North Texas Air, LLC

4.78 | 31 Verified Ratings
Write a Review

North Texas Air, LLC

4.78 | 31 Verified Ratings
Write a Review

972-535-4858

2101 Midway Road, Suite 220
Carrollton, TX 75006
 
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Profile
North Texas Air, LLC


North Texas Air, LLC, is dedicated to providing the best possible solution for your home or business. You can count on us to provide you with a system and solution that fits your unique needs, and since we've installed many systems in this area we've earned a reputation for doing the job right the first time.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Dallas
  • Garland
  • Plano
  • Richardson
  • Lewisville
  • Flower Mound
  • Carrollton
  • McKinney
  • Frisco
  • Irving
  • Allen
  • Rowlett
  • Little Elm
  • The Colony
  • Denton
  • Addison
  • Sachse
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
Heating & Furnace Systems
  • Heat Pump Install
  • Gas Furnace - Repair
  • Electric Furnace - Install
  • Gas Furnace - Install

Areas of Expertise

  • American Standard Dealer
  • Service, repair, and installation
  • We service and repair all brands
  • Drug tested and background checked technicians

Product Brands Used

  • American Standard
  • Bryant
  • Carrier
  • Goodman
  • Honeywell
  • Honeywell
  • Lennox International, Inc.
  • Rheem
  • Trane
  • Samsung
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2012
Memberships & Affiliations
  • Better Business Bureau
State Licensing
Trade: Air Conditioning / Refrigeration Contractor
License #: TACLB00043628C
Expiration: 02-25-2018
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 05-24-2018
Awards
  • American Standard Outstanding Dealer Award, 2012
  • American Standard Outstanding Dealer Award, 2014
  • American Standard Outstanding Dealer Award, 2015
  • American Standard Outstanding Dealer Award, 2016
  • BBB Accredited Business Feb 2014 - Jan 2017
Screening
HomeAdvisor Screened. View Details

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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I love helping people in their time of need.

We started in this industry in 2001.

We describe our business as Well established

 

Photos
North Texas Air, LLC


My Work
2 Projects
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Ratings & Reviews
North Texas Air, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 31
  Page 1 of 4
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4.5   |  
Review by in Dallas, TX
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
took longer than expected to repair in the heat of summer
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5.0   |  
Review by in Allen, TX
They were very professional. The sales staff spent a lot of time at my house looking at the AC and explaining what needed to be done. I felt very comfortable with them. The office manager, Melissa was wonderful and quick to respond. I would highly recommend this company.
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5.0   |  
Review by in Plano, TX
They were professional, priced competitively, completed the job on time and followed up twice in less than a week to make sure the unit was working to our satisfaction. I have already recommended them a friend and they did an excellent job for them too.
Response by North Texas Air, LLC: Steve, Thank you for referring your friend! We are privileged to be able to provide the type of service which warrants a personal referral.
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5.0   |  
I rarely write reviews but was so pleased with their service that I need to compliment their professionalism and quality of work. They changed my coil and condenser and were the most thorough! I literally went through seven companies (two from home advisor). This company was absolutely the best and although not the cheapest they were within a reasonable range of less thorough and likely less capable companies. No surprises at the end of the job. They even made a special cable because my new unit was larger and further from the house exterior.
Response by North Texas Air, LLC: Hello Mark! We are very glad our team went the extra mile for you. Thank you for writing such a lovely review.
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5.0   |  
Review by in Dallas, TX
I cannot say enough great things about this company!! They did everything we asked for- at the price we agreed to- and there were no surprises!! Their attention to detail was amazing- they thought of things to improve our project that we would not have noticed...it was top notch !! A++++++
Response by North Texas Air, LLC: Cheryl, You are such a great person to do business with. Our techs were very happy to hear your kind words. Please let us know if we may provide further assistance!
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5.0   |  
Review by in Denton, TX
very professional neat and up to date service
Response by North Texas Air, LLC: Thank you for your kind words. We think you are pretty neat too!
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5.0   |  
Review by in Rowlett, TX
From start to finish with North Texas Air there were no issues with my AC install. Pricing was very competitive & fair with no gimmicks-which is hard to find in this industry. They are very knowledgeable, paid attention to details , were on time, and delivered quality work & product.
Response by North Texas Air, LLC: Thank you very much for your wonderful review. We had a great time working with you.
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5.0   |  
Review by in Garland, TX
I would recommend North Texas Air to anyone.They are very professional and friendly. They did not try to sell me anymore than what was needed and did an excellent job. They answered all my questions during the installment of the A/C and Heating unit. Russell, Alberto and Hugo are very dedicated to their clients and their work. They know what customer service is all about. It was awesome to see this in a company and a pleasure doing business with them.
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1.0   |  
The compressor and fan on my AC unit would not cycle on when the thermostat called for the unit to kick on, so I called North Texas Air to check it out. The tech noticed that the high pressure safety switch had tripped and shut the unit down so he reset it and the unit started running. 5 min later the unit shut off again while the furnace was being looked at. The switch tripped again leading the tech to suspect the switch was bad. Without actually checking for continuity across the switch he decided to bypass the switch and called it fixed. After filling out my invoice for the "labor" to cut the wire and getting my payment we noticed the fan quit turning, the compressor kept running though, no shutoff switch (that unit gets quite hot without a fan to remove heat). He determined that the fan motor had just suddenly died and the unit would now need a new fan motor and with that a new labor charge! He installed the new motor, turned the unit back on and headed out to the next call. About 3 hours later I noticed warm air blowing out of the vents in my house, looked at the unit again, the compressor was humming away still, but no fan. The fan motor got hot enough that some of the stickers burned off the the housing and the box made a sizzle sound as the rain drops hit it. Fortunately, they had a "go to" guy that could come back to the house. He noticed that the fan motor was hooked up to the contacter wrong so it would not turn fast enough and some of the other wiring was backwards causing the fan to turn the wrong way (pushed the hot air back down instead of out of the box). He got the motor installed correctly and actually tested the shut-off switch, it was just fine and he re-connected that. They only offered to reimbursed some of the original labor cost for disconnecting the safety switch and reassured me that the components they worked on were warrantied, I suppose if the haphazard work causes something major like the compressor to go out I'm on the hook for that. If you want hasty work with little to no investigation or troubleshooting and maybe a service plan, this is the place for you.
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5.0   |  
Review by in Denton, TX
Honest, on time, knowledgeable, and job done right
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Showing 1-10 of 31
  Page 1 of 4

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