Painter1 of Austin

4.43 | 29 Verified Ratings
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512-270-2522

11101 Prairie Dove Circle
Austin, TX 78758
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Profile
Painter1 of Austin


Clean professional service is a key component to a successful paint job. Painter1 of Austin excels in keeping the job site clean with end-of-the-day site clean ups and a major clean up at the end of the job. This ensures that the only thing that's noticed in your home is your beautiful new walls. Painter1 of Austin recognizes the importance of completing a project on time. There is nothing worse than expecting to have your home finished when it is supposed to be, then being told that it is going to take another week. Frustrating! That's why Painter1 of Austin prides itself on completing your home on time. When you start a paint project, budget is a key aspect. With our customer influenced estimate sheet, you see exactly where your money is going. All the prices are broken down so you may choose exactly what you want painted, with knowing exactly what you are going to pay. This gives you security knowing that what you choose to be painted is going to happen for the agreed price.

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Quick Facts

Business Hours
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  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2011
Screening
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Ratings & Reviews
Painter1 of Austin

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Showing 1-10 of 29
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0.5   |  02-07-2019
Review by Dragana M. in Austin, TX
Project: Paint Cabinets
HELP ME FIND WADE WILCOX AND OSCAR CANTU! CURRENTLY LIVING A PAINTING NIGHTMARE! IF YOU SEE WADE WILCOX or OSCAR CANTU PLEASE TELL THEM THE MUCIC FAMILY IS LOOKING FOR THEM - WADE CHARGED FULL CC PAYMENT AND RAN! FULL PAYMENT IS TO BE COLLECTED WHEN JOB IS COMPLETE! My family (with a young child) is currently living in a painting disaster! Wade Wilcox and Oscar Cantu attempted to paint my cabinets back in October. They pulled a bait and switch and didn't use premium paint we requested and paid for as per contract. Also, the cheaper off the shelf paint (not color matched) used was thinned down to the point they have to redo the entire job - paint BM Super Spec 271 states do not thin. I didn't approve this paint and only found out after a painter handed me a can for touch up. https://photos.app.goo.gl/uBE8RsbEkee2UCeo7 Now they are back to try and fix what they did (we had IMMEDIATE peeling, cracking, no semi-gloss sheen and a matte finish -all because they severely thinned down the paint. Wade came back after we tracked both him and Oscar down back in December and this week they just got caught still cutting corners on the application. We are living a nightmare. We cannot use any room on the first floor because cabinets doors and drawers are everywhere - including my garage which we specifically said is off limits. They did not tape up my ceiling and vents or secure the work area. Paint dust everywhere! I have to order food day and night because I do not have a kitchen. My refrigerator was moved and now showing an error. The temperature inside it is not sufficient so contents are spoiling. Will follow up with FULL REVIEW - emails, texts and voice recording, and pics once this nightmare ends so you can see what a LYING SOB this guy is. For now, Wade has disappeared. I need my home cleaned and $ to feed my family. I assume he thinks this should all come out of our pockets. WHERE ARE YOU WADE WILCOX???
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5.0   |  
Review by
Project: Paint or Stain Interior Surfaces
They did a great job! Got some patch and touch up work done and they were amazing. They match all our colors and it was perfect. It was nice to find them.
5.0   |  
Review by
Project: Paint or Stain Interior Surfaces
The thing I was most impressed with was his team's ability to match the color and texture. They did a phenomenal job!
5.0   |  
Review by in Austin, TX
Very responsive and informative via email on the quote. High quality work and they did what they said they were going to do.
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5.0   |  
Review by in Austin, TX
The estimator, Roland, came on time and was very professional. I received a detailed email quote the next day. This small fence staining job was scheduled within a few days and Jesus completed the work in a timely and professional manner. I would use this company again.
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2.0   |  
Review by in Austin, TX
There are couple of issues I had with this work. First when their representative came over to do the free estimate, at no point I was told that dark colors need three coatings or they would charge if it required three coatings. However on the day when the work started, I was told three coatings are required for the color we picked and an additional amount of $156 will be charged if we go for third coating. I tried discussing about this with the one who provided the estimate initially and the response was very blunt with pretty much saying that they can call off the job!! Absolutely not the kind of response I expected and was pretty disappointed. Second when the estimator was there, I have inquired about the option of buying the paint by myself and their people doing the job. For that I was told that if I buy the paint by myself, it will turn out more expensive and so I was charged about $99 for the paint. However for the two walls that they painted in my house, only 3 gallons of promar 200 premium quality is used and that would not be certainly the amount they charged me. Again when I inquired about this, the response was absolutely blunt and it went on to a point that I was being blamed that I am wasting their time and they could have had a better job in the mean time. Overall I am disappointed with the work. I paid the money in full as agreed upon, but the job and the handling was not done to my satisfaction. I wont recommend them and neither use painter1 services in the future. Thank you!
Response by Painter1 of Austin: Thank you for your review. We appreciate your constructive criticism. Bright colors may take three coats to cover white, textured walls and I should have made that clear at the time of the estimate.. However, in this case, the paint covered in two coats. We appreciate your prompt payment, too.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Austin, TX
We used Painter1 to paint all of our interior walls. They also repaired several cracks and patches several outlets that weren't being used. They did an amazing job and we highly recommend them! Wade, Oscar and our painters were very professional and exceeded our expectations. We highly recommend Painter1 and we'll be using them again in the future. Thank you, Painter1!!
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5.0   |  
Review by in Hutto, TX
We used Painter 1 on 3 separate exterior projects. Wade Wilcox & his team did outstanding work. They cleaned the surface completely, caulked everything thoroughly, matched the paint & did an excellent paint job. On one job, they even did the carpentry work we needed done. Victor, one of the painters, went above & beyond in quality workmanship & even worked late to finish the job. We highly recommend Painter 1 for overall quality of service & price.
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5.0   |  
Review by in Austin, TX
Wade Wilcox and his team are a pleasure to work with. I found Painter1 through an internet search for reasonably priced painters in my geographic area (Austin). My initial contact was a phone call to the number posted online and Wade answered promptly. He asked me for general information about the proposed job and scheduled a site visit from that initial contact. Later that afternoon, Wade was onsite measuring and asking questions about my preferences. His depth of knowledge in the field was valuable as I was covering a room painted RED with a pastel yellow - VERY difficult to do and stay on budget. Wade's suggestions were excellent and the result is excellent. Once his crew began work, I realized I wanted additional work done. With one phone call, Wade quickly updated the bid and I authorized the work. The crew never missed a moment of work waiting on a decision. I am very pleased with the outcome, the price and the ease of working with Painter1. I would use them again and again.
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5.0   |  
Review by in Round Rock, TX
Project: Paint, Varnish or Stain Interior Surfaces
They did a great job, very thorough.
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Showing 1-10 of 29
  Page 1 of 3

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