Platinum Exteriors & Insulation Products

4.58 |34 Verified Ratings
Write a Review

Platinum Exteriors & Insulation Products

4.58 | 34 Verified Ratings
Write a Review

937-262-7218

404 Winston Avenue
Dayton, OH 45403
 
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Profile
Platinum Exteriors & Insulation Products


Live Comfortable for Less with Platinum Exteriors & Insulation

A company's reputation is the most important component of their success. We have a reputation for providing superior craftsmanship and have an unmatched eye for detail when it comes to home exteriors. Every single employee at Platinum Exteriors is required to act with integrity and conduct business in a consistent, ethical manner. It is these high standards and procedures that create the cornerstone of our company. Our qualified home improvement team specializes in: Whole-house insulation, Roofing, Windows, Vinyl Siding. Our team of certified specialists provides home improvement services to Dayton and Southwest Ohio. Our staff knows that by providing you with the quality home exteriors, insulation products, and customer service you deserve, we will continue to grow and thrive in the home improvement industry.

Achievements

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Quick Facts

Business Hours
Monday:
9:00 AM to 4:00 PM
Tuesday:
9:00 AM to 4:00 PM
Wednesday:
9:00 AM to 4:00 PM
Thursday:
9:00 AM to 4:00 PM
Friday:
9:00 AM to 4:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Description: Golden Pledge Warranty
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2010
Memberships & Affiliations
  • Vectren Energy Approved Contractor
  • Better Business Bureau Accredited Business
Green Certifications
  • Energy Auditors - RESNET Accredited BOP Provider
  • EnergyStar.gov - Home Performance with energy Star
  • BPI Certified
Awards
  • HomeAdvisor Elite Pro Contractor
  • BBB 2013, 2015 Integrity Eclipse Award Nominee
  • GAF Master Elite Roofing Contractor2013-Present
  • GAF Triple Excellence Award 2015, 2016
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

GAF Roofs for Troops

 

Photos
Platinum Exteriors & Insulation Products


My Work
10 Projects
Free Offer! Get up to $1550 free when Air sealing and insulation Free Offer!
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Ratings & Reviews
Platinum Exteriors & Insulation Products

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 34
  Page 1 of 4
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4.0   |  
Overall good work.
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2.5   |  
I posted a review several weeks back and it still has not been posted. The first part of the work was fine, but the second part was over priced and not what we talked about. They quoted me a price to install an attic power vent, set a date, and said they couldn't do it because they aren't good enough as roofers to warranty their work. Told me they would find an acceptable vent then install it, but after 5-6 calls from me with no return calls I had to find another company who got to it in less than a week, installed it and fully warranted it to not break or they would fix it.
Response by Platinum Exteriors & Insulation Products: This customer requested work to be done that was out of Platinum Exteriors normal scope of work. Platinum Exteriors doesn't offer power vent products or install services. The consultant he met with later informed him that we wouldn't be interested in taking on the request of installing a power vent in his attic. He had the contracted work completed which was R-19 insulation installed along his rim joist. Platinum Exterior is rated Master Elite in the GAF roofing program. The skill of our roofing crew has nothing to do with turning down work that we don't offer as a service. The customer did make 5-6 calls continuing to request that Platinum Exteriors install a power vent in his attic and we declined to take on this project each time. This customer also failed to mention that we had done work for him prior to this project that he was very happy with. Thats why he had us out a second time to do the rim joist. I'm not sure why a customer that received a great install and fair value on two separate contracts would make such an effort to damage Platinum Exteriors reputation. We are happy he was able to locate a company to get his power vent installed. I would like to see this review updated to accurately reflect The quality of work, customer service he received and will continue to receive as a valued customer and the value for his money.
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0.5   |  02-28-2018
Review by Robert S. in Clayton, OH
It's been a year since I signed a contract with Mr. Brooks and Platinum to replace my roof and gutters. The work was not completed within the timeline of the contract and communication was very poor. Mr. Brooks still has not delivered all of the shingles he promised and has not repaired damage due to the installation. The most disturbing part of dealing with Platinum was the lack of communication. Mr. Brooks apparently hired a subcontractor to complete the installation of the gutters without my knowledge and then proceeded not to pay them. The gutter company (Craft Construction) then filed false liens on my property. I had already paid Mr. Brooks and Platinum in full and received lien releases. I have had to hire attorneys to get the lien removed from my property. I would not trust Mr. Brooks even though he acts professional.
Response by Platinum Exteriors & Insulation Products: The work was completed as contracted. The issue that took place with Craft Construction was a deliberate attempt to sabotage the Platinum Exterior reputation. Johnathon Rice is the owner of Craft Constructions and his father owns Universal Insulation a competing business and wanted to ruin Platinum Exteriors name. Payments were offered to Craft Construction to pay off the balance on the gutter work that was done and those payments were refused and Mr. Schreel was present when the attempt was made as he stood next to Mr. Brooks and listened while the call was on speaker phone. Craft Construction did falsify documents to place a lien on Mr Schreels home. This was an unfortunate series of events that was out of our control. Craft Construction has never stepped foot on a job site after this series of events took place. Craft Construction has been paid and all of this was communicated to Mr. Schreel. The level of communication that Mr. Brooks had with Mr. Schreel was ongoing because of the situation with Craft Construction. Mr. Brooks is very responsive to all Platinum Exterior customers and takes great pride in the work that is done. Mr. Schreel did ask if we would leave an extra bundle of shingles behind. That request was fulfilled and the shingles were used to replace a small section that the home owner didn't like the look of. Timeline 3/1/17 signed contract the homeowner was given a 3-6 weeks estimated date of install (weather permitting). Date of install was 5/3/17 so the timeline did run over a few weeks due to weather. Mr. Schreel has since went out of his way to make sure he can ruin the Platinum Exterior name via online reviews. He has even went to the trouble of stopping at an active job site in order to try and smear the companies reputation with a home owner who was completely satisfied. Mr. Schreel will always be treated with respect and his warranty will be honored. If Mr. Schreel has any further issues we would like the opportunity to resolve them.
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5.0   |  
Review by in Dayton, OH
Mr. Brooks came to my home and provided me a detailed estimate on what it would take to replace my roof. After moving forward with the contract his crew was out in two weeks and was able to do the tear off and replacement of my roof in a single day. There was nothing left behind after they finished and I like that they paid attention to my landscaping and nothing on my property was damaged. Mr. Brooks was even on site observing the job and making sure every detail was perfect. This is the third different job I have had Platinum do and they continue to impress me more each time.
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5.0   |  
Review by in Dayton, OH
A job well done! The workers were very polite and answered all of my questions. They cleaned up around my house really well, which is a tough task when insulating walls. The office staff were great as well the couple of times that I called.
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4.0   |  
A little slow getting started. Good work.
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5.0   |  
High quality company, arrived at time and date specified. The five person crew finished the job quickly and efficiently.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Dayton, OH
The whole experience was great, from Brent coming to give me the estimate to the owner of the company doing a follow up after the work was done. The crew did a great job of cleaning up. I could not find one nail or piece of tar paper any where. I could not find a better choice for quality of shingles or the 25 year warranty on workmanship for the price I was quoted.
Response by Platinum Exteriors & Insulation Products: Cheryl, Thank you for your kind comments. Happy we could help and from all of us at Platinum we thank you for choosing our team. JB

2 of 2 users found this review helpful.

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5.0   |  
Review by in Dayton, OH
Platinum was Excellent! One of the best companies we have delt with for any project or purchase. They insulated our crawlspace and added additional blown-in insulation into the attic. Big or small they will treat you and your project like it was their own! From the initial estimate appointment to the installation and clean up, they were professional, courteous, and knowledgeable. The installation crew was AWESOME! They were timely in their work getting the job done quickly but thoroughly. They were articulate and we felt very comfortable and at ease with them in our home. Typically with a "home improvement/construction" company the office and administration people are knowledgeable but the installation crew can sometimes be a little less "professional". Not so with Platinum, the install crew was educated and professional; they knew what they were doing and had manners that would make any mother proud. When we lived in another state we had insulation blown into our attic by another company. The mess they created and left literally took days for us to clean up. The installation crew from Platinum left the areas clean and didn't scatter dust, mess, or dirt throughout the house. I would hire Platinum again for ANY project in a heartbeat! I would highly recommend them to anyone who is seeking a HIGH Quality job done with quality products at an outstanding price! You don't often get more than you pay for but that is exactly what you get with Platinum. The old adage of giving 100% on everything you do is evident in the ideology of Platinum Exteriors.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Dayton, OH
This was a very big roofing project for the Eagle Highlands Homeowners Association in Fairborn, just off Zink road. It involved complete replacement of the roofs on 7 condominium buildings totaling 41,000 square feet . As President of the Association, it was my job, along with the board, to obtain bids and select a roofing contractor for the job. Platinum had the best proposal, best warranty, and best price among the 5 bids we obtained. Also, they are a Veteran-Owned Small Business. Performance on the job was absolutely outstanding. The roofs were quite old, and had two layers of existing shingles, and lots of roof damage. One of workers almost fell through as the underlying structure was rotten. 108 of the underlying roof structures had to be replaced, along with all the roof vents and metal trim. The work was superb. Another big advantage with Platinum, is that they are a GAF Master Elite Roofing Contractor. This means the roof materials and installation warranty is backed by GAF. James and his team did an outstanding job analyzing the requirements, planning, and executing the project. We highly recommend you consider Platinum for your roofing project.

1 of 1 users found this review helpful.

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Showing 1-10 of 34
  Page 1 of 4

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