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Nelson & Son Handy Service

4.4
10 Verified Reviews

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22 Years In Business

Company Details

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Contact

P.O. Box 243
Cary, IL 60013

Hours

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Service Details

    Areas of Expertise

    • Helpfulness and dependability.
    • Customer satisfaction with any job we take on!
    View All Offerings and Cities Served

    Ratings

    4.4
    10 Verified Reviews
    • 5
      5
    • 4
      5
    • 3
      0
    • 2
      0
    • 1
      0

    Reviews

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    Showing 1-10 of 10 results
    0.0 Dundee, IL
    10/3/2005

    0.0 Lake Zurich, IL
    11/15/2004

    Todd called me right away, came out right away, was reasonably priced, and did a good job!

    0.0 Schaumburg, IL
    6/21/2004

    Todd Nelson has a great heart, tries to be a courteous person, and has great intentions. His follow through is greatly lacking. Several times he was late to the job, or didn't show at all. Usually, he called well after the appt time to inform us he couldn't make it, or would be running two hours behind. His actions gave the impression that his time was more important than our time. If he had done one thing, give us advance notification when he was going to be late or not make it, he would have gotten a good overall rating from us. We found out after the job began, that home improvement was a sideline for Todd. Had we known this from the onset given our experience, it would have definitely influenced our decision to hire.

    Response from Company:

    Yes, this was a low point, a transitional period in my service focus as well as my life. I don't let this sorry excuse for service happen anymore. When I commit to do a job, it gets done and done right. Thank you.

    0.0 Barrington, IL
    12/18/2003

    0.0 Palatine, IL
    7/21/2003

    0.0 Schaumburg, IL
    11/9/2002

    Very Knowledgeable and very good quality done.

    0.0 Island Lake, IL
    6/30/2002

    This job was in relation to insulating,drywall work,and installation of a sliding door. It was not related to house framing.

    0.0 Cary, IL
    6/11/2002

    Todd has been extremely helpful with my plumbing problems. He will be the first person I call if I need something done around the house that I dont feel I'm qualified to handle.

    0.0 Round Lake, IL
    4/24/2002

    Todd was a pleasure to work with. He installed my new sink quickly and beat the competitions quotes by a significant amount. I will definately refer him to others.

    Showing 1-10 of 10 results Showing 0 of 0 results
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