Preferred Home Services, LLC

Matt Morris was the technician that came out to check my AC unit. He was very polite and professional the entire time and explained everything that was going on with my AC. I felt very comfortable with him in my home, he was on time, and he helped resolve the issue. I'll definitely go with Preferred Home Services again.

Cody stopped by to repair a water heater leak and warned us turning off water to the house may cause the galvanize pipe in the attic to leak once it comes back on. It did 30 minutes after they left but I called and he came right back, after hours, and fixed the leak in my attic too. Did a great job and we were able to leave the water on for the whole house and take showers the next day! Great job and thanks for coming back to fix the leak!

They showed up when promised, performed quality work for the rate quoted, and cleaned up after themselves. Great job!

Oh my goodness! What great customer service!!!! Today Matthew with Preferred Home Services came out to my property to work on my AC unit. Matthew was able to identify the problem within minutes. He’s so knowledgeable, I can tell that he's very experienced in his industry. While working on my issue Matthew was able to identify a couple other issues he brought them to my attention. I appreciate that more than he’ll ever know. He was so patient to explain every issue to me and ensure that he was explaining things in a way that would not go over my head, nothing too technical I now have a very good understanding of what is needed. Although the solution for my issue is outside of PHS scope, Matthew explained to me that I would need to have an electrician to come out. He told me exactly what is needed and what to expect price wise. I sincerely appreciate that, because I have many experiences where people have tried to take advantage of women simply because we may not be familiar with the work that's being performed…so thank you thank you thank you to Preferred Home Services and sending Matthew out on this Veteran's day. I appreciate everything and I will definitely be using this company in the future for any of my AC needs. It’s so refreshing to encounter honest contractors/servicemen….honesty is priceless and greatly appreciated.

Great people! I plan to hire again.

Preferred Home services provided me with expedited, professional, quality, and reasonably priced roof repair. I'm beyond pleased with the outcome. I highly recommend this company.

Thank you Matt Bankston for helping an elderly woman in need of emergency roof repairs. Matt was kind, courteous and will be referring him to my friends. - Marie Pawlak Whitney

Very quick response, they were at my house within an hour or so.

Simply, PHS did what they said they would do for the estimate provided. When I said I wanted an equipment upgrade, they charged only cost. Great teamwork on the job. I am an engineer and know I am a PITA with questions. Cody answered all of them with no problem, much appreciated. Highly recommended.