Perfect Painting & Decorating

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91% Recommended

46 Years In Business

Company Details

Contact

180 S Western Ave, #201
Carpentersville, IL 60110

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Painting
  • Wall Paper
  • Plaster
  • Drywall
View All Offerings and Cities Served

Cost Information

  • Free Estimates

Ratings

4.6
22 Verified Reviews
  • 5
    19
  • 4
    1
  • 3
    1
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 22 reviews Showing 0 reviews
5.0 John P. South Elgin, IL
1/20/2021

Very professional experience and does great work hi Hiram or recommend him to anybody he's great and Fair in price

5.0 Kathleen P.
12/1/2020

He does a great job.

5.0 Juan P. Elgin, IL
3/14/2019

Perfect Painting and Decorating did a very professional job. Painted all my interior of my home in 1 week. Gave me a great price, 2700 square feet, walls, trim, ceiling and doors. The house looks Fantastic. Ken and his partner were very friendly, punctual and helpful in advising what they thought would make my home look the best. They Guaranteed there work and used the best quality paint. I would recommend them to anyone and expect to hire them again.

5.0 Joanne M. Elgin, IL
5/3/2018

It can be difficult to repair lath and plaster walls but, he did it nicely. Fixed a large crack and blistered paint on wall and ceiling from water damage. He then color matched and painted the whole room in 8 hours. The price was very good. Really did a nice job. And even fixed a couple small cracks we never even mentioned. Would hire him again for other jobs no problem.

11/23/2017

I wasn’t at all impressed with the work or the clean up. There are places he missed. The job was to take a couple days but took 4. Lastly asked me to write a check to him not to his business.

Response from Company:

I would have been glad to come back for any touch ups if the customer had called. My other worker was sick, so I had to do the job myself, so it took four instead of two days. He didn't complain, if timing was an issue, I would have worked later hours. No communication. My checking account is in my own name. I have a very small operation; not sure what the problem was with that.

5.0 Audrey G. Dundee, IL
11/22/2017

He was extremely personable and efficient and proficient. From the time that I called him, the job was done within 24 hrs.

4.0 Mary W. Batavia, IL
10/31/2017

They follow through and finish the project plus will take on more work as it seems to always pop up

5.0 Sherrie Z. Kingston, IL
7/30/2017

Our exterior painting job was a little challenging but Ken and his guy did at great job. It was finished in the time specified and look wonderful.

0.50 Joseph B. Elgin, IL
5/1/2017

I'm not happy with this contractor. He stated that it would be a one day job it turned into more days in labor which he then changed the price to a higher amount. I would not recommend this contractor. He even stormed out of our house because of us not paying what he asked. He did not even clean up the work he did. I am scrubbing paint off my hardwood floors and window trim now because of him. Very unsatisfied. I am disappointed with Home Advisor as well.

Response from Company:

In forty two years in the business, this is the first time that I had a customer actually complain because I took the time to do the job right, finding more plaster repair to fix than I had anticipated, without charging him a penny more for it. Working on a 1908 home with original plaster walls, hairline cracks turned into more than hairline cracks. I went the extra mile to make sure the job was done right. I even told the customer when I estimated that depending on drying trying, the job could go into a second day. To say that I said the job would take one day, without reservation, is untrue. My original price to do the patch plastering and priming was $385. The customer had said that he got another estimate for the plastering for $5000. One would think he would be thankful instead of upset. After the estimate, the customer called asking what I would charge to paint the walls and I told him $125 more figuring it was one coat. I found out at the job site that he chose a deep tint color in semigloss. It took three coats. I asked, not demanded that he help me out with that. As it was, $80 of the $125 was material costs. He did add $65 more and I thanked him for that. I could have finished the job in two days, but the customer restricted how many hours I could work the second day. So I ended up finishing the job on Sunday morning for him. I had a concert to perform that afternoon with the Elgin Master Chorale of which the customer was aware. I had to be dressed, in tux, by three o'clock at the performance center. At two o'clock, I had vacuumed and washed the floor. He wasn't happy with the clean up so I washed again. I left the job at 2:15, took twenty minutes to get home, had to shower and dress in 10 minutes, to make it by 3 o'clock. I didn't storm out of the house but obviously had to move quickly. I was a little upset at the situation but thanked him for the check, while I didn't get a return thank you or "you're welcome." I would not recommend this customer to any professional tradesman.

5.0 Ed S. Elgin, IL
2/1/2017

Ken came out quickly after my initial call for an estimate and was able to start the job the following Monday. He got the work done within 2 days and I was VERY happy with the quality of the work, his professionalism, and especially how nicely he left the space when he was finished. I will definitely be hiring him again!

Showing 1-10 of 22 results Showing 0 of 0 results
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