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94% Recommended
36 Years In Business
Company Details
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Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Service Details
Areas of Expertise
- Recovery Service - Water Removal
- Toxicity and Mold - Removal
- Carpet Cleaning
- Tile & Grout Cleaning
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Credit Cards Accepted
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Save $50
Save $50 on Carpet Cleaning - Spend $250.00 and get $50.00 O ...
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Save 20%
Save 20% on In-Plant Area Rug Cleaning with In-Home Cleaning ...
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Free Offer
Free Offer! Get Every Third Room free when You have 2 other ...
Reviews
Write a Review
Showing 1-10 of 18 results
5.0
Patrice B.
West Haven, CT
10/6/2017
The worker did a great job. He was on time and very courteous. Will definitely use again. I would recommend.
2.5
Lois L.
Stamford, CT
9/8/2017
I hired them to clean my sofa and they came to do the work. Then after the fact I realized they had not applied a stain resistant treatment. When I called to inquire they said that would cost extra. The extra was expensive and they should have been upfront and told me this in the beginning.
Response from Company:
Lois, Thank you so much for providing us with feedback on your cleaning experience with our company. Your feedback is important so that we can make changes to our systems to ensure that all of our clients have an outstanding service experience. My most sincere apologies that we did not provide that kind of service for you. I have reviewed your file and found that Barbara in our office had called you the day after the cleaning of your upholstery. From the notes it appears that when she spoke with you there was discussion regarding protector for your sofa. The notes read that Barbara offered you a 10% discount as an apology for not asking you if you would like to have protector applied. We then returned and applied protector at that discounted rate and provided you with a One-Year Spot Free Warranty for that piece of upholstery. Again, my most sincere apologies that you were unhappy with our service. I invite you to call me directly the next time that you are in need of cleaning and I will personally facilitate your job. Best Regards, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems
4.5
Sam C.
North Haven, CT
9/5/2017
Nice work. Carpets look great.
Response from Company:
Sam, Thank you so much for the great feedback. I am so happy that you were pleased with our service. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems
5.0
Terri N.
Milford, CT
8/29/2017
Response from Company:
Terri, Thank you very much for the rating that you gave my company. We always appreciate feedback from our clients. We look forward to working with you again. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems
4.0
Middletown, CT
8/13/2017
All appts were kept as scheduled. Although I was given a 10-12 window, I received a call before 10 to advise that they'd be at my house around 10:30'sh and they were.
Response from Company:
Thank you for your review, we truly appreciate your feedback. I noticed that we only achieved a 3.5 on quality. I would love to know what could have been done to achieve a better rating. Due to the fact that this review does not include a name I invite you to call our office so that we can discuss this and I can make any necessary adjustments to our process. I can be reached in the office at (203) 888-5560. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems
5.0
Laura W.
Bristol, CT
7/24/2017
Great communication beforehand to set up apponitment, very courteous. Upon arriving, efficient, respectful, professional, a very humid day and no complaints - outstanding.
Response from Company:
Laura, Thank you for your review. We hope to work with you again in the future. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems
5.0
Sheila T.
New Haven, CT
7/14/2017
They arrived on time, were courteous, and did an excellent job.
Response from Company:
Thank you Shelia!
4.5
James M.
Meriden, CT
7/7/2017
Response from Company:
James, thank you for your feedback.
5.0
Marilyn K.
Hamden, CT
6/25/2017
They're more expensive than other rug cleaners but that being said, it was worth every penny from start to finish. We'll use them every time we need our rugs cleaned...for sure.
Response from Company:
Marilyn, We so appreciate your wonderful comments. We look forward to working with you again. Thank you, Amy Prihoda Owner Professional Carpet Systems & Professional Restoration Systems
5.0
Peter G.
Bristol, CT
6/3/2017
They called the day before to confirm time of service, arrived promptly, and did an excellent job.
Response from Company:
Thank you Peter!!
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