Platinum Home Services, Inc.

4.34 |1203 Verified Ratings
Write a Review

Platinum Home Services, Inc.

4.34 | 1203 Verified Ratings
Write a Review

888-758-6935

930 New Boston Road
Fall River, MA 02720
 
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Profile
Platinum Home Services, Inc.


OUR QUALITY HAS NO COMPETITION

Platinum Home Services Inc. Plumbing, Air Conditioning, Heating, Drain Cleaning, Handyman Service - Where 100% Customer Satisfaction is our Number One Priority. We are a locally owned and operated company specializing in all your plumbing, heating, and cooling needs. Whether you are looking to replace aging or inefficient heating or cooling systems, or need an emergency plumbing repair, Platinum Home Services is your local expert. We pride ourselves on top quality workmanship from our fully licensed and insured staff, and the job is never done until you, our valued customer, is 100% satisfied. Call us today, and give your home the Platinum treatment!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Boston
  • Providence
  • Newton
  • Cambridge
  • New Bedford
  • Cranston
  • Waltham
  • Brockton
  • Framingham
  • Fall River
  • North Attleboro
  • Dorchester
  • Middleboro
  • Quincy
  • Scituate
  • Brookline
  • Plymouth
  • Hingham
  • Wellesley
  • Pawtucket
  • Arlington
  • North Providence
  • Somerville
  • Watertown
  • Buzzards Bay
  • Dedham
  • Hanover
  • North Easton
  • Belmont
  • Southborough
  • Lakeville
  • Newport
  • Marshfield
  • Braintree
  • Bridgewater
  • Duxbury
  • Acushnet
  • Medford
  • Taunton
  • Smithfield
  • Somerset
  • Needham
  • East Boston
  • Pocasset
  • West Wareham
  • Jamestown
  • Westport
  • Green Harbor
  • Forestdale
  • Wellesley Hills
  • South Dartmouth
  • Upton
  • Fiskeville
  • Dover
  • Medway
  • Norwood
  • Kingston
  • Norwell
  • Sagamore
  • West Bridgewater
  • Westborough
  • Allston
  • Auburn
  • Avon
  • Hanson
  • Millville
  • Chestnut Hill
  • North Grafton
  • Monponsett
  • Tiverton
  • Abington
  • Rockland
  • Wareham
  • Woodville
  • North Scituate
  • North Pembroke
  • Charlton
  • Blackstone
  • East Bridgewater
  • Westport Point
  • Natick
  • North Weymouth
  • Pascoag
  • Sutton
  • Cataumet
  • Foxboro
  • Mansfield
  • Milton
  • Newton Upper Falls
  • Mendon
  • Roslindale
  • Norton
  • Humarock
  • Warwick
  • East Wareham
  • Ashland
  • Hopkinton
  • Whitman
  • Rumford
  • Raynham
  • See All >

Services Offered

Air Conditioning
  • Central A/C Repair
Heating & Furnace Systems
  • Gas Furnace - Repair
Plumbing
  • Water Heater Repair

Areas of Expertise

  • Heating
  • Cooling
  • Plumbing
  • Emergency Service

Product Brands Used

  • Trane
  • Goodman
  • GRUNDFOS Pumps Corporation
  • Viega
  • Wolverine Brass, Inc.
  • Kohler, Delta, Toto

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Description: 1 Year minimum
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2006
Memberships & Affiliations
  • BBB Accredited Business
State Licensing
Trade: Master Plumber
License #: 9119
Expiration: 05-01-2020
Trade: Master Plumber
License #: MP002311
Expiration: 03-31-2019
Awards
  • Platinum Home Services has an A- BBB Rating
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

WE ARE AN ACCREDITED BBB MEMBER WITH AN A- RATING

WE SUPPORT EAST PROVIDENCE PBA

WE SUPPORT BARRINGTON F.O.P. LODGE #18

WE SUPPORT RI DRUG OFFICERS ASSOC.

How We Got Started

I love working in Geographical Location because Reason You Enjoy Working There.

We started in this industry in 1994.

We describe our business as Family owned and operated

 

Photos
Platinum Home Services, Inc.


My Work
1 Projects
Save $75 on installtion of a new 40/50 Gal GAS/EL 6 year (Parts & Labor) Water Heater! Save $75
Save $25 on any services performed. Save $25
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Platinum Home Services, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 1204
  Page 1 of 121
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5.0   |  
Steve was punctual, courteous and professional. Completed getting the AC running in a very short time.
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1.0   |  
I was specific that on the phone with the company that I didn't want to replace the whole ac unit. Not only did they charge 99$ for a service call that was an estimate of recommendation to replace the whole unit. I guess they fooled me and got away with it. Oh and by the way they could make some repairs that they could not guarantee for only 3,000$ plus. Which is a third of 3 other companies that came out. Home advisor where did you dig this company from????!!!! So dishonest!!!!
Response by Platinum Home Services, Inc.: Good Morning, Thank you for your time to review our company sorry you weren't happy with our opinion. As stated on the phone when you called you had 2 other companies recently out and you said, one never called back and you felt the other one was giving you a run around and a high price because he felt he was inconvenienced and you just needed an honest opinion. You also stated when calling in "that the system was old and you just wanted to do a repair to get you by another year or 2" based on the other 2 companies findings . Our technician went out, spent an hour and a half at your home and gave you his honest opinion being that the system was old and being it was the old R22 it wasn't cost effective to repair and it wasn't going to be a guaranteed repair because we were going by the other companies diagnosis. Again I apologize you weren't happy with his findings but the technician spent his time and gave you his honest opinion which is what you stated you wanted on the phone because of your previous 2 experiences.
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5.0   |  
Review by in Brockton, MA
Response by Platinum Home Services, Inc.: Good Morning, Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.
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5.0   |  
Review by in Walpole, MA
Project: Repair or Service a Central Air Conditioning System
My AC stopped blowing cold air, so I used Home Advisor to find them. Within 10 minutes of choosing them as my desired pro to come do the job, Platinum Home Services contacted me and sent someone out WITHIN THE HOUR!!!! Best service I think I've received. My AC is running COLD now!! Will use them for all future HVAC needs!
Response by Platinum Home Services, Inc.: Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.
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4.0   |  
Review by in Brockton, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Good job.
Response by Platinum Home Services, Inc.: Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.
Was this review helpful?  
5.0   |  
Review by in East Walpole, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Platinum Home Services has been both responsive and professional. Oh yeah, and reasonably priced
Response by Platinum Home Services, Inc.: Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.
Was this review helpful?  
5.0   |  
Review by in Milford, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Super people. ..great customer care.
Response by Platinum Home Services, Inc.: Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.
Was this review helpful?  
5.0   |  
Review by in Medford, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
My furnace had inexplicably shut down. They came the same day, figured out the problem and got it working again within the hour.
Response by Platinum Home Services, Inc.: Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.
Was this review helpful?  
5.0   |  
Review by in Hull, MA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They came when they said they would, they were courteous, clean and left with my system working.
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5.0   |  
Steve arrived within the window of time given to me. He was a crackerjack ace skilled technician who was able to diagnose the problem with my boiler and fix it. It took a while to figure out what was wrong, but he eventually was able to replace a zone box. This cost me $375, which seemed like a lot, but, I was so happy to have my boiler fixed, that it was worth it for the peace of mind and to get my heating system back up and running.
Response by Platinum Home Services, Inc.: Hello, and thank you for taking the time to view our company we are happy to hear you were pleased with our services. Please remember to visit us on line for special promotions and coupons if you are ever in need of future services.
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Showing 1-10 of 1204
  Page 1 of 121

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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