Mr. Rooter of Cape Fear

4.13 | 13 Verified Ratings
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Mr. Rooter of Cape Fear

4.13 | 13 Verified Ratings
Write a Review

910-408-2838

P.O. Box 369
Oak Island, NC 28465
 
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Profile
Mr. Rooter of Cape Fear


There's a reason they call us Mr.

When something goes wrong with your plumbing system, you want a plumber who can tell you exactly what went wrong and how they plan on fixing it. Before we start on any repairs, we will provide you with your options on how to proceed. Call us today!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Wilmington
  • Shallotte
  • Ocean Isle Beach
  • Southport
  • Leland
  • Carolina Beach
  • Calabash
  • Sunset Beach
  • Supply

Services Offered

Plumbing
  • Faucets, Fixtures and Pipe Repair
  • Clear Drain Clog or Blockage
  • Drain Line Breakage Camera Locate

Areas of Expertise

  • Drain Clearing or Camera Locate
  • Water Heater or Tankless Install, Repair, or Service
  • Septic Repair or Inspect, Sump Pumps
  • Sewer Main Install, Service, or Repair

Product Brands Used

  • American Standard
  • Rheem
  • Wolverine Brass, Inc.

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Credit Cards Accepted

Credentials

In Business Since: 2004
State Licensing
Trade: P1 Plumbing License
License #: 26502
Expiration: 12-31-2017
Trade: Wastewater / Septic Tank Contractor
License #: 4365
Expiration: 12-31-2017
Trade: Wastewater / Septic Tank Inspector
License #: 4365I
Expiration: 12-31-2017
Awards
  • Top Gun Award 2016
Screening
HomeAdvisor Screened. View Details

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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We proudly support the Ronald McDonald House Charities

How We Got Started

We describe our business as Well established

 

Photos
Mr. Rooter of Cape Fear


My Work
1 Projects
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Ratings & Reviews
Mr. Rooter of Cape Fear

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 13
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5.0   |  
On time and diligent worker.
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4.0   |  
I was very satisfied with Mr. Rooter. I called another co. first but never heard from them. Mr. Rooter call me within minutes. Mr. Rooter now has my business forever.
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5.0   |  
Did a really good job
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4.0   |  
Had to replace a kitchen faucet. It was something I could do on my own but I could not get one of the lines off. Since I had purchase the same faucet to replace it they just took the other on off and charged us about 1/3 of what they originally quoted. Very flexible and worked with our needs to get the job done.
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5.0   |  
Very well trained and did great job.
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4.0   |  
arrived early completed job
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3.0   |  
$130 for 5 minute job!!!! Next time ill head my friends advice to wait for a simple plumber that was charging just $30 for the job. Absolutely will not call them again.
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0.5   |  04-25-2017
Called Mr. Rooter on Friday afternoon to trouble shoot why no water was running to our vacation home despite water being turned on by the city. A leak was found and work order placed to fix leak. I also asked that the repairman to test the water inside after fixing the leak to make sure everything worked fine AND to leave the water on after they left as we had renters coming. They called me to report that the leak had been fixed and everything was working fine and water was left ON. I paid the invoice and everything was fine. 4 days later when my renters show up, I find out that the house has no water because the repairman turned water off AFTER I asked him to leave it on. I called Mr. Rooter back immediately and asked them to go back to the house and see to it that the water is turned back on. I proceeded to get berated by the owner that they would absolutely not go back to the house under any circumstance to turn the water back on as that is not their policy. This was never explained to me 4 days prior, and I gave them explicit instructions to leave the water on and they agreed while accepting my payment. The owner Mark is the rudest service person I have ever spoke with and had the gall to tell me that I was "fired" as a customer. I couldn't believe how ridiculous he sounded and how quickly he angered over such a small issue as turning the water back on takes 30 seconds. He definitely lost a customer and he should lose more for his lack of understanding and short temper.
Response by Mr. Rooter of Cape Fear: We apologize that you had to experience this inconvenience. At Mr. Rooter we believe in exceptional quality service and commitment to our customers. Keeping you as a customer is important to us and you are welcome to speak with our office anytime with any concerns or questions you may have in regards to your service. We thank you for your feedback and hope to make you a valued customer in the future.
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4.0   |  
Review by in Wilmington, NC
Very responsive, pleasant to deal with. Great follow up and efficient.
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5.0   |  
A company rep called me a few minutes after I looked on Home Advisor. Two plumbers came to my home the same day and quickly fixed my problems. I will definitely hire them again.

1 of 1 users found this review helpful.

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  2. Verify Insurance
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    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
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