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HomeAdvisor Screened & Approved

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Learn about our screening process

88% Recommended

2 Years In Business

Company Details

Contact

See Phone Number
1975 Grande Circle, Unit 5
Fairfield, CA 94533

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • One Time Cleaning
    • Recurring Cleans
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    24 Verified Reviews
    • 5
      18
    • 4
      3
    • 3
      2
    • 2
      1
    • 1
      0

    Highly rated for

    • Customer Service
    Showing 1-10 of 24 reviews Showing 0 reviews
    2.0 Tina W. Vacaville, CA
    10/6/2020

    I did not mind that she did not wear her mask while she was cleaning but when she came near me she should have put it on especially when the Coronavirus is so dangerous especially for people with compromised immune systems like myself. She kept stating she was going to do a double scrub and that other companies do not do as good a job as she does, and she was sure I would not be happy if I hired somebody else. She charged me $250 to clean 2.5 bathrooms and kitchen and did not do a good job in any of the rooms. In the master bathroom: mildew still on walls and on the ledge of shower/tub, spiderwebs still behind the door of the toilet and above the bathroom entrance, garbage in the bathroom not emptied, toothpaste spittle on the faucet, vents and blinds still full of dust. Second bathroom: shower left dripping and made the floor all wet without being wiped up, spider webs hanging in corner of the ceiling, pee drips still on the floor in front of the toilet, and the shower track not cleaned. Downstairs half bathroom: cobweb still in the corner, sand on the floor and toilet dirty, soap dish not cleaned and the light switch and the wall still have dirty fingerprints. Kitchen: oven not done, stovetop not done, counters after seeing her wipe them down still had crumbs all over them, kitchen cabinets and walls not wiped, window not cleaned. None of the baseboards in any of the rooms were cleaned. I should have checked her work before she left, but she said she was in a hurry for another job, she seemed nice enough while talking to her I did not think I would have to double-check her work. I guess I learned my lesson. As you can tell I am not happy nor will I ever hire her again. I was hoping to find somebody to come once a month but after this experience, I do not think I would be using Home Advisor again for any of my home projects.

    5.0 Beth M. Sonoma, CA
    8/4/2020

    Richelle is wonderful to work with. She has the knowledge of cleaning from the hotel industry standard which I really appreciate as she cleans my vacation rental. She also is available and incredibly responsive whenever I need her even at the last minute!

    3/18/2020

    Richelle was very punctual and engaging. She dealt with the delicate task of interacting with two hard of hearing elderly clients who did not speak English well. They were very happy with how she was able to accommodate their concerns and do a good job cleaning. They have hired her for ongoing service.

    2.5 Mark M. Fairfield, CA
    2/25/2020

    no comment provided

    5.0 Malynda M. Fairfield, CA
    2/10/2020

    Richelle was prompt, courteous and friendly. She focused on the details and worked efficiently.

    5.0 Debbie D. Vallejo, CA
    12/7/2019

    very nice lady did a great job will rehire if needed

    5.0 Kay D. Napa, CA
    11/15/2019

    Richelle is a lovely person to have in your home and she works very hard and very fast. She brings everything she needs and gets going the minute she arrives. I enjoyed having her and especially seeing the results of her work. Fantastic! She will be my go to person for here on out.

    2.5 Kristen M. Fairfield, CA
    10/14/2019

    Very friendly, flexible

    5.0 Sharon C. Napa, CA
    9/24/2019

    Richelle is enthusiastic and wants to do a good job. She was very accommodating to my changing the schedule several times. She showed up promptly, did the work as stated.

    Showing 1-10 of 24 results Showing 0 of 0 results
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    2. Verify Insurance
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      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
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    10. Identity Verification (Reverse Phone Lookup)
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