Poplar Roofing & Construction, LLC

4.48 |10 Verified Ratings
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Poplar Roofing & Construction, LLC

4.48 | 10 Verified Ratings
Write a Review

812-391-1098

236 South 21st Street
Terre Haute, IN 47803
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Profile
Poplar Roofing & Construction, LLC


We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed, there will be no question on who to call. Check out our reviews from satisfied clients. Give us a call today so we can answer all of your questions. Satisfaction guaranteed!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Terre Haute
  • New Goshen
  • Fontanet
  • Pimento
  • Jasonville
  • Coalmont
  • Prairie Creek
  • Staunton
  • Knightsville
  • Brazil
  • Riley
  • Saint Mary of the Woods
  • Bridgeton
  • Hymera
  • Farmersburg
  • Clay City
  • Poland
  • Carbon
  • Reelsville
  • Universal
  • Shelburn
  • West Terre Haute
  • Prairieton
  • Rosedale
  • Harmony
  • Centerpoint
  • Cory
  • Bowling Green
  • Clinton
  • Shepardsville
  • Mecca
  • Saint Bernice
  • Seelyville
  • Lewis
  • Blanford
  • See All >

Services Offered

Home Inspection
  • Roofing Inspection
Roofing
  • Asphalt Shingle Roof Install
  • Asphalt Shingle Roof Repair

Areas of Expertise

  • Residential Roofing

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2012
Insurance
Type: General Liability
Amount:
Expiration: 08-05-2019
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

Sponsor for Farmersburg Youth League Baseball

Sponsor for Hunger Bust Walk in West Terre Haute

Sponsor for Indiana Terror softball (Terre Haute-based)

 
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Ratings & Reviews
Poplar Roofing & Construction, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 10
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5.0   |  
awesome job
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5.0   |  
The owner is very pleasant, knowledgeable and easy to work with. ItÂ’s nice doing business with an intelligent , trustworthy person.
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5.0   |  
Very pleased with Poplar Roofing. They did an excellent job. Excellent customer service from start to finish. Trusted and professional. Would highly recommend these guys to anyone.
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5.0   |  
Review by in West Terre Haute, IN
They went above and beyond to repair some spots that I did not know about. Very professional and excellent quality work.
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4.5   |  
Review by in Farmersburg, IN
They showed up on time, did a good job, and stayed within the estimate. If I have future roofing problems, I will call on them again.
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0.5   |  03-07-2018
This company received a half star only because I could not leave them without any. We originally had the salesman from Poplar out to get on estimate on roofing-which was extremely expensive. The salesman made several phone calls and home visits trying to win our business. We decided on waiting on the roof but gave in to letting Poplar replace our gutters. They were a bit more expensive than other places, but we heard a great sales pitch about the quality of their work and how the crew cleans up afterwards thus convincing us to hire them. The crew that showed up wasn't even Poplar construction, but rather a 3rd party crew contracted to do the work. We had left instructions both with our salesman and the crew regarding how we wanted the down spout installed in the front of our house. Three times we told 3 different people and it was not done the way we had asked. The gutters in the front of our home are pitched horribly and the view from the front of our home now looks like they are falling off. Not to mention, we spent the next week afterwards picking up nails in our driveway and old gutter clips lying everywhere around our house (so much for the sales pitch about the clean up). We were supposed to have leaf guards installed in the top most part of our tri-level home. The crew left without installing the leaf guards stating they would be back. That was 2 weeks ago....no phone call or any word from this company since. Even more ironic-the salesman who was so insistent on calling and visiting-haven't heard a peep from him in 2 weeks either. If I could stop payment on this company I would. The front of my home looks absolutely horrible as if it's been neglected and falling apart. When your home looks better before paying out money to "fix" it than afterwards, something needs to be done about the company at fault. I would not recommend this company to build a dog house at this point. Beware !!!!..Update...This is my 3rd review of this company. The ifrst wasnt favorable, the 2nd was posted as favorable due to the fact they were trying to fix their mistakes. Now, as of May 9th 2018 (2 months after this project was started) Poplar HAS NOT finished the job. TERRIBLE material along with poor workmanship. Can't say much for the people they hire. If there was a way to upload pictures of their TERRIBLE work, I would do so!! Tired of getting excuses as to why this is not completed!!
Response by Poplar Roofing & Construction, LLC: Poplar Roofing & Construction takes concerns from our clients very seriously. But there are simply so many inaccuracies in the above review that we as a company are very frustrated by these untrue statements and exaggerations. We are a roofing company. We first received a HomeAdvisor request for a roof estimate for this client, but were told upon arrival (before providing a roof estimate), that the customer wanted only gutters. We explained it best to wait for new gutters until after a new roof, whenever that might be. We were not aggressive in our sales practices. But the homeowner had just purchased the house, disliked the sun-faded gutters, and insisted on gutters before the roof. We accepted the job. To our knowledge, there is no roofing company in Terre Haute that uses their roofers to install gutters. Terre Haute has several seamless gutter companies, and we partner with the best - one that has been in business since the 1960s. We are upfront and clear about this to our clients. Because of the volume of roof work we do (many roof customers ask for gutters), our gutter partners performs as many as 5 gutter jobs a week for us. They are contracted to perform all our gutter jobs, just as a homebuilder might have his routine excavator or plumber. They are not a random "3rd party." And because our primary business is roofing, we rarely mark-up gutter prices or make anything ourselves on gutter jobs. We perform gutter jobs with our partner as a service to customers who want one-stop shopping. This client says he told 3 people how he wanted the gutter installed. At the time of gutter installation, he and his wife had only met or ever spoken to one of our employees. The initial dissatisfaction with the new gutters was that they were "hung too low" making the old drip edge (trim that draws water from the roof to the gutters) more visible. The homeowners said the old drip edge made their roof look old and unmaintained. The roof was old and unmaintained. And the wood decking under the roof was rotting, because the old gutters had been hung too high by a previous gutter company. When gutters are hung to high, they do hide the drip edge, but they also push up on the roof, causing roof problems. These customers bashed us for doing the work properly, without themselves understanding how gutters, drip edge and roofing work together to keep a house dry. Part of the above review is from that initial day. They asked us to raise the gutters back to their original height. We warned them against it, but they insisted. A few weeks later, they called us about the roof leaking near the eaves. This was because we had followed their request to hang the gutters high again - against our recommendation. We pulled up some shingles and were able to show them rotted wood and even holes in the decking that had clearly existed for years. The favorable review below from 2/27/18 explains what happened next, highlighting the homeowners' satisfaction with how we h
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5.0   |  
We had some issues with new gutters installed, but the owner, Matt, and the salesman, Phil, worked with us to get these issues resolved to our satisfaction. We then went forward in hiring Poplar to install our new roof. They had our old roof torn down and our new roof installed in 1 day. Their work and clean up was exceptional. We would definitely highly recommend Poplar and would hire again for other work.
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5.0   |  
Review by in Terre Haute, IN
This company was very knowledgeable and professional. The work was started and finished in a timely manner and it looks great. I would hire them again for a job that I need done.
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5.0   |  
Review by
Project: Install or Repair a Roof
We as the homeowner could not be happier with the work. They are very professional and the crew was nice, courteous and cleaned up all their work. Matt explained everything fully and went above and beyond what any contractor should do.
5.0   |  
Review by
Project: Install or Repair a Roof
They were very helpful, and very nice. They answered all my questions. I chose them out of the 3 quotes for the job and I chose them Highly recommend them.
Showing 1-10 of 10
  Page 1 of 1  

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