One Hour Heating & Air Conditioning

4.66 | 32 Verified Ratings
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707-545-5575

1400 Petaluma Hill Road
Santa Rosa, CA 95404
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Profile
One Hour Heating & Air Conditioning


Is your air conditioner not running like it should be? Are you thinking of replacing your old furnace? You have come to the right place! One Hour Heating & Air Conditioning is a leader in California heating and cooling services. For over 21 years we have provided quality solutions to our customers home heating and cooling repair, service and installation needs. When your air conditioner or heater breaks down it can be a frustrating experience. We believe in making it as stress-free as possible for you. We offer 24-hour emergency services as well as flexible appointment times. Our on-time guarantee ensures that if our repair technicians are even one minute late for your appointment, the service is free. Plus, all repairs are backed by our 100% guarantee. If a repair fails within 2 years, we will repair it again at no cost to you. We offer flexible financing and accept all major credit cards.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Santa Rosa
  • Cotati
  • San Rafael
  • Rohnert Park
  • Sausalito
  • Larkspur
  • Sebastopol
  • San Anselmo
  • Greenbrae
  • Petaluma
  • Corte Madera
  • Napa
  • Guerneville
  • Mill Valley
  • Fulton
  • Belvedere Tiburon
  • Fairfax
  • Calistoga
  • Bodega Bay
  • Glen Ellen
  • Yountville
  • Windsor
  • Ross
  • Monte Rio
  • Penngrove
  • Novato
  • Boyes Hot Springs
  • El Verano
  • Vallejo
  • Healdsburg
  • Saint Helena
  • Nicasio
  • American Canyon
  • Cloverdale
  • Angwin
  • Sonoma
  • Cazadero
  • Occidental
  • Inverness
  • Forestville
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
Heating & Furnace Systems
  • Heat Pump Install
  • Electric Furnace - Install

Areas of Expertise

  • Central Air Conditioning Replacements / Installations
  • Gas and Electric Furnace Replacements / Installations
  • Heat Pump Replacements / Installations

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1989
State Licensing
Trade: C-20 HVAC
License #: 740999
Expiration: 10-31-2019
Trade: C-43 Sheet Metal
License #: 740999
Expiration: 10-31-2019
Trade: C-10 Electrical
License #: 740999
Expiration: 10-31-2019
Trade: C-36 Plumbing
License #: 740999
Expiration: 10-31-2019
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
One Hour Heating & Air Conditioning

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 32
  Page 1 of 4
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5.0   |  
Review by in Guerneville, CA
Very kind young man, knowlegable local service we will trust in the future
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5.0   |  
Review by in Calistoga, CA
Dave knew exactly what to do in a difficult situation and made no complaint. He was very personable and got here not long after I called. I'll use them again.
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4.0   |  
Review by in Saint Helena, CA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
A bit more expensive than anticipated. Set prices are hard to equate with parts and labor billings, but furnace works.
Response by One Hour Heating & Air Conditioning: Hello John! Thank you for your feedback. Just wanted to let you know that we do offer 100% satisfaction and are here for you 24/7. If you ever need anything, please give us a call at 707-545-1800. Sincerely, One Hour
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5.0   |  
Review by in Mill Valley, CA
Project: Install Electric Furnace / Forced Air Heating System
Was a little delay in getting the project started - equipment had to be reordered. but very good company to work with and have used them now twice.
Response by One Hour Heating & Air Conditioning: Hello Barbara! Thank you for your feedback and I personally want to apologize for the delay. If you ever need anything, please don't hesitate to give us a call at 707-545-1800. Sincerely, Kat w/ One Hour
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3.0   |  
Review by in Petaluma, CA
There has been one delay after another. The original install date was Jan 7, changed to Jan 8, and two weeks later, One Hour is still not finished. Staff have been friendly, and polite. Management has little to no follow=up and communication with the customer. When I want to find out anything, I have to call them.
Response by One Hour Heating & Air Conditioning: Hello Stephen! I apologize for the delay. If you ever need anything, you can call/text me, Kat Gillett, at 1-707-481-2629. I work in client relations and I can pretty much resolve any issue you might have. Sincerely, Kat w/One Hour
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5.0   |  
Review by in Rohnert Park, CA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
They were professional and the installers were amazing. We had a problem with the closet and had to have another contractor come out and fix that before the work could commence. One hour took out the heater and let the contractors do the work and then came back the next day to finish. Here is the best part it was New Years Eve and they never complained. When they came in my house they put on booties over shoes, smiled and cared. They were the BEST PART of the instal. The heater is wonderful
Response by One Hour Heating & Air Conditioning: Hello Vickey! We love our installers as well. Thank you for taking time out of your busy day to leave a review. If you ever need anything, please call me at 707-545-1800. Sincerely, Kat w/ One Hour
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4.0   |  
Review by in Cotati, CA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
I called for an annual furnace inspection; One Hour Heating red tagged it & turned off the gas. Long story short, they did an excellent job installing & cleaning-up after themselves. Service & office personnel were very polite. As far as communication between �comfort specialist� and office personnel, that is a different story. 1) They overbooked my installation date; we changed the date 2) The office said they cleaned my air vents, the specialist calls to say they are coming to clean my air vents 3) Specialst fills out PG&E Rebate form, I sign it. 2-wks. later, I get PG&E Rebate form in mail w/invoicie to complete, sign & mail.
Response by One Hour Heating & Air Conditioning: Hello Becky, Thank you for your review. If you need anything, please call 707-545-1800. Sincerely, Kat w/ One Hour
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5.0   |  
Review by in Sebastopol, CA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
I am so pleased with my choice to hire One Hour. They were consistantly early, finished on time and went the extra mile in clean up. I am very impressed with their service.
Response by One Hour Heating & Air Conditioning: Hello Lynda! We are thrilled with your review. If you need anything, please give us a call at 707-545-1800. Sincerely, Kat w/One Hour
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4.0   |  
Review by in American Canyon, CA
very flexible and professional!
Response by One Hour Heating & Air Conditioning: Hello! Thank you for the feedback! Sincerely, Kat w/ One hour
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5.0   |  
Review by in Sonoma, CA
David, their service representative/technician was very professional, and explained the services he was providing. I had confidence that not only did he know what he was doing, but there was a responsible business behind him
Response by One Hour Heating & Air Conditioning: Hello William! Thank you for your positive feedback. If your ever need anything, please don't hesitate to give me a call. Sincerely, Kat w/ One Hour
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Showing 1-10 of 32
  Page 1 of 4

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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