Red Dog Cooling

4.55 |78 Verified Ratings
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Red Dog Cooling

4.55 | 78 Verified Ratings
Write a Review

302-436-2922

37058 Roxana Road
Selbyville, DE 19975
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Profile
Red Dog Cooling


Red Dog Cooling features installation and repair services for plumbing, AC, heating and ductwork in Salisbury, MD, Ocean City, MD, Selbyville, DE, Lewes/Rehoboth Beach, DE and surrounding areas. We are family-owned and operated and have been in business since 1993.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Dover
  • Salisbury
  • Berlin
  • Ocean City
  • Fenwick Island
  • Ocean View
  • Bethel
  • Milton
  • Snow Hill
  • Quantico
  • Viola
  • Fruitland
  • Lincoln
  • Frederica
  • Eden
  • Parsonsburg
  • Felton
  • Mardela Springs
  • Little Creek
  • Millsboro
  • Powellville
  • Showell
  • Hebron
  • Delmar
  • Frankford
  • Pocomoke City
  • Dagsboro
  • Laurel
  • Willards
  • Camden Wyoming
  • Bethany Beach
  • Lewes
  • Woodside
  • Allen
  • Bivalve
  • Whaleyville
  • Georgetown
  • Bishopville
  • Kenton
  • Seaford
  • Newark
  • Nanticoke
  • Milford
  • Dover AFB
  • Girdletree
  • Greenwood
  • Tyaskin
  • Harrington
  • Bridgeville
  • Nassau
  • Rehoboth Beach
  • Sharptown
  • Marydel
  • Ellendale
  • Stockton
  • Delmar
  • Houston
  • Harbeson
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
Heating & Furnace Systems
  • Heat Pump Install
  • Heat Pump Repair
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Electric Furnace - Install
  • Oil Furnace - Install
Plumbing
  • Water Heater Install
  • Tankless Water Heater Install

Areas of Expertise

  • HVAC - Install
  • HVAC - Repair/Service
  • Plumbing
  • Water Heaters
  • Energize Delaware Rebates

Product Brands Used

  • American Standard
  • Carrier
  • Coleman
  • Honeywell
  • Lennox International, Inc.
  • Luxaire
  • Rheem
  • Rinnai
  • Fujitsu

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1993
Memberships & Affiliations
  • 5 Star Rated American Standard Customer Care Dealer
State Licensing
Trade: Master Natural Gas Fitter
License #: 68449
Expiration: 08-05-2020
Trade: Master HVAC
License #: 8821
Expiration: 05-04-2020
Trade: Master HVACR
License #: HM-0000703
Expiration: 10-31-2020
Trade: Master HVACR
License #: 19HC00178900
Expiration: 06-30-2020
Insurance
Type: General Liability
Amount:
Expiration: 01-13-2020
Type: Worker's Compensation
Amount:
Expiration: 01-13-2020
Awards
  • CFAC Outstanding Volunteer Award
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Contractors for a Cause

How We Got Started

I chose to work in this industry because We had an opportunity to take an industry which helped people and circumstances to a new level. It is an exciting challenge to please as many clients as we can with our dedication to service..

We started in this industry in 1993.

We describe our business as Family owned and operated

 
Free Offer! Get $25 discount free when schedule your first service call with Red Dog Free Offer!
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Red Dog Cooling

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 78
  Page 1 of 8
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5.0   |  
Friendly. Responded quickly. Got the exact item I was looking for. Easy to work with.
Response by Red Dog Cooling: Thank you Al
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5.0   |  
Ken from Red Dog provided us an estimate. The price was very fair. He also put us in touch with the state so we could get an energy credit. The project was for a complete heating and air conditioning system replacement with some duct work. He offered us an American Standard 18 SEER system with a 96% efficient furnace. The project installation went well. The technicians showed up on time, were neat and orderly in their work. No loud music or foul language with this crew! I was very impressed with the workmanship - and they cleaned up each day too! The system was explained to me and everyone involved was very knowledgeable about the equipment and the installation. Very happy with the product, the installation and the team from Red Dog!
Response by Red Dog Cooling: Thank you Mike
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5.0   |  
Review by in Millville, DE
Project: Repair or Service a Central Air Conditioning System
This company came out on a Sunday morning. Heather was my contact person. She is terrific with customer service. 5 stars plus for Heather. My system kept freezing. Ross put dye into the line to see if there was leak. In the meantime he added refrigerant to the system. Ross and another rep came back out Tuesday, saw the leak and fixed it. The price was really high ($1,305) but you get what you pay for and now I have a smooth, efficient running unit. By the way, Home Advisor gets 5 star plus. I love the fact they follow up.
Response by Red Dog Cooling: Thank you, and Heather says thank you
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5.0   |  
Scheduled the day before and they came out first thing in the morning. System was frozen due to a freon leak so they had to come again the next day after it thawed (but I was only charged for one visit). They came again promptly and not only fixed the leak but checked out the rest of the system to make sure there were no additional issues. Would definitely hire again!
Response by Red Dog Cooling: Thank you
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5.0   |  
Review by in Selbyville, DE
Project: Install a Central Air Conditioning System
I met with Red Dog's Ken Wood on July 2nd, as one of my two house HVAC units had just died...Ken explained possible replacements, then gave me a great deal on a new, powerful and efficient one. He arranged to have the system installed the next day on July 3rd. The installers were very professional and knowledgeable; everything was installed in a matter of hours, including a new WIFI thermostat. I can't believe how great the new system is...it seems like a new, different house as the replacement is super efficient (3-speed compressor fan), strong (operates up to 18 SEER) and controls in-house humidity between 40 and 50%. My front screen door was slightly damaged during movement of the big equipment, but Ken arranged to have it repaired to my complete satisfaction within a few days. We were able to enjoy the July 4th holiday time in an extremely cool and comfortable house. As the HVACs in my area are consistently exposed to high levels of moisture, Ken suggested having a protective bracket installed with the unit being spray-coated: I had that work done a couple days after the system installation and all went went with that work also. Overall, I think my new American Standard HVAC is fantastic, I got a great price on it, and I couldn't be happier with the support and service offered by Ken Wood and his Red Dog installation and support team. As should be clear from my write-up, I would highly recommend Red Dog Cooling for your HVAC needs.
Response by Red Dog Cooling: Thank you Steve, really appreciate the review!

1 of 1 users found this review helpful.

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4.0   |  
They responded right away. Set a fast appointment. Sent email verifying time of appt along with pictures of the two gentlemen who would come. When running a bit behind schedule the office called to let me know. They were only 15 minutes behind and quick about the job.
Response by Red Dog Cooling: Thank you Kathy
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5.0   |  
Review by in Selbyville, DE
Project: Repair or Service a Central Air Conditioning System
Ross provided excellent, quick service.
Response by Red Dog Cooling: Thank you
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4.5   |  
On time quick service and repair
Response by Red Dog Cooling: Thank you.
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5.0   |  
Red Dog Cooling exceeded my expectations in responding to an emergency situation. The temperature was 95 degrees out and my air conditioning/heat pump unit failed with seven people in my house. My service company who I did business with for 30 years said I could not get a replacement unit installed for over 2 weeks. Red Dog Cooling did the job in 2 days at a reasonable price. This was unbelievable under the circumstances. The technicians (2) were knowledgeable, fast, polite and professional. Red Dog is really the BIG DOG as far as I'm concerned in air conditioning/heat pump installation in the Bethany Beach area.
Response by Red Dog Cooling: Thank you Bruce.
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5.0   |  
I got great service from the initial call to the repair itself. Jordan was knowledgeable and offered advice on how to keep my unit in good shape, why it wasn't working in the first place, and left no mess behind. I am very happy with the results.
Response by Red Dog Cooling: Thank you.
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Showing 1-10 of 78
  Page 1 of 8

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  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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