Quintessence Flooring

4.74 | 59 Verified Ratings
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847-858-0652

5701 Dempster Street
Morton Grove, IL 60053
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Profile
Quintessence Flooring


We are dedicated to providing our clients with the very best in quality for all of your flooring installation needs. We'll help you select the most fitting and beautiful home interiors, from a wide variety of flooring options, window treatments, and more! Our distinctive service includes professional measuring, experienced installation, and stylish design, all provided with a local flair since we're independently owned and operated. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Achievements

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Service Area

  • Schaumburg
  • Hoffman Estates
  • Palatine
  • Des Plaines
  • Barrington
  • Arlington Heights
  • Northbrook
  • Highland Park
  • Winnetka
  • Kenilworth
  • Buffalo Grove
  • Itasca
  • Glenview
  • Lincolnshire
  • Highwood
  • Elk Grove Village
  • Deerfield
  • Fort Sheridan
  • Libertyville
  • Lake Forest
  • Lake Zurich
  • Glencoe
  • Vernon Hills
  • Lake Bluff
  • Wheeling
  • See All >

Services Offered

Flooring & Carpet
  • Wood Flooring Refinish

Areas of Expertise

  • Flooring

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1998
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
Quintessence Flooring

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 60
  Page 1 of 6
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4.0   |  
Review by in Glenview, IL
Patched up some holes in the floor and you can tell. Not all patching aligned with the wood. Did a good job on the floor. Clean and nicely stained.
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5.0   |  
Review by in Schaumburg, IL
I from the beginning felt comfortable with them,and their work ethic!
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5.0   |  
Review by in Bloomingdale, IL
They were on time and did a great job
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4.0   |  
Review by in Arlington Heights, IL
The team that came did a fair job. As promised it was a clean sanding job But they had trouble trying to match the the existing floor in the hall. The owner has come back many times to work on the color of the floor and he has assured me he will get the job done right
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4.5   |  
Review by in Deerfield, IL
The sanding of two bedrooms and a hall were done without any dust except a few places along the edge of the hall floor. The sanding is very even and looks good. The color of the triple coating is fairly close to two bedrooms that were not sanded. Several small repairs were done as part of the preparation for sanding.
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2.0   |  
Review by in Mount Prospect, IL
Project: Refinish Wood Flooring
I am very unhappy with the overall customer service of Scott. While our floors looked good after they were stained, they missed a spot and left all of their trash at our house for us to drag to the curb ourselves. I called Scott to come out and fix it and he was late so I called to confirm if he was still coming. He had the audacity to ask if he could come even later so he could go to the bank on his way to my house. He finally showed up 45 minutes after our original appointment to fix the missed spot. He pulls out wood scratch markers and starts coloring in the spot instead of using the actual stain. The color didn't match at all and he asked if i had a MAGIC MARKER so he could color it in with that instead and then proceeded to insult me when I said I didn't have any. Why would I use washable marker on my brand new floor. He said he would have to come back to fix it and I simply cancelled the follow up appointment. I can color my floor in with a marker myself if that is what I wanted. I wouldnt have been as upset if it had been in a closet but it is right in our living room and very evident. I commented to Scott that they left all their trash of sawdust, bags of trash, and replaced floor trim to which he looked at me like it was okay to leave it at my house. I have never had a home service completed where the company did not include disposal of their waste in the overall service package. Overall the customer service was poor and I will not be using his services again.
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4.5   |  
Review by in Des Plaines, IL
Excellent work, very pleasant to work with.
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5.0   |  
Review by in Westchester, IL
Project: Refinish Wood Flooring
Excellent very professional.
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5.0   |  
Review by in Westchester, IL
Project: Refinish Wood Flooring
Excellent, very professional
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5.0   |  
Review by in Des Plaines, IL
The crew was courteous, professional, advised me step by step what they were doing, asked if I liked the stain they used, etcetera.
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Showing 1-10 of 60
  Page 1 of 6

Seal of Approval

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  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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