nice but the cost was ridiculous.
Response by Mr. Rooter of Alamance County: We appreciate you taking the time to leave a review! We are sorry you disagree with the price and will work harder to train to show the value in our services. We are a licensed and insured plumbing company and sometimes the pricing is more than what people expect. I would like to thank you for letting us know how you feel about the service and we will use these comments to work harder on training our professionals to show the value in the services provided. Have a great day!

1 of 1 users found this review helpful.

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1.5   |  
Review by in Greensboro, NC
I had 2 clogged bathroom drains. It was $275 PER drain to have them unclogged. They are WAY too expensive. The technician was extremely nice and they were very clean.
Response by Mr. Rooter of Alamance County: Good morning, Mr. Rooter Plumbing apologizes you are unhappy with the price our work. Mr. Rooter Plumbing is a fully licensed and insured plumbing company. Mr. Rooter Plumbing gives the pricing upfront so that you may make an informed decision on the job to be performed. We strive at being the best so we will take your information back for training purposes. We appreciate you taking the time to leave your review. Have a Great Day!
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5.0   |  
He did a great job and it didn't take him long.
Response by Mr. Rooter of Alamance County: Thank you for taking time out of your busy schedule to leave us a review. Your feedback is important to Mr. Rooter Plumbing. Have a great day!
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0.5   |  07-16-2018
I did not feel he was honest in his prices(I had job done with another plumbing company at 1/2 the price). I was quoted and it was complete in 20 minutes.
Response by Mr. Rooter of Alamance County: Mr. Rooter Plumbing always gives upfront pricing. We also offer 5 years warranties on all of our parts and labor. So if your flapper goes bad within 5 years we would come back out and replace it for free, no charge for the labor or the parts. I am sorry you had a bad experience. We do appreciate your feedback, it helps make Mr. Rooter Plumbing a better company by being able to work on showing the value in the services received with Mr. Rooter Plumbing.

1 of 1 users found this review helpful.

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2.0   |  
Should provide customers the "price" for the job upfront instead of saying that the "consultation" charge is free. In the end, would not have hired them if I had known the cost.
Response by Mr. Rooter of Alamance County: Edward, Mr. Rooter Plumbing appreciates your comments. However I do see a signed contract before the work began. So the price was quoted and given to you upfront. I do see from your review that you see quality work was performed and we appreciate you recognizing this. Thank you so much for your comments we will work harder on helping others see the value in Mr. Rooter Plumbing's quality work. Please let us know if there is anything else we can do to help your next experience be a more valued one.

1 of 1 users found this review helpful.

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Showing 1-10 of 75
  Page 1 of 8

Seal of Approval

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  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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