PuroClean Emergency Restoration Services

4.63 | 19 Verified Ratings
Write a Review

PuroClean Emergency Restoration Services

4.63 | 19 Verified Ratings
Write a Review

866-934-7876

21800 Town Center Plaza, Suite 266A-650
Sterling, VA 20165
 
Share
Your use of our services is governed by our Terms & Conditions

Profile
PuroClean Emergency Restoration Services


The Paramedics of Property Damage

When property damage occurs, PuroClean Emergency Property Specialists provide fast, dependable, 24-hour service, 7 days a week. Our professionals are trained and certified to resolve the situation quickly, restoring your property to pre-loss condition efficiently and professionally. We do more than clean up after a property disaster. Our response to every emergency provides a combination of exceptional property mitigation and restoration services, delivered with compassion and respect for all involved. Coping with any kind of property loss can be devastating. It is an experience that affects families on both a material and emotional level with the loss of property as well as the loss of a sense of security and safety. We understand that responding to property emergencies is more than restoring the damage. Behind every loss is a homeowner who needs consolation or a business owner who is struggling to minimize downtime.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Arlington
  • Alexandria
  • Fairfax
  • Springfield
  • Herndon
  • McLean
  • Reston
  • Vienna
  • Manassas
  • Falls Church
  • Dulles
  • Merrifield
  • Sterling
  • Woodbridge
  • Ashburn
  • Leesburg
  • Chantilly
  • Warrenton
  • Purcellville
  • Centreville
  • Upperville
  • Burke
  • Middleburg
  • Gainesville
  • Lorton
  • Hamilton
  • Haymarket
  • Oakton
  • Round Hill
  • Dumfries
  • Nokesville
  • Clifton
  • Bristow
  • Newington
  • Paeonian Springs
  • Broad Run
  • Aldie
  • Waterford
  • Lincoln
  • Philomont
  • Fort Belvoir
  • Greenway
  • Great Falls
  • Lovettsville
  • Annandale
  • Mount Vernon
  • Fairfax Station
  • Catharpin
  • Dunn Loring
  • See All >

Services Offered

Disaster Recovery Services
  • Water Removal Recovery
Mold & Asbestos Services
  • Toxicity & Mold Removal

Areas of Expertise

  • Water Extraction and Dry-out Services Using PuroClean Quick Dry System
  • Fire and Smoke Damage Restoration
  • Water Damage Restoration
  • BioHazard Remediation
  • Mold Remediation

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2008
Memberships & Affiliations
  • Institute of Inspection Cleaning and Restoration Certification (IICRC)
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
PuroClean Emergency Restoration Services


My Work
2 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
PuroClean Emergency Restoration Services

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 19
  Page 1 of 2
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Ashburn, VA
Just recently I found myself in the position of needing a mold remediation company. My situation was very serious. Like everyone, I turned to the internet to research companies. Home Advisors put me in touch with 6 choices. After talking to 4, I settled on 2 to actually come to the house and give me an estimate. In the end I chose Ed Ketchoyian of PuroClean, in Sterling, VA. He was very knowledgeable and professional when assessing the situation. His estimate was more than reasonable. He appreciated the fact that I needed help as soon as possible and worked me into his already busy schedule within a few days of his visit. His team of 3 arrived on time and completed the job in approximately 4 hours. They had to remove moldy drywall that was damaged by a faulty dryer vent connection, causing condensation to drip and subsequently mold. They also set up a heavy industrial air scrubber and a dehumidifier. Mr. Ketchoyian also had one very good suggestion and contact. He highly recommended that I hire Mary Clancy, an industrial hygienist, of Secure Environmental, to evaluate the quality of the air once the remediation was completed. Ms. Clancy came the next day, and unbeknownst to all of us, there was another area of mold that was not easily visible. Ms. Clancy's trained eye located the hidden problem and also identified two other issues in the house that was contributing to mold, where no water was present, and the high humidity in the house. Thank you Mr. Ketchoyian for recommending Ms. Clancy. Mr. Ketchoyhian of PuroClean is very concerned with conflicts of interest and warned me of companies that want to do more than the scope of mold remediation. I very much appreciated his advice, which also led me to choose PuroClean for the job. PuroClean and Secure Environmental are in no way affiliated with one another, but work compatibly to make sure the problem is resolved so that the build back can be completed. I would recommend Ed Ketchoyian, PuroClean of Sterling, VA and Mary Clancy, Secure Environmental, without hesitation. Paula J.
Was this review helpful?  
5.0   |  
Review by in Nokesville, VA
I LOVE PuroClean. The customer service was outstanding. Ed has been fabulous about inspecting my home. Charles and Derek came out to do they work and they were AMAZING. Charles came alone the first two days and he was so thorough. You'd be lucky to have this team take care of you!
Was this review helpful?  
5.0   |  
Review by in Ashburn, VA
We found out that our hot water heater in our finished basement had been leaking slowly for some time. Mold had built up on two walls, but was hidden behind bookshelves, so we didn't notice the problem until we saw the floor looked funny. I called PuroClean on the recommendation of a friend. The PuroClean folks were fantastic! When I called, Ed answered and was very professional and friendly, and so was the team that came to perform the mold remediation. Everything was done correctly and quickly! They set up a containment area. The wall portions were removed along with the entire floor. They then removed any remaining mold, cleaned out the air ducts, set up air scrubbers and totally cleaned up behind themselves. I really appreciate the work that PuroClean did for us. Thanks, Ed and team!
Was this review helpful?  
5.0   |  
Review by in Centreville, VA
Outstanding customer service. Extremely knowledgeable and honest.
Was this review helpful?  
5.0   |  
Review by in Manassas, VA
They were very fair and nice to work with .
Was this review helpful?  
4.5   |  
Review by in Burke, VA
They were very professional and answered all my questions. They clearly explained what was involved and did a good job.
Was this review helpful?  
4.5   |  
Review by in Alexandria, VA
He really was honest and was willing to be flexible to our schedule. The crew could have been a little more careful but the owner was very conscientious to take care of it.

0 of 1 users found this review helpful.

Was this review helpful?  
4.5   |  
Review by in Sterling, VA
Great service! They were quick and efficient at resolving our mold issue.

0 of 1 users found this review helpful.

Was this review helpful?  
5.0   |  
Review by in Woodbridge, VA
The guys @ Puro Clean were very thorough. EXCELLENT work! Was very happy with their quality of work and professionalism. Would highly recomend them to friends and family.

0 of 1 users found this review helpful.

Was this review helpful?  
4.67   |  
Review by in Reston, VA
Friendly and efficient
Was this review helpful?  
Showing 1-10 of 19
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required