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Platinum Home Services, Inc.

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17 Years In Business

Company Details

  • Bilingual

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Contact

930 New Boston Road
Fall River, MA 02720
www.platinumontime.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
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  • Sun:
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Service Details

    Areas of Expertise

    • Heating
    • Cooling
    • Plumbing
    • Emergency Service
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted
    • Save $75

      Save $75 on installtion of a new 40/50 Gal GAS/EL 6 year (Pa ...

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    • Save $25

      Save $25 on any services performed.

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    Ratings

    4.3
    1204 Verified Reviews
    • 5
      770
    • 4
      275
    • 3
      64
    • 2
      35
    • 1
      60
    Showing 1-10 of 1204 results
    5.0 Tony M. Kingston, MA
    8/29/2018

    Steve was punctual, courteous and professional. Completed getting the AC running in a very short time.

    1.0 Agata Y. Needham, MA
    8/1/2018

    I was specific that on the phone with the company that I didn't want to replace the whole ac unit. Not only did they charge 99$ for a service call that was an estimate of recommendation to replace the whole unit. I guess they fooled me and got away with it. Oh and by the way they could make some repairs that they could not guarantee for only 3,000$ plus. Which is a third of 3 other companies that came out. Home advisor where did you dig this company from????!!!! So dishonest!!!!

    Response from Company:

    Good Morning, Thank you for your time to review our company sorry you weren't happy with our opinion. As stated on the phone when you called you had 2 other companies recently out and you said, one never called back and you felt the other one was giving you a run around and a high price because he felt he was inconvenienced and you just needed an honest opinion. You also stated when calling in "that the system was old and you just wanted to do a repair to get you by another year or 2" based on the other 2 companies findings . Our technician went out, spent an hour and a half at your home and gave you his honest opinion being that the system was old and being it was the old R22 it wasn't cost effective to repair and it wasn't going to be a guaranteed repair because we were going by the other companies diagnosis. Again I apologize you weren't happy with his findings but the technician spent his time and gave you his honest opinion which is what you stated you wanted on the phone because of your previous 2 experiences.

    5.0 Diane O. Brockton, MA
    7/28/2018

    Response from Company:

    Good Morning, Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.

    5.0 Lori W. Walpole, MA
    7/16/2018

    My AC stopped blowing cold air, so I used Home Advisor to find them. Within 10 minutes of choosing them as my desired pro to come do the job, Platinum Home Services contacted me and sent someone out WITHIN THE HOUR!!!! Best service I think I've received. My AC is running COLD now!! Will use them for all future HVAC needs!

    Response from Company:

    Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.

    4.0 Hiawatha B. Brockton, MA
    5/11/2018

    Good job.

    Response from Company:

    Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.

    5.0 Ron W. East Walpole, MA
    5/1/2018

    Platinum Home Services has been both responsive and professional. Oh yeah, and reasonably priced

    Response from Company:

    Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.

    5.0 Khushbu A. Milford, MA
    3/22/2018

    Super people. ..great customer care.

    Response from Company:

    Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.

    5.0 Penny O. Medford, MA
    2/27/2018

    My furnace had inexplicably shut down. They came the same day, figured out the problem and got it working again within the hour.

    Response from Company:

    Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.

    5.0 Donald R. Hull, MA
    2/26/2018

    They came when they said they would, they were courteous, clean and left with my system working.

    5.0 Debra A. Forestdale, MA
    2/19/2018

    Steve arrived within the window of time given to me. He was a crackerjack ace skilled technician who was able to diagnose the problem with my boiler and fix it. It took a while to figure out what was wrong, but he eventually was able to replace a zone box. This cost me $375, which seemed like a lot, but, I was so happy to have my boiler fixed, that it was worth it for the peace of mind and to get my heating system back up and running.

    Response from Company:

    Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.

    Photos

    Platinum Home Services, Inc.
    9
    Plumbing, Heatng and Cooling

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