Platinum Home Services, Inc.

4.34 | 1197 Verified Ratings
Write a Review

Platinum Home Services, Inc.

4.34 | 1197 Verified Ratings
Write a Review


930 New Boston Road
Fall River, MA 02720
Your use of our services is governed by our Terms & Conditions

Platinum Home Services, Inc.


Platinum Home Services Inc. Plumbing, Air Conditioning, Heating, Drain Cleaning, Handyman Service - Where 100% Customer Satisfaction is our Number One Priority. We are a locally owned and operated company specializing in all your plumbing, heating, and cooling needs. Whether you are looking to replace aging or inefficient heating or cooling systems, or need an emergency plumbing repair, Platinum Home Services is your local expert. We pride ourselves on top quality workmanship from our fully licensed and insured staff, and the job is never done until you, our valued customer, is 100% satisfied. Call us today, and give your home the Platinum treatment!


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Boston
  • Providence
  • Newton
  • Cambridge
  • New Bedford
  • Framingham
  • Waltham
  • Brockton
  • Fall River
  • Cranston
  • Brookline
  • Dorchester
  • Middleboro
  • Quincy
  • North Attleboro
  • Arlington
  • Watertown
  • North Providence
  • Somerville
  • Pawtucket
  • Wellesley
  • Plymouth
  • Hingham
  • Lakeville
  • Acushnet
  • Duxbury
  • Braintree
  • Marshfield
  • Buzzards Bay
  • Needham
  • Dedham
  • Somerset
  • East Boston
  • North Easton
  • Bridgewater
  • Newport
  • Belmont
  • Medford
  • Southborough
  • Hanover
  • Taunton
  • Pocasset
  • West Wareham
  • Jamestown
  • Westport
  • Green Harbor
  • Forestdale
  • Wellesley Hills
  • South Dartmouth
  • Upton
  • Fiskeville
  • Dover
  • Medway
  • Norwood
  • Kingston
  • Norwell
  • Sagamore
  • West Bridgewater
  • Westborough
  • Allston
  • Auburn
  • Avon
  • Hanson
  • Millville
  • Chestnut Hill
  • North Grafton
  • Monponsett
  • Tiverton
  • Abington
  • Rockland
  • Wareham
  • Woodville
  • North Scituate
  • North Pembroke
  • Charlton
  • Blackstone
  • East Bridgewater
  • Westport Point
  • Natick
  • North Weymouth
  • Pascoag
  • Sutton
  • Cataumet
  • Foxboro
  • Mansfield
  • Milton
  • Newton Upper Falls
  • Mendon
  • Roslindale
  • Humarock
  • Warwick
  • East Wareham
  • Ashland
  • Hopkinton
  • Whitman
  • Rumford
  • Grafton
  • Medfield
  • Warren
  • Clayville
  • See All >

Services Offered

Heating & Furnace Systems
  • Gas Furnace - Repair

Areas of Expertise

  • Heating
  • Cooling
  • Plumbing
  • Emergency Service

Product Brands Used

  • Trane
  • Goodman
  • GRUNDFOS Pumps Corporation
  • Viega
  • Wolverine Brass, Inc.
  • Kohler, Delta, Toto

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Description: 1 Year minimum
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual


In Business Since: 2006
Memberships & Affiliations
  • BBB Accredited Business
State Licensing
Trade: Master Plumber
License #: 9119
Expiration: 05-01-2018
Trade: Master Plumber
License #: MP002311
Expiration: 03-31-2019
Type: General Liability
Amount: $2,000,000
Expiration: 06-01-2018
  • Platinum Home Services has an A- BBB Rating
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement





How We Got Started

I love working in Geographical Location because Reason You Enjoy Working There.

We started in this industry in 1994.

We describe our business as Family owned and operated


Platinum Home Services, Inc.

My Work
1 Projects
Save $75 on installtion of a new 40/50 Gal GAS/EL 6 year (Parts & Labor) Water Heater! Save $75
Save $25 on any services performed. Save $25
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Platinum Home Services, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 1198
  Page 1 of 120
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Milford, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Super people. ..great customer care.
Was this review helpful?  
5.0   |  
Review by in Medford, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
My furnace had inexplicably shut down. They came the same day, figured out the problem and got it working again within the hour.
Was this review helpful?  
5.0   |  
Review by in Hull, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They came when they said they would, they were courteous, clean and left with my system working.
Was this review helpful?  
5.0   |  
Steve arrived within the window of time given to me. He was a crackerjack ace skilled technician who was able to diagnose the problem with my boiler and fix it. It took a while to figure out what was wrong, but he eventually was able to replace a zone box. This cost me $375, which seemed like a lot, but, I was so happy to have my boiler fixed, that it was worth it for the peace of mind and to get my heating system back up and running.
Was this review helpful?  
4.5   |  
Review by in Newton, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Was this review helpful?  
5.0   |  
Review by in Mansfield, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Quick response. Very knowledgeable.
Was this review helpful?  
4.0   |  
Review by in Hanson, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Quick response, found and corrected issue quickly.
Was this review helpful?  
5.0   |  
Review by in Quincy, MA
Platinum Home Service responded immediately. I was able to schedule the time for the project for my convenience. The service person (Chris King) was excellent, explaining what needed to be done, and was very efficient in removing the old water heater which could not be repaired, obtaining a new one, and install8ing it. As an extra feature, the gas furnace was cleaned thoroughly at his suggestion while the water heater was out. This was a good idea as it had not been cleaned recently, and the water heater placement in my small basement normally made that hard to do. The operation of the furnace and water heater was checked and he checked the hot water from all faucets allowing any debris to pass through. Throughout Chris was very congenial answering all of my questions (including the dumb ones). A great job.
Was this review helpful?  
4.0   |  
They asked me to specify what it was I needed/wanted, and quoted a price. Excellent phone service -- precise, polite, efficient. Technician arrived at the appointed time, and performed the service. Fee charged was probably average --
Was this review helpful?  
4.5   |  
got 3 quotes for h/w & furnace replacement, very tight closet. Platinum came in equal to 1, and 800 less than the other. The clincher was tech Chris who did quote and install. pride in his work, he and Ian were great and did an excellent job. furnace won't be fired up for a bit but they back their install. special kudos to Christine in the office who put up with my calls and was extremely helpful through the whole process! thank you all.
Was this review helpful?  
Showing 1-10 of 1198
  Page 1 of 120

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change