Optima Security

4.65 |110 Verified Ratings
Write a Review

Optima Security

4.65 | 110 Verified Ratings
Write a Review

915-276-1044

956 Cotton Exchange Drive
Savannah, TX 76227
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Profile
Optima Security


Optima Security, proudly serves its customers with integrity, professionalism and attention to the details that matter most to you, which clearly sets us apart from the competition. Want a great experience? Give us a call or visit our profile page today!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Denton
  • Lewisville
  • Plano
  • Flower Mound
  • Frisco
  • McKinney
  • Carrollton
  • Dallas
  • Coppell
  • Aubrey
  • The Colony
  • Allen
  • Lake Dallas
  • Argyle
  • Little Elm
  • Celina
  • Pilot Point
  • Prosper
  • Sanger
  • See All >

Services Offered

Audio/Visual & Computers
  • Computer Network Install
  • Home Entertainment System Repair
  • Install Home Theater Accessory
  • Universal Remote Control Programming
Home Security Services
  • Alarm System Install
  • Alarm System Repair
  • Surveillance Camera Install

Areas of Expertise

  • Alarm Services
  • Audio Visual
  • Security Systems
  • Security Cameras
  • Residential and Commerical Projects

Product Brands Used

  • Klipsch Epson

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
8:00 AM to 12:00 PM
(Please call to confirm)
  • Free Estimates
  • Warranty Description: 1 year parts plus labor
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2007
Memberships & Affiliations
  • Cedia certified professionals on staff.
State Licensing
Trade: Alarm & Security Systems Contractor
License #: B14502
Expiration: 10-03-2019
Insurance
Type: General Liability
Amount: $0
Expiration: 09-28-2019
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because it makes me happy to help others better their way of life..

We started in this industry in 1997.

We describe our business as Family owned and operated

 

Photos
Optima Security


My Work
3 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Optima Security

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 110
  Page 1 of 11
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5.0   |  
I will hire again in the future! The guys did exactly what I asked them to do and overcame some challenges along the way without complaining. They were courteous and hard-working. After the job was done they cleaned everything up. I liked that a supervisor came out twice to check on progress and make sure there were no issues. I had a great experience with Optima.
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5.0   |  
Review by in Dallas, TX
Daniel Cisneros is a professional all around. He is responsive and understood the urgency of my security needs. He didn't leave the job until I was completely satisfied. I would not hesitate to recommend him for cameras, alarms, sirens, recording systems.
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5.0   |  
We had a problem with a piece of equipment and they changed it out quickly.
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5.0   |  
Flexible and professional.
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5.0   |  
Service was on time and cleaned up after the job. They will remain my go to for future work.
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4.5   |  
Very helpful
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0.5   |  05-11-2019
**BEWARE** Quoted me 1 price and when finished quoted me another price. Supposedly fixed my home cameras and; they stopped working the very next morning. The guy sent to fix them was constantly asked me for cables, tools, etc to fix my cameras. Are not you suppose to bring those things with you?! He came in a Jeep and not a company truck. He seemed clueless on how to fix my cameras because he kept calling someone asking for help. I told them upfront by ph that my 100ft HDMI cable on my roof needs replacing and they did NOT bring a ladder. All he did was replace parts that I just had replaced months ago. Clueless first guy left and then a SECOND guy came 2 hours later, second guy fixed it but only for a few hours. $200 down the drain!! 4 days later and my cameras STILL do not work! When I told him my cameras were not working he immediately demanded MORE money! Complete rip off!!! Stay away from this company!!
Response by Optima Security: Good morning Comisha, Our initial conversation and agreement was that we would troubleshoot your equipment at a rate of $80/hr. You wanted to do it this way because you did not trust the previous company that had done the work previously. From there we gave you a quote for the parts needed to which you and your husband agreed to. Unfortunately my business partner did not have a special tool to complete the job himself and that is why a different tech had to come back later that day to complete the job. Now all this was explained to your husband and yourself and both of you where ok with it. Once the job was completed that day my business partner
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2.0   |  
Review by in Plano, TX
Took an hour to said that i needed a wireless zone. Could not fix my problem. Felt they sent someone inexperience. Told me someone would call to set up repair with wireless zone no one did. Charge me $140 and I didnt have anything repaired. Felt i was ripped off
Response by Optima Security: Rick, I have tried to find your payment and have had no luck. Can you please reach out to me to send me a receipt. I cannot help without any form of documentation. Nor can find if we were on your site anywhere on our schedule. Please advise? Daniel
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5.0   |  
Review by
Project: Install an Alarm or Security System
Good customer service. Can always work out any issue you have.
Response by Optima Security: We appreciate your business! Please reach out to us for any future needs? Daniel
5.0   |  
Review by
Project: Monitor Alarms from Security System
.
Response by Optima Security: I appreciate your business! Thank you for being a customer of ours for over 6 years. We are grateful for trusting in us for all your Audio and security needs.
Showing 1-10 of 110
  Page 1 of 11

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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