RCK Pros

4.69 |24 Verified Ratings
Write a Review

RCK Pros

4.69 | 24 Verified Ratings
Write a Review

866-905-2444

3622 Decoursey Ave.
Covington, KY 41015
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Profile
RCK Pros


With decades of experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you, on your next project, whether it is an install, upgrade, or repair. We welcome your questions, and thank you for your interest.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cincinnati
  • Dayton
  • Newport
  • Covington
  • West Chester
  • Fort Thomas
  • Hamilton
  • Fairfield
  • Erlanger
  • Bellevue
  • Hebron
  • Florence
  • Loveland
  • Lebanon
  • Morning View
  • Cleves
  • Warsaw
  • Chilo
  • Ross
  • Verona
  • Mason
  • Falmouth
  • Maineville
  • Corinth
  • Melbourne
  • De Mossville
  • Williamstown
  • Bellbrook
  • Latonia
  • Silver Grove
  • Butler
  • Amelia
  • Williamsburg
  • Dry Ridge
  • Petersburg
  • Kings Mills
  • South Lebanon
  • Mason
  • Walton
  • Glencoe
  • Miamitown
  • Foster
  • California
  • Milford
  • Independence
  • Harrison
  • Jonesville
  • Burlington
  • Crittenden
  • Sparta
  • Kenton
  • Felicity
  • Alexandria
  • Batavia
  • See All >

Services Offered

Audio/Visual & Computers

Areas of Expertise

  • Audio
  • Video
  • CCTV
  • Networking
  • Home Wifi

Product Brands Used

  • Marantz
  • RTI Remote control
  • SAMSUNG - SONY - SHARP - LG
  • HEOS - SONOS - BOSE - KLIPSCH - NEST - ROKU - AMAZON

Quick Facts

Business Hours
Monday:
8:00 AM to 7:00 PM
Tuesday:
8:00 AM to 7:00 PM
Wednesday:
8:00 AM to 7:00 PM
Thursday:
8:00 AM to 7:00 PM
Friday:
8:00 AM to 7:00 PM
Saturday:
10:00 AM to 2:00 PM
(Please call to confirm)
  • Warranty Description: 30 days
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 1997
Memberships & Affiliations
  • Custom Electronic Design & Installation Association (CEDIA)
  • INFO COMM Certified
  • Better Business Bureau Accredited Business (BBB)
  • CWA Union Local# 4034 Member
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 01-15-2020
Type: Other
Amount: $0
Expiration: 01-20-2020
Type: Automotive
Amount: $1,000,000
Expiration: 01-20-2020
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Woodland Middle School Lego Robotics First League Team Sponsor

Autism Speaks

How We Got Started

We started in this industry in 2003.

We describe our business as Family owned and operated

 

Photos
RCK Pros


My Work
9 Projects
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HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
RCK Pros

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 24
  Page 1 of 3
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4.0   |  
Review by in Fort Mitchell, KY
Project: Install or Replace an Audio/Visual System or Entertainment Center - For Business
He did not show up on the first appointment and had call from customer service rep changed to next day. shown up on next day on time , did not complete job that day but returned to finished ,did a good job to install projector. I have no complain he took time to fix it right.
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3.0   |  
Review by in Cincinnati, OH
{no Comments Provided}
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5.0   |  
Knowledgeable and honest!
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5.0   |  
Review by in Cincinnati, OH
They were friendly guys and helped explain where I had gone wrong when I tried to do it myself. They fixed my issues and helped mount my tv exactly where I had wanted it!
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5.0   |  
ABSOLUTELY EXCELLENT SERCIVE, PEOPLE AND PRODUCT
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5.0   |  
Review by in Dayton, OH
Very nice and professional would hire them again
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5.0   |  
Review by in Huber Heights, OH
I was initially going to have my son mount the television, but I decided that I should probably have a professional do it. They did not disappoint. They were friendly, professional, knowledgeable, and thankful that I had called them to do the job. My wife and I are 100% satisfied with their work and I will definitely use them going forward if I should need anything else done. I have already recommended their services to a few family and friends who dropped by to visit. My brother-in-law actually took a picture of the business card that was left with me because I wouldnÂ’t let him take it, and I will continue to tell people about them. Thanks again for the great job they did!
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3.0   |  
Review by in Cincinnati, OH
To be honest I'm happy with the two TVs in the bedroom but the one in the living room I am not happy with it all it looks crooked even though I was told it might be the fireplace that might be crooked but as I'm looking at the fireplace it's not, it's the TV.
Response by RCK Pros: Tresa, I am so sorry you were unhappy with our service. I wish you would have called the office, emailed, messaged or reached out to us in any way about this issue. Upon reading your HA review, I discussed the issue with our lead tech and was told the following: "When we completed installing the television in her living room you told us it looked crooked. I put the level on the mounted television to show her that it was in fact level even though it physically did not look that way compared to the fireplace. I determined it was an issue with the fireplace placement not the mounted television because of the level verification, but told her I can see what she is talking about. I then adjusted the mount to make it slightly unlevel, but level with the fireplace so it visually looked better as she said she wanted. She said she was happy so we wrapped up, collected payment and left." Here at RCK Pros we take customer satisfaction very seriously. We want all of our clients to be happy with our installation services. Please allow us to set up a time to have our owner come out and take a look at the installation and correct any issues we can.
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5.0   |  
Review by in Cincinnati, OH
RCK was great! Everyone there was courteous, professional, and prompt. Great value, too!
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5.0   |  
Review by in West Chester, OH
Knowswhat was to be completed and went to work an did a very good mount. Also ver nice people .
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Showing 1-10 of 24
  Page 1 of 3

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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