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Neil's VCR-TV Service, Inc.

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33 Years In Business

Company Details

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245 Moran Street
Waterbury, CT 06704


  • Mon: 9:00 AM - 5:00 PM
  • Tue: 9:00 AM - 5:00 PM
  • Wed: 9:00 AM - 5:00 PM
  • Thu: 9:00 AM - 5:00 PM
  • Fri: Closed
  • Sat: Closed
  • Sun: 9:00 AM - 5:00 PM
View All Details & Credentials

Service Details

    Areas of Expertise

    • TV Repair
    • Surveillance System Installations and Upgrades- High Definition Systems
    • Video Projector Repair, Smartboard Projector Repair
    View All Offerings and Cities Served

    Cost Information

    • Warranty Offered
    • Credit Cards Accepted
    • Free Offer

      Free Offer! Get 4th Camera Free free when you have a 4 camer ...

      Claim This Deal


    20 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1
    Showing 1-10 of 20 results
    5.0 Edward S. Naugatuck, CT

    Excellent customer service and the work was done in one day. good to know there are still honest people doing good work and its not all about the money.

    5.0 Middlebury, CT

    Very responsive and honest people.

    5.0 Tom H. Southbury, CT

    They delivered as promised - quick and pleasant service. Pricing was very fair. Success.

    5.0 Arthur B. Bethlehem, CT

    Very competent. Very reliable.

    0.0 Middlebury, CT

    I recently bought a SMART TV, unfortunately the TV is smarter than I. I saw an ad on the web, and requested a repair person to come by. He was timely in his arrival, and got to work for about two hours. When finished, he presented the bill: $157.00, or $78.00 and hour. Had I known it would cost this much, I would NEVER have agreed to have this service. I have nephews that could have done it, and Target, where I got the TV, was only going to charge $100.00.

    Response from Company:

    I guess everyone has a different opinion of what expensive is. A $49 trip charge and $100 for 2 hours is very reasonable. I've paid much more to mechanic's, plumbers and electricians. I am a professional just as they are and paid them for their skills.

    0.0 Geraint P. Cheshire, CT

    Excellent customer service with prompt, friendly response and clear explanation of repair costs. Would certainly recommend them in future.

    0.0 Naugatuck, CT

    Very nice, knowledgable, explained everthing up front, you can trust that they are telling you like it is.

    4.0 Thomaston, CT

    Neil's called us and were very friendly and helpful, but we had to bring the TV to them. So, we decided to go with another contractor who comes to the house (since it is a large TV and a little awkward to transport). Thank you for your help

    Response from Company:

    While we do offer in home service, sometimes after finding out the model and symptoms of the problem we may determine that it is a problem that is best diagnosed in the shop.

    5.0 Gloria M. Milford, CT


    4.0 Carmen M. Waterbury, CT

    fast service and they pick up and deliver fast thank you guys and Gina you are the best

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