Quality One Service, LLC

4.57 |33 Verified Ratings
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Quality One Service, LLC

4.57 | 33 Verified Ratings
Write a Review


6780 Hanover Street
Bethlehem, PA 18017
Your use of our services is governed by our Terms & Conditions

Quality One Service, LLC

Quality One Service- Where Quality is our first name

We are a locally owned and operated roofing and construction business that values honesty and integrity and treats your home or business as if it were our own. We are experts in all aspects of roofing projects and our services are customizable to each individual project. We specialize in both installations and replacements. In addition to roofing you will find a Quality One Service LLC has the resources to handle any job on your property. Being in the property rental business for 20 years we've learned that fitting the right professional with the right job is essential. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction! Visit us at our website qualityoneservice.com


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Service Area

  • Bethlehem
  • Allentown
  • Easton
  • Lehigh Valley
  • Northampton
  • Nazareth
  • Whitehall
  • Catasauqua

Services Offered

Disaster Recovery Services
  • Storm or Wind Damage Recovery
  • Seamless Metal Gutter Repair
  • Asphalt Shingle Roof Repair
  • Natural Slate Roof Repair

Areas of Expertise

  • Roofing Installs, roof repairs, shingle, metal, epdm rubber and slate
  • Siding- vinyl, steel, replacement windows
  • Seamless Gutters

Product Brands Used

  • CertainTeed (Bufftech)
  • Dupont
  • Elk Corp
  • GAF
  • IKO
  • LeafGuard
  • Owens Corning
  • Atlas, 032 Gutter Strength seamless, Guerrilla strength hidden hangers
  • Alside
  • CertainTeed
  • LP
  • Velux Skylights
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Materials
  • Trip Charge
  • Warranty Description: We offer a 10 year labor warranty on all full roof replacements, Quality One Service is also a preferred contractor of choice with most national manufactures. This allows us an opportunity to offer you the very best coverage's..
  • Credit Cards Accepted
  • Bilingual


In Business Since: 1990
Memberships & Affiliations
  • National Roofing Contractors Association (NRCA)
Green Certifications
  • Aggregate Recycling asphalt shingle disposal
Type: General Liability
Expiration: 06-18-2019
  • Habitat For Humanity Supporter
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Support Allentown Rescue Mission

How We Got Started

I chose to work in this industry because with over 25 years experience in working with realestate and renovation I found a need for quality work at a fair price..

We started in this industry in 1996.

We describe our business as Family owned and operated

Who will be doing the work at the home or business?

At quality one service you will get the trained professional that's just right for the job.


Quality One Service, LLC

My Work
4 Projects
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Ratings & Reviews
Quality One Service, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 33
  Page 1 of 4
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0.5   |  01-03-2019
Beware of this business. Has the mouth to get your attention to hire him to do your work, but the services he performs are horrible. Ripped off my insurance company but never fixed my roof. My roof still leaks and it's been over a year. Claims that he is locally owned and operated but bring's in scab's from New Jersey. Never pulled a permit for my home. Said I would have to pay him more money to fix his mess up when my insurance paid him just under $20,000 for a 825 sf roof. Promises you loads of things he's going to do then does the minimal thing with the cheapest materials. Took the man to the magistrate and we won that case, but the day we were at the magistrate his lawyer threatened us. Saying if the judgement was for us he would keep taking us to court until he got a verdict in the favor of the roofer. Could not provide the magistrate with a license number or insurance policy number for his business. The only reason there is 1/2 a star on this posting is because you cannot post a review without at least 1/2 a star. This business deserves no stars. Please don't be fooled by this business.
Response by Quality One Service, LLC: Debbie, I'd like to thank you for sharing the experience that you had with my company. I don't share the same views as you do, with that said everyone is entitled to be heard. So, in the interest of freedom of speech may your voice be heard. The true nature of one's character cannot be based on simply one person's view but the collectivity as a whole.
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5.0   |  
Review by in Allentown, PA
He was easy to get ahold of and the workers he sent were friendly and they did well.
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5.0   |  
Review by in Walnutport, PA
Project: Repair a Natural Slate Roof
David got in touch with me right away regarding the problem with our slate roof that caused water to leak into and damage our house. He set up a time to come look at it and even did the repairs on a Sunday! We have not had a water problem since!
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4.5   |  
Review by in Nazareth, PA
David was very nice and personable. To be fair, I can't see up on the roof to judge quality of work. The cost quoted was higher than my other two quotes but David was more available. I did appreciate that and I had the work done by his roofer for that reason and for his good customer service skills.
Response by Quality One Service, LLC: I'd like to begin by thanking you for the opportunity to perform the work on your roof repair. I'd like to also thank you for taking the opportunity to share your experience. Not only are you helping potential customers decide who to choose when having a roof repair or replacement but your helping me the owner. I look forward to hearing from you on your next project. Cheers
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5.0   |  
Response by Quality One Service, LLC: Chris thank you very much for the 5 Star review. I want to let you know that Quality One Service believes you are a 5 Star Customer!! Thanks for your business!!
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5.0   |  
Review by in Bethlehem, PA
Great team did a wonderful job
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4.0   |  
Review by in Nazareth, PA
Showed up quickly to fix roof.
Response by Quality One Service, LLC: Thank you Huda.. It was a pleasure working for you.
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5.0   |  
Review by in Bethlehem, PA
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3.0   |  
I will go over two points: 1- I Will be clear stating that they did the job I hired them for. I was satisfied until what happened after that ( see below) 2- The initial agreement was that they didn't expect anybody to be home and they would leave an invoice, my wife is at home but when she offered paying with the credit card they asked for a check and so I told her that I will send it by mail ( we had our reason). Due to my busy schedule I forgot to send the check till after three days, then two days after I receive an email From the manager that I have to pay another $50 as a late fee ( that's more than 20% of my original invoice dues), And in that email he kept questioning why my wife did not pay them at the door. I feel the whole thing is so Strange. Not professional at all. I will never hire them again for this reason. I'm a person who pays all his bills in full right away but three days delay shouldn't be causing back-and-forth emails and a rip off late fee, Especially that he offered the invoice, they didn't except credit card at the beginning, and he didn't disclose a late fee amount on his first invoice.
Response by Quality One Service, LLC: Mr. Malek M. [Consumer name withheld at their request], I wanted to thank you for the opportunity to earn your business. I will certainly review my policy and make any adjustments accordingly. I feel as if we may have gotten off on the wrong foot from the beginning. During our first call you had overly simplified what was needed to be done on your roof and I felt as if you were price shopping over the phone. You stated you lived there for 15 years. When we arrived we were shocked to see the work that was previously performed on your home. It appeared as if someone just haphazardly emptied some tubes of calk onto the roof. This could clearly be seen from the ground. So, when we were expecting to change out a 3 oz rubber gasket on the roof to tearing up and replacing shingles I felt as if we were misled. During our second call you advised me you had just moved into the home. That was the second flag. When we spoke on the phone you advised no one would be home for payment. I informed you no problem and we were gracious enough to supply you with terms. However, this was not the case someone was home and able to pay us at the end of the job but payment was not provided. We attempt to supply our customers with the very best service. There is a limit. As of today we still have not received payment for the job that we performed. The payment address is within 3 miles of your home. We will agree to end any future business relationship. Hopefully, the late fee has made this bill a priority and payment is made promptly.
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5.0   |  
Review by in Bath, PA
Project: Repair an Asphalt Shingle Roof
David Phillips is the consummate professional from beginning to end he will look out for everyone of your interest. His roofing crew is all business he will work with your insurance company to make sure you’re getting the best value out of your claim. His whole team is a very professional from the Homeoffice down to the cleanup you would be wise to hire him for your roofing projects thank you David for all your help keep up the good work!
Response by Quality One Service, LLC: Michael I cant express the enormous gratitude I have regarding the review and rating you gave Quality One Service. Working with Insurance companies is always a challenge. However, you don't have to make a go of it alone and I'm so glad we were able to assist. I'd like to thank you for allowing us to perform the work on your home. I look forward to hearing from you regarding your next project or to just to say Hello!!.
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Showing 1-10 of 33
  Page 1 of 4

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