RTI Services, LLC

TJI were extremely professional and organized. The workmanship was excellent. The crew cleaned up their workspace everyday, which I appreciate. They kept us well informed on the progress and finished on time. Everyone on the crew was friendly too. I'd hire them again.

From the fast, digitized bid with graphics, till the end of the job, I will say that this is one of the most professional, hard-working craftsman deck builders in the area. The bid came in comparable to other bids that I had received, but RTI offered more than the others Iâ d called. They arrived as scheduled each day on time and made parking accommodations as needed so that we could get our vehicles in and out of our driveway. The crew were friendly and hard working during the challenging weather, and built a beautiful deck on a challenging slope. The crew were as careful as they could be around our plants and materials in our yard in addition to cleaning up as they went. The deck looks beautiful, and for any issues that that Iâ d questioned, they were quick to respond and resolved any challenges in the build process that we faced. This with our first composite deck, and I had no idea what to expect, but RTI did a wonderful job, communicating along the way in addition to doing exceedingly quality work! They also moved our furniture off and back onto the deck. Every single employee that came on site to work our job was professional, kind, and hard-working. If you want a high quality deck builder, I would highly recommend RTI!

Very satisfied with the whole experience. Front deck replaced with composite and aluminum railings, rear deck resurfaced in cedar. The RTI crew went above and beyond to get the job done which exceeded my expectations. I highly recommend RTI Services.

Choosing RTI for our 900 square foot deck project was a decision we're glad we made. TJ's friendly and professional demeanor shone through during our consultations, where he provided us with invaluable information and ensured we had the perfect design and materials for our needs. The detailed drawings and promptly adjusted estimates further demonstrated their commitment to delivering top-notch service. Despite facing challenging weather conditions, including a January freeze and an atmospheric river, the RTI crew tackled the task with unwavering dedication. Their punctuality, politeness, and proactive approach to problem-solving during the build process were truly commendable. When an unexpected landscaping issue cropped up, TJ promptly reached out to discuss the additional work and associated fees, showcasing their transparency and commitment to customer satisfaction. The pride RTI takes in their work was evident in the exceptional quality of the finished deck. They went above and beyond, ensuring any necessary repairs to the house were taken care of before completing the project, and maintaining a clean and organized worksite throughout. In summary, our experience with RTI surpassed our expectations, and we wouldn't hesitate to recommend them to others.

They replaced the wood railing on my deck with composite. They kept me informed and allowed me to ask questions. Very professional crew and quality workmanship.

Great communication from start to finish. Very impressed.

We had an extension added to an existing patio/deck. We contacted RTI based on a job they had recently completed at our next-door neighbor's house (which was very nice). I spoke to TJ who was very professional from start to finish, he gave us a quote (including a 3D rendering) & was able to get our project started/completed in a very prompt manner. His crew was excellent (timely, well-mannered, great communication skills). I would definitely contact RTI if you're considering a future decking project.

Everything was great from start to finish - I was able to see a 3d rendering of the proposal that confirmed we were in agreement on the design, the owner (TJ) was very professional and answered all my questions thoroughly, and the crew (headed by Elias) did fantastic work each day, rain or shine. They were also able to reuse the framing of my old deck, but they made sure to bring it up to code for maximum safety. Now I have a beautiful deck whose quality is superb, thank you RTI!

We enlisted RTIs help to both save and finish building our elevated deck. A bit of history, we began the deck with a different contractor, but it immediately became clear they weren't qualified to do the work (not up to code, amateur craftsmanship, unprofessional). After researching for quite some time we decided on RTI. TJ came to our home, saw the improperly built deck frame, and came up with a plan to rescue it, including bringing in special equipment to shore up the frame, cut perfect squares in our concrete pad to remove the old footings and pour correct footings. (They even matched the texture and score lines in the patio cement pad.) TJ answered every question I had obviously with wisdom and experience. He was in no rush, he was going to be there as long as I still had questions (and I had many!). He even got into permit measurements and construction methods, forwarded the city's official build codes to me, and created a 3D model of exactly what we could expect if we enlisted their services. And so we did! In terms of the construction experience, RTI is a class act, both in terms of craftsmanship and professionalism. I'm an extremely detail oriented individual, a 3D designer by trade, and their work exceeded my expectations. Each cut, every screw, bracket, post and beam, was absolute perfection. The crew themselves were exceedingly professional and hard working. On time, courteous, in good spirits, hard workers. If you're looking for a deck builder, RTI is unequivocally your best option. Thank you TJ and everyone at RTI who made it possible!

Whenever I read an on-line review, I often wonder whether the reviewerâ s standards or expectations are as high as mine and whether I can trust their assessment. To help anyone reading this, Iâ m a CEO of a service company in the healthcare industryâ we serve physicians & doctors who expect near-perfection from our services. I am even more of a perfectionist and expect great service, tight follow-up, and strong attention to detail from any vendor, whether at my residence or business. We hired RTI Services to replace three wood decks at our residence with the TimberTech product. While we thought their proposal was a bit on the higher side, we decided to take a chance based on their very-thorough & detailed walk-through during their initial visit and also based upon a solid referral from a trusted homebuilder. My wife & I were totally pleased with their delivery & performance. In fact, RTI exceeded our expectations. Their crew is skilled, hard-working, professional. Their job foremen are experienced and know what they are doing! RTI came in on budget and on time. And most important to us, they cared about every detail of the jobâ for example, they strengthened & fixed several parts of the under-structure before installing new decking, and in areas where the ground gets wet from our bordering lawn sprinklers, they put base layers of water-proof material UNDER the wood framing to ensure that no wood (even treated lumber) is sitting on moist ground! For our little dog who is too small to navigate the three steps to the grass, they even made aesthetically-lovely little ramps for her, ha ha! They also remedied the original-installed deck design to ensure that no nuisance animals (i.e., raccoons) can gain access under the decks. Our project turned out beautiful! RTI did a wonderful jobâ a great value! The bottom line is thisâ would we hire them again should the need arise? Absolutely yes.