Platinum Home Services, Inc.

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90% Recommended

17 Years In Business

Company Details

Bilingual

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Contact

930 New Boston Road
Fall River, MA 02720

www.platinumontime.com

Hours

Mon: —
Tue: —
Wed: —
Thu: —
Fri: —

Sat: —
Sun: —

View All Details & Credentials

Service Details

Areas of Expertise

Heating
Cooling
Plumbing
Emergency Service

Cities Served

Boston
Providence
Newton
Cambridge
New Bedford
Brockton
Framingham
Cranston
Waltham
Fall River
Scituate
Brookline
Quincy
Dorchester
Middleboro
North Attleboro
Wellesley
North Providence
Hingham
Somerville
Pawtucket
Watertown
Plymouth
Arlington
Buzzards Bay
Needham
Hanover
Taunton
Newport
Somerset
Belmont
Bridgewater
Marshfield
Smithfield
Lakeville
Duxbury
Dedham
North Easton
Medford
East Boston
Braintree
Acushnet
Southborough
Rockland
Westborough
Whitinsville
Woodville
Oxford
Marlborough
Norwell
Roslindale
Middletown
Milton Village
Glendale
Arlington Heights
Berkley
West Medford
East Providence
Blackstone
Minot
Sagamore Beach
Hopedale
Monument Beach
Canton
Franklin
East Freetown
Central Falls
Auburn
Norton
Seekonk
Cohasset
Webster
Mansfield
Upton
North Weymouth
New Town
Waverley
Bryantville
Attleboro
Charlestown
Little Compton
Mattapoisett
North Dighton
Randolph
Rochester
Forestdale
Cumberland
Rumford
Millville
Monponsett
West Bridgewater
Holliston
Brant Rock
Humarock
Forestdale
Dighton
Wayland
Brighton
Sutton
Abington

Product Brands Used

Trane
Goodman
GRUNDFOS Pumps Corporation
Viega
Wolverine Brass, Inc.
Kohler, Delta, Toto

All Services Offered

Heating & Furnace Systems

Gas Furnace - Repair
Gas Boiler or Radiator Heat Repair

Plumbing

Water Heater Repair

View All Offerings and Cities Served

Deals

Cost Information

Free Estimates
Warranty Offered
Credit Cards Accepted

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Ratings

4.3

1204 Verified Reviews

5

770
4

275
3

64
2

35
1

60

Reviews

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Showing 1-10 of 1204 results

5.0 Tony M. Kingston, MA

8/29/2018

Repair or Service a Central Air Conditioning System

Steve was punctual, courteous and professional. Completed getting the AC running in a very short time.

1.0 Agata Y. Needham, MA

8/1/2018

Repair or Service a Central Air Conditioning System

I was specific that on the phone with the company that I didn't want to replace the whole ac unit. Not only did they charge 99$ for a service call that was an estimate of recommendation to replace the whole unit. I guess they fooled me and got away with it. Oh and by the way they could make some repairs that they could not guarantee for only 3,000$ plus. Which is a third of 3 other companies that came out. Home advisor where did you dig this company from????!!!! So dishonest!!!!

Response from Company:

Good Morning, Thank you for your time to review our company sorry you weren't happy with our opinion. As stated on the phone when you called you had 2 other companies recently out and you said, one never called back and you felt the other one was giving you a run around and a high price because he felt he was inconvenienced and you just needed an honest opinion. You also stated when calling in "that the system was old and you just wanted to do a repair to get you by another year or 2" based on the other 2 companies findings . Our technician went out, spent an hour and a half at your home and gave you his honest opinion being that the system was old and being it was the old R22 it wasn't cost effective to repair and it wasn't going to be a guaranteed repair because we were going by the other companies diagnosis. Again I apologize you weren't happy with his findings but the technician spent his time and gave you his honest opinion which is what you stated you wanted on the phone because of your previous 2 experiences.

5.0 Diane O. Brockton, MA

7/28/2018

Repair or Service a Water Heater

Response from Company:

Good Morning, Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.

5.0 Lori W. Walpole, MA

7/16/2018

Repair or Service a Central Air Conditioning System

My AC stopped blowing cold air, so I used Home Advisor to find them. Within 10 minutes of choosing them as my desired pro to come do the job, Platinum Home Services contacted me and sent someone out WITHIN THE HOUR!!!! Best service I think I've received. My AC is running COLD now!! Will use them for all future HVAC needs!

Response from Company:

Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.

4.0 Hiawatha B. Brockton, MA

5/11/2018

Repair Natural Gas or Propane Furnace / Forced Air Heating System

Good job.

Response from Company:

5.0 Ron W. East Walpole, MA

5/1/2018

Repair Natural Gas or Propane Furnace / Forced Air Heating System

Platinum Home Services has been both responsive and professional. Oh yeah, and reasonably priced

Response from Company:

5.0 Khushbu A. Milford, MA

3/22/2018

Repair Natural Gas or Propane Furnace / Forced Air Heating System

Super people. ..great customer care.

Response from Company:

5.0 Penny O. Medford, MA

2/27/2018

Repair Natural Gas or Propane Furnace / Forced Air Heating System

My furnace had inexplicably shut down. They came the same day, figured out the problem and got it working again within the hour.

Response from Company:

5.0 Donald R. Hull, MA

2/26/2018

Repair Natural Gas or Propane Furnace / Forced Air Heating System

They came when they said they would, they were courteous, clean and left with my system working.

5.0 Debra A. Forestdale, MA

2/19/2018

Repair or Service a Boiler or Radiator Heating System

Steve arrived within the window of time given to me. He was a crackerjack ace skilled technician who was able to diagnose the problem with my boiler and fix it. It took a while to figure out what was wrong, but he eventually was able to replace a zone box. This cost me $375, which seemed like a lot, but, I was so happy to have my boiler fixed, that it was worth it for the peace of mind and to get my heating system back up and running.

Response from Company:

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Platinum Home Services, Inc.

Plumbing, Heatng and Cooling

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In Business Since 2006

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All Services Offered

Heating & Furnace Systems

Plumbing

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

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Ratings

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