One Call Plumbing Services Co.

4.37 |79 Verified Ratings
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One Call Plumbing Services Co.

4.37 | 79 Verified Ratings
Write a Review


3525 Mossdale Avenue
Durham, NC 27707
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One Call Plumbing Services Co.

One Call Plumbing Services Co. has been in business for over 7 years! We specialize in all your home plumbing needs, and guarantee you a job well done! Whether it be that water heater that needs to be repaired, or that sink that needs to be installed, we are your guys! We strive to exceed the homeowner's expectations each and every time, and get the job done the way you want it. We work in a timely fashion and always pay attention to detail. Proudly serving the Durham and surrounding areas. Free estimates. Call today!


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Service Area

  • Raleigh
  • Durham
  • Cary
  • Morrisville
  • Bahama

Services Offered

  • Basement Drainage Channels Install
  • Clear Sewer Main
  • Plumbing for Home Addition
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Clear Drain Clog or Blockage
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
  • Bathtub Install or Replace
  • Shower Install or Replace
  • Tankless Water Heater Repair
  • Walk In Bathtub Install or Replace
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate
Septic Tanks & Wells
  • Well Pump Install
  • Well Pump Repair

Areas of Expertise

  • Faucets, Fixtures and Pipes
  • Plumbing for a Home Addition
  • Tankless Water Heater - Install
  • Garbage Disposals
  • Drain Cleaning

Product Brands Used

  • American Standard
  • Delta
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Kohler
  • Moen

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted


In Business Since: 2008
Memberships & Affiliations
  • Plumbing-Heating-Cooling-Contractors Association
  • QSC
State Licensing
Trade: P1 Plumbing License
License #: 29521
Expiration: 12-31-2019
HomeAdvisor Screened. View Details

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One Call Plumbing Services Co.

My Work
2 Projects
Save 15% on Main line snaking Save 15%
Save 15% on Garbage disposal installation Save 15%
Save $100 on Water Heater installation (Labor Only) Save $100
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Ratings & Reviews
One Call Plumbing Services Co.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 79
  Page 1 of 8
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5.0   |  
Jacob came and took care of our broken pipe, restoring water service to our house very quickly and professionally. I felt like he and I were on the same team. I highly recommend One Call Plumbing in general and Jacob in particular. I will definitely call them again if needed.
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5.0   |  
good job
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0.5   |  03-08-2019
One Call Plumbing is aptly named. They made one call to my house and they will never make a second. In short, I paid over $400 for a poor job to a company that from my experience seems to care nothing for customer satisfaction and apparently not much for professional reputation. I then paid $200 to another company to repair almost everything the One Call employee did. Complaints to the company resulted in promises to call back that were not fulfilled. My recommendation is that you call a different company. That is certainly what I will do.
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5.0   |  
Review by in Durham, NC
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5.0   |  
Review by in Durham, NC
Fast response, and continuing information about who was coming and when to expect them. Great service even before the repair even started!
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4.0   |  
Review by in Cary, NC
Knowledgeable and fast
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5.0   |  
Review by in Bahama, NC
They evaluated and fixed only what I needed instead of just making me replace everything. I appreciate that they did what was best for the customer and not what would make them the most money.
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0.5   |  02-12-2019
Review by Joshua B. in Durham, NC
Hire at your own risk! We were sent the wrong technician for the job and ended up paying an excess of some $2k+ for incompetence and dishonesty, even after going back and forth with multiple customer service representatives over a forged and grossly inaccurate invoice. In the end, our damaged sewer line was fixed but in the most shoddy and unprofessional manner possible: - We were charged for a full day spent jackhammering through our slab, only to find out it was unnecessary when a second technician was brought in the next morning to assess the situation. - Though we agreed on the change in course, our multiple requests for a revised work order were brushed off and assurances made that work would be discounted and would not include clean-up time spent on the 3rd day. - Much time was spent deliberating over how the work should be done and not doing the actual work at one point, his assistant took me aside to try to coach me on what I should demand: He is not listening to me, but he has to listen to the homeowner. - When we did finally receive the bill, it included almost a full day of excessive labor (time they were never even at our house), and my forged signature accepting charges that were never discussed. After hiring another company to address other plumbing issues, we have come to realize just how shoddy the workmanship really was. Not only did they *not measure* before cutting hole after hole in our drywall, but they also failed to add a cleanout for the newly installed line and left a section of pipe unglued.
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5.0   |  
Outstanding service at reasonable price. William was very professional, courteous, and knowledgable.
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2.5   |  
The customer service was great. Immediate response. Technician did work and was very courteous. This is three weeks after work; leak returned. Overall experience good, the three is because leak returned.
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Showing 1-10 of 79
  Page 1 of 8

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