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R & R Mechanical Services, Inc.

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20 Years In Business

Company Details

  • Bilingual

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Contact

4313 Factory Street
Philadelphia, PA 19124
http://www.rrmechanicalhvac.com

Hours

  • Mon: 7:00 AM - 8:00 PM
  • Tue: 7:00 AM - 8:00 PM
  • Wed: 7:00 AM - 8:00 PM
  • Thu: 7:00 AM - 8:00 PM
  • Fri: 7:00 AM - 8:00 PM
  • Sat: 9:00 AM - 6:00 PM
  • Sun: Closed
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Service Details

    Areas of Expertise

    • Heating and Air Conditioning
    • Ductless Mini Split
    • High Efficiency Gas Boilers
    • Indirect Water Heater
    • Tankless Water Heaters
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    63 Verified Reviews
    • 5
      47
    • 4
      10
    • 3
      2
    • 2
      1
    • 1
      3

    Highly rated for

    • Customer Service
    Showing 1-10 of 63 results
    5.0 Joyce C. Philadelphia, PA
    5/10/2018

    Professional and knowledgeable and friendly

    5.0 Marques T. Philadelphia, PA
    7/17/2014

    Both Rosa and Juan were very friendly and knowledgable. They both provided a lot of info that was very helpful for me. Would definently hire their service again.

    4.0 Merion Station, PA
    10/6/2013

    R&R called immediately. We needed a steam boiler flushed out before the start of season & they came right away, which was great, and they were very professional and knowledgeable. But on the phone I was quoted $129-$159 which was competetive, but Ramon charged $189, because he added a cleaner to our system (which only costs $11 & took him just a minute to add). But he did repair a malfunctioning pressure indicator rather than selling/installing a new one. Just wish people would stick to their quotes if they can, since that is an important reason I hired them.

    4.0 Michael P. Philadelphia, PA
    10/2/2013

    Good workers, and service. A bit pricey but worth it in the long run. I've been an R&R customer for 6 years for annual maintenance of my boiler.

    N/A Kristy R. Wyncote, PA
    1/17/2013

    Very professional and informative!!!

    Response from Company:

    Kristy thank you very much for taking the time to rate our company. We truly appreciate your business and please feel free to contact us with any questions that you may have on any heating, air conditioning, insulation or duct work cleaning needs.

    N/A Daniel Z. Philadelphia, PA
    8/1/2012

    They were not very skilled in finding a leak. Technicians would make promises they couldn't keep. Spent lots of money and issue still was there. Was given back 40 bucks of the 500 I spent. I did pay for a recharge to begin with which was my fault as there was a leak. Had another tech come out and fixed problem in less then 1 day.

    Response from Company:

    Daniel I understand that you were not happy with our services. We strive to please all our customers. We do not see were you paid our company $500.00. You paid $249 for a charge after being informed by our technician that there was a leak and that this was not a recommended repair.A month later you called us back.We performed different kind of leak tests, added new refrigerant and spent several labor hours in which you were not charged.We credited the $40 dye insertion charge because we were not able to resolve your issue.We are glad to hear that your issue was resolved and that your ac is working properly. Good Luck!

    N/A Rob J. Philadelphia, PA
    7/19/2012

    Everything promised was provided. Their service was in response to an emergency at a rental property. They worked with my tenant to arrange everything and I couldn't be happier. Definitely use them!!!!!!

    Response from Company:

    Robert thank you very much for taking the time to review our company. We are very happy that we were able to meet your needs. Please feel free to call or email us for any future service. We truly appreciate it.

    N/A Derek F. Philadelphia, PA
    10/2/2011

    I would not recommend R&R to my worst enemy. I hired R&R to repair my heating/cooling system and entrusted them to do the work as they were recommended by ServiceMagic. The "specialists' they sent to do the job were incompetent with the exception of a few. Between the dates of 1/11 - 7/11 R&R would send someone to my house every other day to figure out the source of the problem caused by their faulty installation. My electric bill cost me $800-$1200 a month because they left the emergency heat on, which caused my energy bill to soar sky high while my cooling system wasn't able to fall below 78 degrees. DONT WASTE YOUR TIME & MONEY!

    Response from Company:

    We apologize for the bad experience that you had with our company. We understand how frustrated that you may feel. Our company strives for 100% satisfaction of our customers but in this situation we believe that we addressed your concerns to the best of our knowledge. We replaced your faulty compressor in January. We received a call from you at the end of May were we found a refrigerant leak on your compressor and repaired at no cost. Later in June you called us back and that is when we found a short in the low voltage wiring causing heat strip to run constantly that we never worked on and we also repaired it at no charge.

    N/A Wendell J. Philadelphia, PA
    9/13/2011

    R & R contacted me first, of the three contractors recommended by ServiceMagic, so I selected them. Very professional about confirming the appointments, and keeping to the agreed upon time. Work was done quickly. I'm a happy camper.

    Response from Company:

    Thank you Wendell for taking the time to rate our company. Please feel free to contact us for any heating and Cooling needs. You can also check out our website for new services that we will be adding shortly. Again Thank You, Rosa.

    N/A Tom D. Philadelphia, PA
    8/1/2011

    Great service. On-time and efficient. Cost were reasonable.

    Photos

    R & R Mechanical Services, Inc.

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