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1 Year In Business

Company Details

Contact

8590 East Union Hill Road
Winston, GA 30187
http://www.onestoppoolsga.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Swimming Pool - Clean and Maintain
  • Swimming Pool - Opening & Closing Service
  • Hot tub services and cleaning
  • text customers thirty minutes prior to arrival
View All Offerings and Cities Served
Deals

Cost Information

  • Trip Charge May Apply
  • Credit Cards Accepted
  • Save 10%

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Ratings

4.4
7 Verified Reviews*
  • 5
    6
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-7 of 7 results
0.50 Deeana O. Lithonia, GA
11/2/2023

Vince from OneStopPoolsGa seemed trustworthy during the initial meeting but when we asked follow up questions about the specific work to be completed, he became evasive, defensive, and unprofessional. It seemed that this was a company, not just a one man show, so we thought he would be accountable to a manager or supervisor. Turns out it is just Vince and a family member. Vince told us he would be winterizing our pool and ordering a pool cover. He charged us upfront for the work. Once we did some research on winterizing and the cost of pool covers, we had questions that Vince was unwilling to answer. So we asked to cancel the job. At that point he began to send harassing text messages and refusing to reimburse us. Since he had no manager, I had no choice but to leave a review about the experience on Google. Once I did that, he retaliated by leaving a one-star review on the page of a company that I run. Vinceâ s erratic behavior was scary. He became unstable in nature and I regret ever even giving him our address. He was dishonest about ordering a custom sized pool cover and marked up the price 100%. He also referred me to someone else for other work on my home, but charged $150 to make the referral. I DO NOT recommend OneStopPoolsGa. I would recommend American Swimming Pools LLC instead. They are more transparent.

Response from Company:

Our company is very professional and stands by everything we offer and sell to our customers. We have enough reviews and customers that love what our services have to offer. We are worried about one delusional person who wasn't happy about pricing. She asked for a refund, and we gave her a refund. She asked us to mail her the pool cover we did that as well. Not sure what else we could have did to make Deena happy. We stood by our promises to her. Deeana is clearly delusional, and she appeared to be high on something when we met with her at her mother's home. She went as far as asking our technician to go in the home with her. OneStopPoolsG

5.0 Tim W. Marietta, GA
8/30/2023

Vince was not only professional he also took the time to educate me on the equipment

Response from Company:

Thank you, we appreciate your business and it was our pleasure to help you with your pool.

5.0 Eric C. Mcdonough, GA
7/28/2023

How great the job

Response from Company:

Thank you, we appreciate your business

5.0 Jason Storm Google Review
7/18/2023

From day one, Vince has shown professionalism and care. He’s never been pushy, has always been receptive and educational on items we were unclear, and continues to do what we’ve asked, while asserting his advice when needed. Our pool is clean and always ready. As he promotes - “we clean, you swim.” And he means it!!

Response from Company:

Thank you, it's our pleasure to care for your pool.

5.0 Jnissi Wheeler-powell Google Review
6/17/2023

Vince and his team is AMAZING 💜 helps out when needed. 10 stars ⭐️

Response from Company:

Thank you, we are honored to help you with your pool.

5.0 John Ayoub Google Review
6/12/2023

They are a great service. Affordable punctual and responsive. In an industry with a lot of misses these guys are great.

Response from Company:

Thank you, we appreciate it and it's our pleasure to service your pool.

5.0 Jessica Buchanan Google Review
2/15/2023

Great job taking care of the water clarity

Response from Company:

Thank you, we appreciate your review.

Photos

One Stop Pools GA
3
Pool Cleaning
2
Spa
11
Pools

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